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Why can't I see some videos?

Posted by dedtired (My Page) on
Sat, Apr 6, 13 at 16:38

I want to watch the PBS video linked to below, but all I see is a black screen. I have no problem on youtube or other sites.

What could be the problem? Thanks.

Oh, I use Firefox with adblock on my Toshiba laptop.

Here is a link that might be useful: pbs program that won't play for me

Follow-Up Postings:

RE: Why can't I see some videos?

Do you have Flashplayer installed and updated? I'm currently using version 11.6.602.180 and I can see it with Firefox 19.0.2 with adblock plus enabled on that page.

RE: Why can't I see some videos?

  • Posted by owbist 6A-Niagara, Ont (My Page) on
    Sat, Apr 6, 13 at 16:54

You likely need Adobe Flash Player - or if you have it perhaps you have an older version. My current version is 11.6.602.180 and I see the program.

Edit:- pkponder beat me to it, sorry for a double post offering the same fix.

This post was edited by owbist on Sat, Apr 6, 13 at 16:55

RE: Why can't I see some videos?

Right after I posted this I switched to IE and the video played just fine. Then I saw your responses so I downloaded Adobe Flashplayer. I still can't see the video when I watch it via Firefox. IDK. Any other ideas?

RE: Why can't I see some videos?

Try Firefox in safe mode (all add ons disabled). That mode is listed under the Help menu.

I'm thinking that it's an add on. You've already cleared browsing history, right?

RE: Why can't I see some videos?

How about Foxit Reader, maybe? Tools, options, applications.

I have it and can see the video.

RE: Why can't I see some videos?

Thanks, I'll try your suggestions in the morning. At least I got to watch the show on IE.

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