Beng... http://en.wikipedia.org/wiki/Shiver_my_timbers " It is employed as a literary device by authors to express shock, surprise or annoyance." I was thinking the annoyance angle. It could potentially annoy readers of a trees forum that I would dare consider killing one. The base of the trunk is entirely on my land, but the bulk of it overhangs some scrubby woodlands that do not belong to me. "If the cherry is having pathogenic issues those could affect the cypress. Honey fungus, for instance." Thanks, I'm still not convinced honey fungus actually kills many healthy trees around here. But it's definitely present because it appeared last summer on the trunk remnants of a 100' White Oak that fell about 5 years ago...definitely acting as a saprophyte in that case. (and speaking of property lines, the country folk were delighted to have so much harvestable white oak firewood. It fell on their land.) Fascinating organisms. The cherry may not actually be that unhealthy, it just looks like crap because it gets partly defoliated by tent catepillars. This post was edited by davidrt28 on Sun, Jan 19, 14 at 9:49

all of the major antivirus programs need a special removal tool to fully remove them. They have to get heavily into the system and the registry and that is the part that is rarely all removed when doing a simple removal through add remove programs. I am not surprised in the least by what Geek Squad said which is why I would never let them work on any of my machines, they probably do not do any other removal other than add remove programs and if that leaves remnants that cause problems well then that just means the person has to bring it back again later for that and they get to pay more. Then usually their standard policy is to reformat the computer. This is a link to Corrine's blog with info on various removal tools for antivirus products. Antivirus Product Removal Tools I would not worry I would just get the free REVO uninstaller and use it. this is the forum thread that discusses the webroot removal tool which this guy finally got from them. Solved: Spy Sweeper has me by the throat as you can see he did try using the uninstaller that came with the program as well as add remove programs.

The one thing I will comment on is if she has AVAST currently on the pc set up and running well and it is updating and taking care of business then I would leave it well enough alone. If she were to try to now install some other AV program then AVAST would have to be fully removed first not a task I think you would allow her to do on her own and there would be no need to undertake that if she has a good working AV. Plus if this is an older pc resources may already be stretched and limited and using a resource hungry AV like Norton will definitely stretch her resources much more and that is not a good thing. Free AV like AVAST and Microsoft Security Essentials are absolutely fine and are highly recommended. However a malware remover is a different program which is why I suggest using malwarebytes, superantispyware is also a fine malware remover both free. A good layered protection is the absolute best protection you can have. I am a comcast customer but don't use my comcast email account. Outlook express is no longer supported in newer versions of windows it is about to the end of it's life span and it is a good idea to go ahead and move on from it to something newer. There is a good comcast dedicated forum over at BBR this is the link there you can find comcast personnel there quite often. Comcast HSI I second what Owbist mentioned, using team viewer to access her pc from your home to work on it. It is simple to use and works well. TeamViewer

Snidely's comments about mainstream web sites are right on target. Such sites are usually run by knowledgeable webmasters who know how to keep their site secure and are prompt to take action if the site is attacked. Infected ads can happen, though and here is where a little common sense can pay a huge dividend. When you think you might want to click on an ad, make a decision about how important the product/service being offered is to you. If it is important, make an effort to locate the provider's web site yourself rather than depending on the ad to take you there. If you think that's too much work, then think about the potential downsides of an infected computer which could include fraud and/or identity theft. Persons who try to practice safe computing generally don't stumble into trouble. Persons who refuse to practice safe computing don't have to go looking for trouble...it will find them soon enough. This post was edited by azinoh on Sun, Feb 17, 13 at 9:36