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I'm not the administrator?
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Posted by
sjt2900 (
My Page) on
Mon, Feb 4, 13 at 12:48
| I have a new Dell with Windows 7. I'm trying to load an older HP Officejet All-In-One and I get a message that I can't load the program because I'm not the administrator. The computer says I have 2 accounts. One says admisistrator and the other says my name and administrator. What am I doing wrong? |
Follow-Up Postings:
RE: I'm not the administrator?
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| first have you checked to make sure what you are loading is windows 7 compatible? |
RE: I'm not the administrator?
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| Since it's an older program how can I tell? |
RE: I'm not the administrator?
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| OK, I just found the Windows Compatibility site and it says the program is fine. |
RE: I'm not the administrator?
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RE: I'm not the administrator?
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| What is the exact name of the printer, the model #?? I would forget about installing an old printer on Win 7 and see if we can just download the driver, if there is a driver for Win 7. In order to find out we need the Exact model # of the printer. Please provide. |
RE: I'm not the administrator?
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| Before right clicking on the setup.exe file to run it, try holding down the shift key and choose 'Run as Administrator'. I have a new Windows 7 laptop and there is a bit of a learning curve :-) |
RE: I'm not the administrator?
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| If HP as an uupdated driver for it they will have it on their site, just type the model of your printer in to get all the info about it. Mary |
RE: I'm not the administrator?
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| OK, thanks everyone. I got on the HP website and found what I was looking for. I guess I should have done that from the beginning, but I do appreciate everyone's help! Everything's working now. |
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