Return to the Computer Help Forum | Post a Follow-Up

printer wont print

Posted by mystic_2008 (My Page) on
Tue, Mar 15, 11 at 23:54

I have a HP desk jet 656C printer that wont print anything. My friend was using it yesterday and it jamed and she pulled out the paper. Every since then it prints nothing. I have the lights all working properly and I also have a printer logo on my computer that comes to the bottom of the page looking like it might start to print.
I have just finished uninstalling it and then putting in the CD and installing it again. But even this does not help.
I am currently running Windows XP and have never had a problem like this one.
Will someone please help me as I have to get a document printed out tonight if possible.

Follow-Up Postings:

RE: printer wont print

can you make it do copies or scans or does nothing work?
did you go through the steps for un-jamming, you said she just pulled the paper out.
When you uninstalled and re-installed did you follow the sequence they give for when exactly to plug in the printer? that is extremely important with HP printers if you do not do it when they say it won't work.

RE: printer wont print

I can't make it print anything and when I uninstalled an the re-installed I followed the sequence exactly. It was working before but not since the papers were pulled out.
Has any one got any other sugestions????

RE: printer wont print

The problem isn't with your computer so reinstalling the software will not help. Unplug the printer from the wall and the computer. Remove any paper. Get a flashlight and have have a good look around for a remaining debris of paper. Reload the paper and plug the printer back in. Does it make the "normal" noises? Print a self test page (from the printer itself, not the computer). I think with this model is done by holding down the resume button for a few seconds.

If it works, then plug the printer back into the computer and try printing. If it doesn't, something is likely damaged. You can try the forums over on

If you need a copy of the 656c manual, you can download it from HP here.

RE: printer wont print

I have gone to the site, and used the feature of "talking" to a rep there, and tho it took some time, we got the darn thing up and running again, similar happened to me, and believe me, I was upset to say the least. Those people are there for a good reason, and they do know their stuff!

 o Post a Follow-Up

Please Note: Only registered members are able to post messages to this forum.

    If you are a member, please log in.

    If you aren't yet a member, join now!

Return to the Computer Help Forum

Information about Posting

  • You must be logged in to post a message. Once you are logged in, a posting window will appear at the bottom of the messages. If you are not a member, please register for an account.
  • Please review our Rules of Play before posting.
  • Posting is a two-step process. Once you have composed your message, you will be taken to the preview page. You will then have a chance to review your post, make changes and upload photos.
  • After posting your message, you may need to refresh the forum page in order to see it.
  • Before posting copyrighted material, please read about Copyright and Fair Use.
  • We have a strict no-advertising policy!
  • If you would like to practice posting or uploading photos, please visit our Test forum.
  • If you need assistance, please Contact Us and we will be happy to help.

Learn more about in-text links on this page here