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Dell printer V515W Not Communicating W/ Computer

11 years ago

After I put in two new ink cartridges the printer stopped communicating with the computer. I tried following the instructions pulling the plug, restarting etc. to no avail. I also tried the Dell Support site but cannot figure it out. If you can help I need simple instructions if possible as I only use the computer for emails and to google. Thanks very much. If it matters I have Windows 7 and a fairly new Dell computer.

Comments (5)

zep516
11 years ago
How is the printer connected to your computer? Wireless or USB connection?
oceanbaby
Original Author
11 years ago
I thought problem was solved as all of a sudden it started printing while I in another room?? Didn't use for a few days now when I try to print - just blank pages are printing. Printer is Dell V515w. When I hit print on the computer it indicates Dell V310 Series USB - which is highlighted. Under that Dell V310 - V510 Series.I hit print - then just blanks. I apologize again for my lack of knowledge. Thank you.
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Here's my latest attempt. Uninstalled the software everywhere I could find it. Did an Error Check and then a defrag. Rebooted. Downloaded the software again. Disconnected the printer and reconnected it accoriding to instructions on the Quck Start poster that came with my printer. After installation, I did a manual test page, which printed out fine. I made sure the printer is listed as the default. But when I tried yet again to print from a computer file, yet again nothing happened. If I had a cd, I don't now. That's strange because I have the cd for my scanner,which is older than my printer. I also have cd's that came with my first computer, years ago. But no printer cd. There is still an explanation in front of the Printer Port in the DM, and the printer is still not listed there. The link you gave, grandms, didn't help, unfortunately. I will go to the hp site to locate the live person when I have the time to devote to it. I've spent so much time on this, my RL is slipping, and I have to catch up. Thanks to everyone who has tried so hard to help me. If any more ideas occur to anyone, just post it. I'll be checking back here, as I always do. I love this site. Dee
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"As soon as Windows 7 is installed, it creates a default HomeGroup. If it detects an existing HomeGroup, you will be given the opportunity to join, but you will need the password. For home and small business users, HomeGroup is an excellent tool, but there is a problem. HomeGroup only works when all other machines on the network have Windows 7 installed, which in the short term, may not be the case. There will be many situations where the network has XP or Vista machines as part of the network, in addition to Windows 7. So, how is it possible to get them all to work together?" See link above.
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zep516
11 years ago
See if setting the Dell V515w to default helps, to do that see link provided.

Here is a link that might be useful: Default printer
oceanbaby
Original Author
11 years ago
Zev, Didn't work.

When the print screen comes up - says printer is ready - hit print and nothing.

It's as if there is no connection.

If I hit start on the printer - it prints a blank page.

Thanks again - I appreciate your help.
grandms
11 years ago
I think I might try re-installing the printer and see if that fixes the problem. Did you recheck all your connections to make sure that they are secure? Since I don't have a Dell printer, I cannot give you the steps to follow, but you should have a set-up folder or something similar that gives you the step by step directions. Sometimes the software gets corrupted and the best thing is a new install.

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