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kudzu9

Problem with Hotmail account

kudzu9
9 years ago

I've been having problems for the last few hours with the Hotmail account I've been using for 20 years. I can sign in to it and read emails, but I can't delete them and I can't send any messages. When I compose an email and try to send it I get the message: "Sorry, Outlook.com wasn't able to complete this request." I have refreshed the page; signed out and back in to my account; cleared my cache/cookies and history; and rebooted my computer and my router. I logged into the account from another computer. Nothing changes. I tried three other up-to-date browsers...same problem. I logged out and then logged in to another Hotmail account and it worked normally. When I logged out of that, and logged back in to my regular account I had the same problem. I have made no changes to my computer and have installed no new software. Virus scans detect nothing. PC with Windows Vista.

What else can I try?

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