Return to the Computer Help Forum | Post a Follow-Up

 o
Why can't I see some videos?

Posted by dedtired (My Page) on
Sat, Apr 6, 13 at 16:38

I want to watch the PBS video linked to below, but all I see is a black screen. I have no problem on youtube or other sites.

What could be the problem? Thanks.

Oh, I use Firefox with adblock on my Toshiba laptop.

Here is a link that might be useful: pbs program that won't play for me


Follow-Up Postings:

 o
RE: Why can't I see some videos?

Do you have Flashplayer installed and updated? I'm currently using version 11.6.602.180 and I can see it with Firefox 19.0.2 with adblock plus enabled on that page.


 o
RE: Why can't I see some videos?

  • Posted by owbist 6A-Niagara, Ont (My Page) on
    Sat, Apr 6, 13 at 16:54

You likely need Adobe Flash Player - or if you have it perhaps you have an older version. My current version is 11.6.602.180 and I see the program.

Edit:- pkponder beat me to it, sorry for a double post offering the same fix.

This post was edited by owbist on Sat, Apr 6, 13 at 16:55


 o
RE: Why can't I see some videos?

Right after I posted this I switched to IE and the video played just fine. Then I saw your responses so I downloaded Adobe Flashplayer. I still can't see the video when I watch it via Firefox. IDK. Any other ideas?


 o
RE: Why can't I see some videos?

Try Firefox in safe mode (all add ons disabled). That mode is listed under the Help menu.

I'm thinking that it's an add on. You've already cleared browsing history, right?


 o
RE: Why can't I see some videos?

How about Foxit Reader, maybe? Tools, options, applications.

I have it and can see the video.


 o
RE: Why can't I see some videos?

Thanks, I'll try your suggestions in the morning. At least I got to watch the show on IE.


 o Post a Follow-Up

Please Note: Only registered members are able to post messages to this forum.

    If you are a member, please log in.

    If you aren't yet a member, join now!


Return to the Computer Help Forum

Information about Posting

  • You must be logged in to post a message. Once you are logged in, a posting window will appear at the bottom of the messages. If you are not a member, please register for an account.
  • Posting is a two-step process. Once you have composed your message, you will be taken to the preview page. You will then have a chance to review your post, make changes and upload photos.
  • After posting your message, you may need to refresh the forum page in order to see it.
  • Before posting copyrighted material, please read about Copyright and Fair Use.
  • We have a strict no-advertising policy!
  • If you would like to practice posting or uploading photos, please visit our Test forum.
  • If you need assistance, please Contact Us and we will be happy to help.


Learn more about in-text links on this page here