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I'm not the administrator?

Posted by sjt2900 (My Page) on
Mon, Feb 4, 13 at 12:48

I have a new Dell with Windows 7. I'm trying to load an older HP Officejet All-In-One and I get a message that I can't load the program because I'm not the administrator. The computer says I have 2 accounts. One says admisistrator and the other says my name and administrator. What am I doing wrong?


Follow-Up Postings:

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RE: I'm not the administrator?

first have you checked to make sure what you are loading is windows 7 compatible?


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RE: I'm not the administrator?

Since it's an older program how can I tell?


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RE: I'm not the administrator?

OK, I just found the Windows Compatibility site and it says the program is fine.


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RE: I'm not the administrator?

But it still won't load.


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RE: I'm not the administrator?

What is the exact name of the printer, the model #??

I would forget about installing an old printer on Win 7 and see if we can just download the driver, if there is a driver for Win 7. In order to find out we need the Exact model # of the printer. Please provide.


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RE: I'm not the administrator?

Before right clicking on the setup.exe file to run it, try holding down the shift key and choose 'Run as Administrator'.

I have a new Windows 7 laptop and there is a bit of a learning curve :-)


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RE: I'm not the administrator?

If HP as an uupdated driver for it they will have it on their site, just type the model of your printer in to get all the info about it. Mary


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RE: I'm not the administrator?

OK, thanks everyone. I got on the HP website and found what I was looking for. I guess I should have done that from the beginning, but I do appreciate everyone's help! Everything's working now.


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