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Cannot Update Malwarebytes

9 years ago

There is a newer Malwarebytes program. Each time I try to install it, an error message shows that says the program has been corrupted, uninstall it, and try again, which I have tried to do, both from its own uninstall button and from the Add and Remove programs. Each time a message pops up saying files are missing. Any suggestions as to what I might do?

Steve

Comments (9)

allen456
9 years ago
I don't know what Malwarebytes is, but it doesn't sound like anything I'd want on my computer.

If it's anti-virus, you should know that most of the commercially available software is worthless. Use something like AVG free for peace of mind. For real security, consider a linux operating system.
azinoh
9 years ago
Even though Malwarebytes is a popular anti-malware program, there have been some problems with the most recent new version. I would go directly to their forum and ask for assistance.

Here is a link that might be useful: Malwarebytes Forum
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deegw
9 years ago
Allen, here is some info about malwarebytes on CNET. It is well regarded and highly rated

Here is a link that might be useful: Malwarebytes
shaxhome (Frog Rock, Australia 9b)
9 years ago
"I don't know what Malwarebytes is..."

Oh dear. In PC Magazine, it actually rates higher than AVG.

Here is a link that might be useful: PCMagazine
anne_ct
9 years ago
Have you tried downloading it from the actual Malwarebytes site? If not, here's the site.

https://www.malwarebytes.org/downloads/

Try downloading it without removing the first corrupted version and see if that works. There was a replacement for the first program update [issued on 4-1-14] and according to my own download files, it was issued on 4-6-14. The actual build was 4-3-14. The latest version is 2.0.1.1004

If you have no luck with my advice...I strongly suggest that you contact Malwarebytes directly through their website. I can tell you from personal experience that they are wonderful people to do business with and always eager to assist.

I should add that I have the paid version of Malwarebytes but that shouldn't make any difference with their help. Many moons ago I started out with the free version and went on from there.

HTH

Anne
elks
Original Author
9 years ago
Thanks, everyone.

When I get home, I'll try your suggestions.

Steve
elks
Original Author
9 years ago
Thank you for your suggestions. I tried to download again, directly from their site--- same problem. I became a forum member, but cannot post a question (wahn!), but did some poking around and finally found MBAM-Clean, which did the trick. I have now successfully downloaded the new program.

BTW, it's a wonderful tool, along with AdwCleaner.

Cheers,

Steve
anne_ct
9 years ago
So glad you finally had success, Steve. Malwarebytes is one program I will never be without. I agree with you. It's a wonderful tool.

Anne
Elmer J Fudd
9 years ago
I've found that since I switched to a comprehensive, real-time security software suite, I've had no need for Malwarebytes.

It's been about 5 years since I started using one and stopped needing the other.

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