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alisande_gw

Trying to help a friend with a printing problem

alisande
12 years ago

A friend of mine is using Open Office on her laptop and asked me to help her with a printing problem last night. The first page of her document wouldn't print.

I'm not familiar with OO, but it looks quite a bit like Word, so I gave it a shot. I don't know if the problem is in OO or in her printer (an ink jet all-in-one), but I had quite a time of it.

I first asked OO to print one page. Then I highlighted that page and asked it to print the selected text. Then I copied the text on that page and emailed it to myself; then tried to print the email. All of these moves resulted in a blank sheet of paper emerging from the printer.

The font appeared to be black, but I tried changing it to blue. Lo and behold, that did the trick, and the page printed.

Does this sound like anything any of you have dealt with?

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