No Sound, No Volume Icon, No Audio Device

14 years ago

Hello Everyone,

I have a Dell Laptop model 9400 running Windows XP Pro. IE 8.

I noticed this morning I have no Volume Icon in my task bar. Has happened before, but just would restart and would come back. Not this time. Went into the audio section in Control and says I have NO audio device! Only sound I have is that horrible BEEP sound when you make a mistake, and that comes on whenever I get an email???? Really weird.

I've started/re-started. Just wonder if there's anything else I should do before checking for new drivers, or do a system restore?

Thanks so much for your help. I did a search before posting this, but the posts I found weren't quite like I'm experiencing.

BarbB

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Comments (15)

zep516
14 years ago
Do a system restore that's what it's there for, + you can undo a restore point if for some reason you didn't like the results.
barbb
Original Author
14 years ago
Thanks zep516 for your reply. Yes, I know you're right, I've just never done that before, so was hoping there was some other "button to press" etc. Ok, I'll try it.

BarbB
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Kudzu9--I didn't see your suggestion before my last post. I just tested that and it's just another way to change the volume. If I set it all the way down using the Fn-F11, then look in control panel, the volume slider is all the way to the left. I haven't tried any headphones, but they're basically just another variation of an unpowered speaker, so my expectation is that they'd be pretty much inaudible. Since she wants to use the laptop to play audio books while in several rooms, headphones wouldn't be useful to her anyway.
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Thanks and again I feel a little guilty for not searching the web myself, but as expected the "web" is not as helpful as the direct input I get from this forum. My Toshiba is a T135D, I think the "D" indicates a special package for BJs Discount Club. Of course that is too small a market for a special design, so I suspect the T135 models listed in the Link provided are close enough to assume the same fix would work. It is helpful to read the link and learn my problem is not a unit specific problem, rather a driver problem it seems. That said, my volume is so low I have to be in a quiet room to even hear it is on in a low whisper. As the link advised I went to "uninstall" and removed the [conexant HD Audio Driver] and re-booted the computer. As promised the boot discovered the missing driver and loaded one, seems a Microsoft Driver [7/13/2009, Version 6.1.7600]. Looking at the list of programs, conexant is still missing, or at least that name is missing. The volume remains lowl The reference site than suggests downloading an new driver which includes "conexant" in the file name and is a whopping 157.26 MB, wow for a driver? Looks suspicious to me, anyone know the site to be a "honest broker"? I have a lot of space on my HDD, so why not? So in the download effort, not successful, I am introduced to a "GOLD Download" which promises the download in about 2 minutes. As I have a 1.5 MBit DSL, the 2 minutes for 8 x 157.26 MB plus overhead can not be downloaded in 2 minutes unless "GOLD" has some significant compression which is unmentioned if it is there. It warns that without GOLD it will take 68 minutes, sounds about right, so I click download, which downloads a small file [MixxxDJ.... an installer]. So now I am expected to run an installer with all my security down, i.e., the installer is on my computer. I have very little confidence/trust for such activities. Any testimonials for the subject web site? Or, another idea on how to update my Audio Driver? That is recover "conexant" or some other improved driver - i.e., run the Mixxx guy.
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barbb
Original Author
14 years ago
Thanks Zep, it worked---however----now when it restarted I now have lost my whole bar that has "Favorites" etc. Only way I could get back here was to type in the address again. Don't how this has happened, but that whole bar is gone. Any ideas on this? Sorry to be a pest. Thanks.

BarbB
zep516
14 years ago
I need to to know the name of the bar you are talking about like yahoo tool bar?
zep516
14 years ago
If you are using IE in the browser at the top look for tools click it a window opens make sure there is a CHECK MARK next to MENU BAR.
zep516
14 years ago
TOP RIGHT FOR TOOLS
barbb
Original Author
14 years ago
Hi Zep, Well that's part of the problem, there's not even a tool "button". What happened was I lost the Kvolume icon when I was in IE7 yesterday, but today I downloaded IE8. When I lost the volume icon all else was Ok. Status bar was up (favorites, tools, files, edit etc) I have the Google bar also. Now the Status bar is gone. Can't even get to the menueUpside sound is GREAT!
zep516
14 years ago
Oh boy 1 thing at a time, no tool button I would suggest un installing IE8 and return to IE7 which will occur automaticaly, IE8 should be in the add/remove programs an the option to uninstall it like I said the computer will automatically revert to IE7, I know you don't want to do this but it's all I can think of. You also need to read some things about IE8 if you have not before installing it we can get some links for that..

Let me know,
zep516
14 years ago
Are you sure there is no tool button in ie it is on the other side the RIGHT side I am talking about below the search box CHECK AGAIN
mikie_gw
14 years ago
ie8 installs has problems with some google toolbars...

Here is a link that might be useful: IE8 Release notes
mikie_gw
14 years ago
right click the bottom status bar and do properties,, notification tab ... one item there is show the volume icon.
mikie_gw
14 years ago
you can also press ALT key to show the toolbar then the view menu item has Tool Bars ... and a check mark for Menu
barbb
Original Author
14 years ago
Ok, all, this is what I have. When I did the restore I was running IE 8, but had IE 7 when it restored back to Wed. So I assume I am now in 7. My tool bar seems to be Google, I don't think I have the IE tool bar which seems to be my problem. When I had it normally two days ago I had both. I had the IE bar (status, with tools, favs, etc), and also the Google bar. Now I only have the Google although it's restored back to Weds.

Boy is that confusing enough??? BTW Mikie, I have hit the ALT and all I get is a dissappearing "circle".
fiddledeedee
14 years ago
Do you have a bar right below your Google toolbar with 2 stars to the left of it..then the name of this thread..and then a little square where you can do a new Tab? If so ..go to the right of that on a clear spot..right click... and see if there is a place there to click on menu bar, Status bar and etc....Not sure if you have it but worth a shot..
barbb
Original Author
14 years ago
He Fiddledeedee,

Thank you for your reply. Actually when this happened I did not have anything below the Google Bar. Now, as of a few minutes ago, I reinstalled IE8 and whatever was going on is now OK. Sound on and IE status bar is back.

Thanks to everyone for your replies.

BarbB

No Sound, No Volume Icon, No Audio Device

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