SHOP PRODUCTS
Houzz Logo Print
bus_driver

eBay problems

bus_driver
9 years ago

My computer is a Dell desktop with Windows 7. My default browser is Mozilla Firefox. About 6 weeks ago, it became impossible for me to use the BUY-IT-NOW feature on eBay and the ADD TO CART function will not work either.
In a telephone conversation, the eBay rep told me that IE works better with eBay than does Mozilla and we tried that during the conversation with no improvement. He had me clear the "cache" (whatever that is) with no improvement. I can bid on items and pay for them if I am the final high bidder ("winning" does not seem to be the correct term).
The implication of the eBay rep is that the problem is with my computer.
Since all the other eBay functions work on this computer, that seems far fetched to me. He told me that he would have their technical people look at the problem. Two weeks and no contact from them and the problem persists.
Your ideas and suggestions?

Comments (19)