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luis_pr

HP Printer Problem during first "set up"

luis_pr
10 years ago

I bet this has not happened to anyone.

I purchased an Officejet Pro 8600 and have not been able to use it due to a snafu during the initial "set up" process. The very first thing that the set up process asked was to choose a language and things went downhill from there. My big fingers clicked the wrong language button (not the one for English) in the printer control panel and, immediatelly, the words in the control panel switched to that language.

I tried hitting some of the buttons to go back not really knowing what the buttons currentyly said. No dice. The screen changed so I doubt I am on the screen that had the list of languages.

Now I have some asian symbols for who knows what language. Resembles Japanese or Chinese in the movies. I tried unplugging while the printer was "on", disconnecting the power cable from the wall and reconnecting it. Did not help. I tried unplugging it for almost 24 hrs. Did not help.

Hpw can I restart the set up process when I do not have a clue what the control panel is even saying?

I put a question on the HP Support website but no success there so far.

TIA, Luis

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