Return to the Computer Help Forum | Post a Follow-Up

itunes store

Posted by christophern (My Page) on
Sat, Mar 16, 13 at 5:28

For months now I have been going back and forth with apple people with this problem, I cannot get to the iTunes store. I keep getting these messages
We could not complete your iTunes request. An unknown error occurred(4002)
Then when I click on the store button
iTunes has stopped working, bla ,bla
Anybody know of a fix?

Follow-Up Postings:

RE: itunes store

It's unlikely any participant here could offer more help than what you got from Apple's Tech Support. Other than suggesting an uninstall and re-download of itunes (which is a standard thing to do when a program isn't working right, and which you've likely already tried ), I have nothing to add.

Do you have a different computer you can use for your desired itunes store activity?

RE: itunes store

Thanks for the reply. I was hoping that maybe somebody had the same problem and found a solution. Guess not. I did all they asked with no results

 o Post a Follow-Up

Please Note: Only registered members are able to post messages to this forum.

    If you are a member, please log in.

    If you aren't yet a member, join now!

Return to the Computer Help Forum

Information about Posting

  • You must be logged in to post a message. Once you are logged in, a posting window will appear at the bottom of the messages. If you are not a member, please register for an account.
  • Please review our Rules of Play before posting.
  • Posting is a two-step process. Once you have composed your message, you will be taken to the preview page. You will then have a chance to review your post, make changes and upload photos.
  • After posting your message, you may need to refresh the forum page in order to see it.
  • Before posting copyrighted material, please read about Copyright and Fair Use.
  • We have a strict no-advertising policy!
  • If you would like to practice posting or uploading photos, please visit our Test forum.
  • If you need assistance, please Contact Us and we will be happy to help.

Learn more about in-text links on this page here