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Mozilla Thunderbird

Posted by kathsgrdn (My Page) on
Thu, Mar 1, 12 at 20:13

Wondering if someone could help explain what has happened to my Thunderbird account. When I tried to open my e-mail page a couple weeks ago a prompt came up for me to open a new account. I've had an account for years with them so where did mine go and why won't it come up?

If I put the information they want in and open a new account will it take me back to all my saved messages from my old account or are they gone forever?

And a dumb question...I can't find my incoming and outgoing server info, where exactly do I find it? I've found it before but for some reason I can't now. TIA.


Follow-Up Postings:

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RE: Mozilla Thunderbird

Hi kathsgrdn,

Those settings should be as listed below. That's for the out going server. The incoming should also be in the area too.

To access Thunderbird's list of SMTP server, go to Tools > Account Settings, and select Outgoing Server (SMTP) on the left pane of the Account Settings dialog.

Joe


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RE: Mozilla Thunderbird

Thanks Joe.


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RE: Mozilla Thunderbird --

Well, there is nothing listed there.


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RE: Mozilla Thunderbird

are you running AVG as your antivirus by any chance?


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RE: Mozilla Thunderbird

No, Ravencajun. I just don't understand what happened or where to look for the servers. It comes up and for some reason it still has a list of my contacts but that's it.


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RE: Mozilla Thunderbird

If you go to tools > account settings and no accounts are listed I would just start a new account. Just go to tools > account settings and click on account options and add a new account. Put in your name and email address and Thunderbird will find the servers. I get 4 email accounts in Thunderbird and all I had to do to set any of them up was to enter my name and email address.


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RE: Mozilla Thunderbird

It's asking for a host name and will not let me not put it in.


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RE: Mozilla Thunderbird

Have you tried restarting the computer? If not do so. It's beginning to sound like a corrupted profile in thunderbird.

Joe


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RE: Mozilla Thunderbird

Many times since I first noticed the problem.


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RE: Mozilla Thunderbird

Since Thunderbird is an e-mail portal and not a provider who is your e-mail through? Hotmail? Yahoo? An ISP?

Did you by chance recently upgrade TB?

DA


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RE: Mozilla Thunderbird

Damccoy, my e-mail is through AT&T. I upgraded either Thunderbird or Firefox recently, can't remember which, though. I think it was Firefox because I was having trouble pulling up the internet using it and someone said maybe I needed to upgrade it.


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RE: Mozilla Thunderbird

It seems that the mail you had in Thunderbird is gone so at this point I would open your address book in Thunderbird and use the tools > option choice to export your address book. I would then use the Revo Uninstaller (free if you don't have it) at it's highest setting and unintall Thunderbird then download the newest version and install it and set up your account again. You could then import your address book from the file you saved. If you go to att.net and check your mail there you may find that much of it is still there. It depends on your settings in Thunderbird.


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