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homebound_gw

HP officejet goes offline

homebound
14 years ago

I'm having an issue with a fairly new (couple months old) HP Officejet J6450 all-in-one (same as the J6470, but it's the Costco model#) .

It's connected to a Linksys router and the thing periodically going offline. Pulling the printer's plug to reset the connection takes care of it for a couple days, but I'd like a permanent fix. Any ideas?

(I'm about to deal with HP directly, but I'm trying to locate my product literate first.)

Thanks.

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