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Windows 7 not waking from sleep mode?

User
9 years ago

A couple of times I couldn't get windows 7 to wake from sleep mode. I clicked the enter key, moved the mouse and nothing would wake it up. Computer wouldn't shut down with the power button either. Maybe I didn't give it enough time?
Finally as a last resort I unplugged the entire system.
I thought sure I had lost my computer because the monitor came back with a frozen, funky look multiple colored stripes. (sorry, that's the only way I know to describe it.) I WAS logged into a website when I put it to sleep. Should I close all windows before putting to sleep? Wondering if that was the problem? I should add that after several seconds the screen came up showing the page I had been on. It was frozen briefly then came around.

No known viruses id being reported. Just had a couple of small issues with malware cleaned up. Nothing much there.

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