you have to have your email address book in the correct format to transfer it over to thunderbird, what format do you have it in? We need to know which email program you were using that you have your address book in that you want to move to thunderbird also. If it is outlook then you should follow these directions to create it in csv format, once you have that created you can move it to the new pc using a flash drive or email it to yourself and open it on the new pc and put it on your desktop and open thunderbird and import it. How to Export Your Outlook Contacts to a CSV File Mozilla Thunderbird FAQ your favorites for IE? or for firefox? this is where having xmarks on your pc and browser is a life saver and huge time saver, if you have your faves on another pc that you can access then I would suggest just getting xmarks installed on it and then on the new pc install x marks and sync it and voila everything is on the new pc. works in IE and firefox it is what I use on all of my machines and that way if I travel and use some one elses pc I can still access all my faves from anywhere by going to my xmarks page. This is what I highly suggest you do it is the easiest method. How to Back Up or Copy Your Outlook Mail, Contacts and Other Data Here is a link that might be useful: xmarks

VNC, Virtual Network Computing Windows/MSN messenger have remote desktop feature, Very nice, gives you remote control of a desktop .. but you have to accept the connection. Another words you have to use the desktop keyboard to initiate or accept the connection. With one of the VNC programs you just remotely connect with login/password and can remotely do things like rebooting/defrag/program installs, etc from your laptop without ever getting off your couch. Hdd ,,, thought everybody knew that one.. short for Hard Drive. If you map the full desktop hard drive(s) to your laptop you will have access to all programs and files it contains on your laptop just like another drive. Some of the configurations won't work unless you initially install the program on both desktop and laptop to build the registery keys but basic functionallity will work on most programs.

It's called Windows Mail in Vista. Look in "all programs" after you hit start and click on it. You'll have to set it up with your new internet provider according to their instructions. I use Yahoo mail and Hotmail and Windows Mail, each serves a different audience when I communicate, one for friends, one for junk and Windows Mail as the default mail program in Vista (cause it won't let me use the others.) I have Vista Home Premium, so Pro may be a little different, but probably not too much. MSFT just came out with SP1 for Vista, so if you have all the right drivers, it will download as an update when you get online. All Vista is, is Win XP with a pretty dress on. As you learn it, you'll see. It's not really different at all, just better looking and things have new names to confuse us. The tutorial that comes with it is good as is the info at the link below. Also, when you get your internet connection, just put any questions you have into a google search and you'll get all the help you need. Here is a link that might be useful: Microsoft Vista Site

you said you got a virus and know that is the problem, well that is not up to Dell support to fix, under any circumstance. Their support is for their product (they do provide online guides and manuals for each pc have you looked for yours), they are not there for assistance in removing infection. If you had a part that failed on the computer then they should help with that but something that is being caused by a virus that you got by doing something is not Dell's fault. Now I am NOT a Dell fan, I personally would not buy one. But any PC manufacturer certainly has the right to say no to that type of situation. If they have helped before they went way beyond the scope of their support requirements. I do own ACER and HP and would not consider calling either of them for help if I had an infection. This is why you should go to the free forum I listed and ask for help to clean your machine. Run a malwarebytes free scan How to download and install Malwarebytes' Anti-Malware application for Windows computers which may fix this problem. Go to an online AV and do a free scan there also ESET Online Scanner What antivirus is on your pc? is it fully updated and does it run weekly scans? what other antimalware scans do you run? Have you run the secunia tool to make sure everything is fully updated on the pc to help prevent any infections through out dated programs like adobe, java and flash? Secunia Online Software Inspector (OSI) Let us know what you need assistance with and we can try to help you get it done.