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Computer Problem

12 years ago

I can get on the internet, email, facebook, and my bank etc. but when I try to go into any program, I get the box requesting "Choose the program you want to use to open this file". There is Adobe and Internet Explorer and Microsoft word viewer to choose from. I tried them all and all I get is some unreadable printing. I am using Windows Vista and AVG antivirus. Does anyone have any idea what is wrong? TIA!

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Comments (8)

mikie_gw
12 years ago
Might try this before you do anything else...

Here is a link that might be useful: Avast Virus Cleaner Tool
genes
12 years ago
When you get it cleaned, my suggestion would be to "Uninstall AVG" then download, install, update Avast Free...you have to register it and its good for 14 months...they will send you an email when its time to re-register which I recall is just a matter of clicking on a link they send in the email..plus its a much better AV
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I fear you still have some of the infections still lingering and that could very well be interfering with your installation. I would suggest going to LzD and having Corrine look at your logs she will be able to see if any of the infection is still there and how to remove it. She is great at this she goes step by step as slow as you need. You would not want to risk having infections on it at any rate. Analysis and Malware Removal that is the link to LzD where you can create your own post, you do need to register at the forum and they will email you back. I am there and Corrine will be there to help you. Let us know so we can be watching for you.
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I would add one suggestion to this...be sure to active your computer cookies, Patti. I had a similar problem a couple of weeks ago after resetting my computer resultant from a modem problem. I was in a hurry and didn't realize that resetting my browser also removed all of my acceptable "cookies". After tearing my hair out for about 15 minutes...trying to get rid of the green words...it suddenly dawned on me what the problem was. I reactivated the cookie for Garden Wed and all returned to normal. HTH Anne
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connie0751
Original Author
12 years ago
Downloaded the avast virus cleaner.....when I went to run it the same msg came up "Choose the program you want to use to open this file". There is Adobe and Internet Explorer and Microsoft word viewer to choose from. Again, I tried them all and all I get is some unreadable printing.
mikie_gw
12 years ago
See if you can fully read and understand this page...

Here is a link that might be useful: http://blog.jtbworld.com/2007/03/have-you-lost-your-exe-file-extension.html
connie0751
Original Author
12 years ago
thanks but if I can't open notepad, how can I use this?
mikie_gw
12 years ago
Look on that page and click on the links that say... Windows Vista exe fix.reg etc.

Those are Download links, you dont need to use notepage unless you want to open the downloads to read what's inside of them.
ravencajun Zone 8b TX
12 years ago
the ones below the link mikie mentions are just if you want to do it manually that way you would need the notepad but you don't want to do it that way you want to just click on the actual link and follow those instructions right above the link on how to merge it after you download it.
connie0751
Original Author
12 years ago
Just wanted u to know that IT WORKED! and I want to thank you very much. Pretty much everything is back to normal. Again, Thanks!

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