I have found on some models for some reason they want you to replace the black cartridge also, have you tried removing and replacing the current black cartridge along with the new color one? you may try that and even adding a new black one to see if that is what it takes. and to clarify is it printing at all? does the black print? what happens when you do try to print?

Check out ebay auction number 330166991293. This is the exact system that I have. I'm very pleased with it. I was not able to find a brand name on the box - seems it's a generic from China - but it works well. Of course this won't work with your printer but if you look long enough you'll likely see a system for your printer that obviously comes from the same manufacturer based on the graphics on the box. I'm pretty sure this uses dye based inks. Seems that I came across that discussion doing my research and I decided it wasn't worth the headache to fret over the differences. I think the pigment based inks are supposed to be more long lasting. I decided to go the easier and cheaper route and simply plan to reprint any prints that fade over time.

Maybe it's a problem with the website that keeps you from printing it. Or you may need to install new printer drivers (available at hp.com). I just use the "Snipping Tool" to highlight what I want. That way, I can save the selection to my computer or paste it in Word to print it. The Snipping Tool on Vista is great, but if you have XP, you can download a free snipping tool. I only discovered this wonderful tool recently, and I think it's one of the coolest features yet!

Ok...let me take these questions in order....LOL Mare wbpa I do not have to use Kodak paper, but if I use any paper other than Kodak I have to run a test print to do the setup to match the printer to the paper, but that test page is common to all the other printers I have ever used. The advantage with the kodak paper is that kodak has printed a bar code on the back side of the paper that is read by the printer and it automatically does the setup. For my purposes that is extremely handy because I often switch from Glossy, to Ultra-glossy or Matt and I don't have to mess with test prints, just pop in the paper I want and it works perfect. I find that at Staples there is a substantial difference in price between the kodak paper and the HP or generic, but at Walmart the Kodak 100 sheet pack of 4x6 paper is about $8 which is about $1 more than the HP amd the 8.5 x 11 is about $3 more per 100 sheets and believe it or not, the price of photo paper at walmart is cheaper than what you can find on ebay. Now in regards to print quality. I have on three occassions printed 6 prints on this printer, then had the same prints printed at Walmart photo center & staples photo center, then we laid the prints out side by side to see which looked better, and in all instances even the photo techs running the photo centers agreed they like the kodak prints better. jasdip,,, I don't know what model of kodak printer your stepfather has, but I have the kodak ESP 7250 all in one, printer scanner and I have never encountered any problem with the printer stopping, In fact, I have printed right down to were a print comes out missing the black or one of the colors. The printer does have a service monitor that keeps track of the ink level and when a cartridge gets down to 1/3 it will post a popup window that informs you that it is low on ink and reminding you to order a new cartridge, but it does not stop printing. For plain paper copies I don't buy printer paper. I buy the cheap $2.50/ream copier paper and when I print a document that has a photo the photo even comes out looking good on the cheap copier paper. Another thing I really like is that the ink is completely dry and the photos are ready to handle as soon as they come out of the printer. Another thing I like is that this printer has two paper trays..you can put 4x6 or 5x7 in the top tray and 8x10 or 8.5x11 in the bottom tray and you just select the size of print you want when you send the photo to the printer.