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terrapots

can't update AVG, can't uninstall also

Terrapots
10 years ago

I was trying to update AVG 12 to 13 and it failed twice. I tried the removal tool from their web site, ran it and instructions were to remove all AVG from add remove programs. This also froze computer. I tried a restore point in safe mode and tried again but still cannot remove AVG 12, still freezes computer. What am I doing wrong. It's an old HP, win XP, SP3. The computer keeps freezing when I try to remove AVG. So at this time I have no virus program on it. Is it safe to try to download another antivirus program. I have Anti-malware bytes, updated and ran that and found no problems. I'm afraid I may have a major problem as my computer has been running slow at times but I attribute it to all programs starting up when I wake it up or start it up and I always seem to be in a hurry.

I have MSE on my laptop and really like it but am fearing the fact that the firewall may not be adequate on the XP computer.

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