Dell Inspiron Computer

12 years ago

I have a Dell Inspiron 560 Desk top purchased a few months ago. I have had nothing but grief with the thing, the hard drive has been replaced 3 times under warranty. The computer is very slow takes from 3 to 5 minutes to come on. I have the windows 7 system. When I power computer on the Del logo appears, computer then switches to starting windows display, the 4 colored balls and sets at this point from 3 to 5 min sometimes longer. I have called Dell and they have been of little help. Is there anything I can do to fix this myself. I have CA virius protection provided by Road Runner my ISP. Also I do not have a lot of programs installed use computer mostly for email etc. Any help will be greatly appreciated. Iggie

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Comments (5)

zep516
12 years ago
It's probably many start up programs from pre-installed software causing some of the issue. CA Anti Virus is one of those huge security suites that I don't like and could be causing issues too. What can you do? Check out what's starting up at start-up first and turn off unnecessary programs. See if that improves anything. Consider a free smaller less intrusive Anti Virus program.
Chemocurl zn5b/6a Indiana
12 years ago
Dell Tech Support should also be able to help you with the slowness. They 'should' be able to check and see if the problem is with 'start-up' programs.

If all else fails, you might see about them helping you with a reformatting...that is, emptying everything out, and reloading the Operating System.

I agree...there is probably a lot of junk stuff that has been loaded and that is starting at start-up.
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I have been very pleased with my desktop Dell for 3 1/2 years now. When I bought it, I purchased the additional warranty for a total of 3 years. When that ran out, I bought another 2 years. Recently I was out, and even though it might have been storm related (who knows) they did not hesitate to send me a new modem. In their words, "Why, I see we have never sent you anything. I'm just going to send you one, and it should be there tomorrow." Sure enough, it was, and it fixed the problem. They have helped me numerous times when I get things fouled up beyond all recognition, and we together empty it all out and reload everything back. I sure could not do that by myself, and when we are done, I have a computer that is 'like new' again. If you get it, and ever have problems, I have a Dell repair # that is not overseas, if you ever happen to need/want it. Sue
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Well those are a lot of errors. You can do what mikie says or just enter each error above into google and solutions come up via that route as well. It looks like there are multiple problems. You should also try looking thru the Dell forums which is at the link below, just click on an item in the drop down list and look for or ask about your problem The api things looks like BIOS errors, so that's a start. http://www.dellcommunity.com/supportforums/?category.id=inspir I don't know how you feel about reinstalling your operating system and reloading everything from scratch, but that may be a solution if nothing else works. But first try following the instructions for fixing each problem that you can and see what happens. If you have photos, music, documents or any other non recoverable items, you may want to back them up onto CD's, DVD's or an external hard drive before doing anything. Better to have all your things off the hard drive before attempting this stuff if your computer is starting to not load properly.
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Yes, letting it sit over nite really does not matter, they heat up instantly, Does it feel hot? The other possibility is it is a (BSOD) Do you see a blue screen right before it shuts down? They can occur very quickly & you may miss it. it is a blue screen with an error on it, If that is the case try this setting after you do you will now be able to see blue screen error, we would need this error to help you, here are the steps 1. Right-click My Computer, and then click Properties. Click the Advanced tab. Under Startup and Recovery, click Settings to open the Startup and Recovery dialog box. Clear the Automatically restart check box, and click OK the necessary number of times. Restart your computer for the settings to take effect. Now when you go to shut down and a fatal error occurs, you'll at least see it and it won't cause an automatic reboot. You still have to sort out what's causing the problem.
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ravencajun Zone 8b TX
12 years ago
personally if I had a pc that was only so many months old had alread had 3 hard drives replaced and has been badly functioning all this time I would DEMAND a refund or a replacement. There is a warranty and some are just plain lemons. Start calling every day and demand to speak to a supervisor and tell them you want to speak to someone in the USA they have to honor your requests.
If you sit by quietly till it is too late you are stuck, if you start screaming in their ear every day they will do something.

That right there is why I never recommend Dell anymore I hear it over and over, did not used to be that way, it used to be a very good pc company.
azinoh
12 years ago
I have a 4 yr old Dell XPS 400 which runs just as well as it did when new. I'm typing this on a 3 yr old Inspiron 530 which has had a few minor software glitches but otherwise-almost perfect. Neither has had a hardware failure of any kind. I've never had to contact Dell for any reason nor have I ever had to reinstall the OS on any computer going back to 1993. Am I just lucky?
joe_mn
12 years ago
Installing a new HD requires a fresh OS install. Warranty work is done by dealer? And machine runs poorly after each repair?

Dell Inspiron Computer

Comments (5)

zep516

Chemocurl zn5b/6a Indiana

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ravencajun Zone 8b TX

azinoh

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