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Can't open pdf's with PDF exchange (Viewer?)

13 years ago

I'm stumped. My daughter's teachers post their assignments on line - often in pdf format. I've always been able to open them on my computer (I have pdfxchange - or so I thought). When I click to open, it gives me an option of which program to use. Now, pdf xchange is not listed in the progams. If I click browse, it's not listed in my program files. If I go to the Start Menu and look at programs, it's not listed there.

When I go to Control panel, add or remove programs, I do see "PDF Viewer" (although I thought the name was PDF xchange). But I can't access pdf viewer to open the pdf?

I know the teachers often use Macs (I have a pc) - and use Acrobat - but that hasn't posed a problem so far. Why won't my computer find pdfxchange to view this pdf? Also, in add or remove programs, it said program last used on Jan. 31, 2011 (and I know I've used it as recently as this past week).

Any ideas? Did PDFxchange change their name to pdf viewer? Has my PDFxchange just disappeared?

What should I do now?

Thanks.

Lynn.

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Comments (3)

ravencajun Zone 8b TX
13 years ago
I think I would just try re-installing the latest version that usually either removes the old one or incorporates it so may take care of it.

PDF-XChange Viewer

be sure to watch out for any extras that might try to tag along like toolbars
lynnalexandra
Original Author
13 years ago
Thanks, Raven. I just found that the program (or set up files) were sitting in my documents - and seemed not to have been set up. Maybe my daughter (using my computer) was prompted to upgrade - and downloaded the set up file - but never installed? I'm pretty sure I hadn't done that.

Anyway - it's set up and working now. Thanks.
Lynn.
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Just in case someone does not know how to update it open your pdf xchange viewer, at the top click on Help there you will see the option to check for updates, follow the prompts you will get the latest version and it will remove the old version. I went with the default settings during the install. once install is complete you can click on Help again then About and see that it did install the updated version number.
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CNET is owned by CBS. It's a completely legit site, but it allows its customers to bundle unrequested and often unwanted other types of software to accompany a requested download. I agree with both preceding comments, you can pick up hitchhikers and setting changes you might not want if you're not careful. (That can happen with many straight downloads too. Apple tries to take over your PC when you download Itunes). You can also avoid any undesired outcomes if you click carefully and opt out of most choices you're given.
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ravencajun Zone 8b TX
13 years ago
just make sure you have the latest updates they did one not long ago

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