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Microsoft Security Essentials stopped working

11 years ago

HP Computer running XP Professional SP3. All has been well today and then I come into my computer and MSE shows my computer is unprotected. I've recently run MalWareBytes and SuperAntiSpyWare..all was well there. I used MSE and did a quick scan and it showed no problems, but it still shows that my computer is unprotected. I'm running a full scan now, but I did that Sunday and it found nothing. Should I uninstall MSE and install it again?

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Comments (9)

emma
11 years ago
I have that problem every time I get an upgrade for CCleaner. I have to uncheck a box that says MS Malware in applications. It was deleting the last updates and maybe prevent the auto scans. Not sure about that last bit.
maybee_gw
Original Author
11 years ago
So I did update CCleaner....how did you get MSE to start working again? Did you have to go into CCleaner and uncheck that box? I'm unclear as how you got the program to start working again.
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That .etl didn't show up when I did a search. When I downloaded MSE earlier, it asked if I wanted to replace the file, I said yes. So a little while ago, I downloaded it again and had it sent to my desktop. Uninstalled the old, reinstalled the new one, then restarted. That alert didn't show up, but everything else seem to be running slow. I never had any of the other freebies installed on my computer except CA that came free from cable company. It still shows in add/remove but nothing's there. I used something you guys told me to use to remove the program in the first place before installing MSE. I hope this has taken care of my problem. Will let you know if it comes back next time I restart. Shirley For what it's worth, just in the time it took me to type this, my pc speeded back up to normal.
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maybee_gw
Original Author
11 years ago
I've unchecked MS Malware in applications...after you do that, does MSE work properly or do you have to run CCleaner again?
zep516
11 years ago
Hi maybe
Restart the computer now. Let us know what happens when you do that.

Joe
maybee_gw
Original Author
11 years ago
It's still doing a full scan of that computer...I'll report back when it's done and I do a restart. It is my main computer that I use all the time :o(
maybee_gw
Original Author
11 years ago
All done scanning...nothing found and MSE seems to be working correctly again after a restart....I guess all is well for now. Thank you for your help and concern...you probably know how we novices panic when something goes wrong :o)
genes
11 years ago
If the icon turns brown, open MSE, and do an update and let it do a quick scan..icon should then turn back to green
maybee_gw
Original Author
11 years ago
Genes, that's the first thing I did and that didn't work...thus I figured I had a problem with it.
emma
11 years ago
sorry, I have been busy. I just opened CC and unchecked MS malware in applications and then update MS essentials and did a quick scan. Every time you upgrade CC this will happen. Not update but upgrading to a new version.

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