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I'm still having problems logging in ~ Zep, if you're online, you asked me to send this list the other day and I found out how reading another old post. Could you or Raven or Owbist or someone please look at it for me? I don't know how to interpret it. Thank you for your patience.
SAR Logfile of Trend Micro HijackThis v2.0.2
Running processes:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&b
d=Pavilion&pf=laptop
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Follow-Up Postings:
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- Posted by sanantoniorose (My Page) on Fri, Feb 11, 11 at 11:09
| I forgot to mention, I have been trying to uninstall McAfee Site Advisor without success. I strongly believe it's a factor. Thanks. |
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| Let me look at it. Do you want all tool bars? O3 - Toolbar: Yahoo! Toolbar - (EF99BD32-C1FB-11D2-892F-0090271D4F88) - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: &Yahoo! Toolbar Helper - (02478D38-C3F9-4efb-9B51-7695ECA05670) - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: Google Toolbar Helper - (AA58ED58-01DD-4d91-8333-CF10577473F7) - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar.dll O2 - BHO: MSN Toolbar Helper - (d2ce3e00-f94a-4740-988e-03dc2f38c34f) - C:\Program Files (x86)\MSN\Toolbar\3.0.0988.2\msneshellx.dll O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" There's a few of them. looks like a Tool Bar server. LOL Please describe the exact problem you have? |
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- Posted by sanantoniorose (My Page) on Fri, Feb 11, 11 at 11:51
| Hi Zep~ Thanks for responding. I still can't log on easily. I turned the computer off last night and it took at least 30 min to log on. I try all the F#'s, sometimes when I get the Bios, if I 'Save Defaults & Leave' it logs on. This time before that happened, at one point a few lines of white letters at the top said 'Unable to Find Operating System' ~ don't recall how I got out of that one. And 'no', I don't want extra toolbars |
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| Ok, There is no Malware, but a little add / ware. So please follow the next 2 instructions. Next Double click the hijackthis Icon on the Desktop, Scroll down to Open the Misc Tools section" Click it at the bottom under System tools click "Open Uninstall Manager" over to the right click "Save List"Save it to your Desktop so you may find it, copy and paste it in your next reply.. Post that then do your Malwarebytes scan. Then Please Download Malwarebytes: If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately. That may take a bit to run, just do a Quick scan. |
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- Posted by sanantoniorose (My Page) on Fri, Feb 11, 11 at 12:24
| Zep ~ I'm still working on the first instruction :( When it went to 'Save List' .....what list? I still have the one I sent you on Notepad - what's changed? Do I delete those Too Bars mentioned above??? |
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| I still have the one I sent you on Notepad That's the hijackthis log you can delete that. I already have that. The other instructions I gave should create a list of everything in your Program an features list, ust to be called the add / remove list. That's what I want. Double click the hijackthis Icon on the Desktop, Scroll down to Open the "Misc Tools section" Click it at the bottom. Under System tools click "Open Uninstall Manager" over to the right click "Save List" Save it to your Desktop so you may find it, copy and paste it in your next reply.. Do not delete anything till I give you instructions to do so. Relax and take your time... |
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| If you still have issue, move on to the Malwarebytes scan. No problem! |
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- Posted by sanantoniorose (My Page) on Fri, Feb 11, 11 at 13:28
| Malwarebytes' Anti-Malware 1.50.1.1100 www.malwarebytes.org Database version: 5742 Windows 6.0.6002 Service Pack 2 2/11/2011 12:09:53 PM Scan type: Quick scan Memory Processes Infected: 0 Memory Processes Infected: Memory Modules Infected: Registry Keys Infected: Registry Values Infected: Registry Data Items Infected: Folders Infected: Files Infected: Database version: 5742 Windows 6.0.6002 Service Pack 2 2/11/2011 12:09:53 PM Scan type: Quick scan Memory Processes Infected: 0 Here's one Zep |
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| Is this your Homepage and did you set it that way, home.mywebsearch.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.mywebsearch.com/index.jhtml?ptnrS=ZRxdm429YYUS&ptb=OlVzOWJ JhupJS5igcdXMzA&n=77ce5d58 |
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- Posted by sanantoniorose (My Page) on Fri, Feb 11, 11 at 13:40
| Acrobat.com Acrobat.com Activation Assistant for the 2007 Microsoft Office suites ActiveCheck component for HP Active Support Library AddThis Toolbar Adobe AIR Adobe AIR Adobe Flash Player 10 ActiveX Adobe Flash Player 10 Plugin Adobe Reader X (10.0.1) AIM 6 Apple Application Support Apple Software Update Compatibility Pack for the 2007 Office system CyberLink YouCam D3DX10 DVD Suite EA Link ESET Online Scanner v3 FLV Player Google Analytics Opt-out Browser Add-on Google Toolbar for Internet Explorer Google Toolbar for Internet Explorer Google Update Helper Hauppauge MCE XP/Vista Software Encoder (2.0.25149) HijackThis 2.0.2 Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) HP Active Support Library HP Customer Experience Enhancements HP Doc Viewer HP Easy Setup - Frontend HP Help and Support HP Quick Launch Buttons 6.30 E1 HP QuickPlay 3.7 HP Update HP User Guides 0088 HP Wireless Assistant HPAsset component for HP Active Support Library Inbox Toolbar Java(TM) 6 Update 2 Java(TM) 6 Update 23 Junk Mail filter update LabelPrint Malwarebytes' Anti-Malware McAfee SiteAdvisor Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office Excel MUI (English) 2007 Microsoft Office Home and Student 2007 Microsoft Office Home and Student 2007 Microsoft Office Live Add-in 1.5 Microsoft Office OneNote MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office PowerPoint Viewer 2007 (English) Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2) Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2) Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2) Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Word MUI (English) 2007 Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Works Mozilla Firefox (3.6.13) MSN Toolbar MSVCRT MSVCRT_amd64 MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) muvee autoProducer 6.1 My HP Games NetWaiting Network Print Monitor for Windows 2000/XP/2003/Vista New England Snow Screen Saver Picasa 3 Power2Go PowerDirector QuickTime RICOH R5C83x/84x Flash Media Controller Driver Ver.3.51.01 SBC Yahoo! DSL Home Networking Installer Security Update for 2007 Microsoft Office System (KB2288621) Security Update for 2007 Microsoft Office System (KB2288931) Security Update for 2007 Microsoft Office System (KB2289158) Security Update for 2007 Microsoft Office System (KB2344875) Security Update for 2007 Microsoft Office System (KB2345043) Security Update for 2007 Microsoft Office System (KB969559) Security Update for 2007 Microsoft Office System (KB976321) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473) Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841) Security Update for Microsoft Office Excel 2007 (KB2345035) Security Update for Microsoft Office InfoPath 2007 (KB979441) Security Update for Microsoft Office PowerPoint 2007 (KB982158) Security Update for Microsoft Office PowerPoint Viewer (KB2413381) Security Update for Microsoft Office system 2007 (972581) Security Update for Microsoft Office system 2007 (KB974234) Security Update for Microsoft Office Visio Viewer 2007 (KB973709) Security Update for Microsoft Office Word 2007 (KB2344993) Segoe UI Slingbox Flash Tour SlingPlayer Spelling Dictionaries Support For Adobe Reader 9 Spybot - Search & Destroy The Sims� Life Stories tropicaltango_3151927 Screen Saver TWC Customer Controls Update for 2007 Microsoft Office System (KB2284654) Update for 2007 Microsoft Office System (KB967642) Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Microsoft Office 2007 Help for Common Features (KB963673) Update for Microsoft Office Excel 2007 Help (KB963678) Update for Microsoft Office OneNote 2007 (KB980729) Update for Microsoft Office OneNote 2007 Help (KB963670) Update for Microsoft Office Powerpoint 2007 Help (KB963669) Update for Microsoft Office Script Editor Help (KB963671) Update for Microsoft Office Word 2007 Help (KB963665) Viewpoint Media Player Visual C++ 8.0 Runtime Setup Package (x64) Visual C++ 8.0 Runtime Setup Package (x64) Visual Studio 2008 x64 Redistributables Webshots Desktop Windows 7 Upgrade Advisor Windows Live Communications Platform Windows Live Essentials Windows Live Essentials Windows Live Installer Windows Live Mail Windows Live Mail Windows Live Movie Maker Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Common Windows Live Photo Gallery Windows Live Photo Gallery Windows Live PIMT Platform Windows Live SOXE Windows Live SOXE Definitions Windows Live Sync Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Resources Yahoo! Toolbar |
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- Posted by sanantoniorose (My Page) on Fri, Feb 11, 11 at 13:47
| "Is this your Homepage and did you set it that way, home.mywebsearch.com" No, actually MSN.com has always been my homepage - I know how to change it, just haven't ~ is that a problem?
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| Please enter the Programs & Features and remove these items. Start>ControlPanel>Programs & Features, wait for the list to show and remove these programs in Bold AddThis Toolbar Let me know if any do not remove. |
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- Posted by sanantoniorose (My Page) on Fri, Feb 11, 11 at 14:51
| O.K. Zep ~ all uninstalled EXCEPT McAfee SiteAdvisor which I knew it wouldn't - darn thing. I tried many times yesterday & today but I just get a Microsoft Windows box that says: "SiteAdvisor has stopped working Close Program (X)" |
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| Don't worry about that for now. Next Please disable teatimer in Spybot S&D It could interfere with fixes, here's how: * Launch Spybot S&D, go to the Mode menu and make sure "Advanced Mode" is selected. Let me know when Tea Timer is disabled. If you have issue here, go to the programs and features again And uninstall Spybot Search & Destroy. You / we can install it back when all done. |
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- Posted by sanantoniorose (My Page) on Fri, Feb 11, 11 at 15:58
| Zep ~ Spybot S&D is uninstalled. I followed your instructions but when I got to Resident-There was nothing anywhere that said "TeaTimer". I clicked on the System Startup icon and again no reference to "TeaTimer". Then per your last line I uninstalled Spybot S&D and it shut the computer down. Had trouble getting back on again. Had the black screen with blinking (blippin) curser. Finally hit Alt/Cntrl/Del & it went to black screen with F toolbar on bottom - tapped F8 several times.....and it started up! Do I need a new computer???? |
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| You defiantly have some issue going on. Lets try and finish what we started. We are just cleaning up some stuff here. Your boot problems sound as if they go a little deeper. Important You will need to print these instructions out, or better view them on anther computer! because you will not be able to see them. Please close all Browser windows including this one, close all running applications. Then Double click the hijackthis Icon on the desktop. Do a System Scan Only wait for the scan results to display. Once displayed, place a check mark in the following entries listed below in bold. Because we removed some toolbars you may not see all entries, take your time and go through the list. Just put a check mark in the box to the left of each entry. R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.mywebsearch.com/index.jhtml?ptnrS=ZRxdm429YYUS&ptb=OlVzOWJ JhupJS5igcdXMzA&n=77ce5d58 R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - (0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064) - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll R3 - URLSearchHook: (no name) - (22e03916-85c5-44b0-8dc9-1830c11238d9) - (no file) O2 - BHO: &Yahoo! Toolbar Helper - (02478D38-C3F9-4efb-9B51-7695ECA05670) - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: NCO 2.0 IE BHO - (602ADB0E-4AFF-4217-8AA1-95DAC4DFA408) - (no file) O2 - BHO: FCTBPos00Pos - (9EBF8AAF-0A31-4786-909A-97A0EF101743) - C:\Users\Ruth\AddThis Toolbar\Toolbar.dll O2 - BHO: Google Toolbar Helper - (AA58ED58-01DD-4d91-8333-CF10577473F7) - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar.dll O2 - BHO: Google Toolbar Notifier BHO - (AF69DE43-7D58-4638-B6FA-CE66B5AD205D) - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll O2 - BHO: McAfee SiteAdvisor BHO - (B164E929-A1B6-4A06-B104-2CD0E90A88FF) - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll O2 - BHO: MSN Toolbar Helper - (d2ce3e00-f94a-4740-988e-03dc2f38c34f) - C:\Program Files (x86)\MSN\Toolbar\3.0.0988.2\msneshellx.dll O2 - BHO: Inbox Toolbar - (D3D233D5-9F6D-436C-B6C7-E63F77503B30) - C:\PROGRA~2\INBOXT~1\Inbox.dll O3 - Toolbar: (no name) - (7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA) - (no file) O3 - Toolbar: Yahoo! Toolbar - (EF99BD32-C1FB-11D2-892F-0090271D4F88) - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll O3 - Toolbar: MSN Toolbar - (1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414) - C:\Program Files (x86)\MSN\Toolbar\3.0.0988.2\msneshellx.dll O3 - Toolbar: Google Toolbar - (2318C2B1-4965-11d4-9B18-009027A5CD4F) - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar.dll O3 - Toolbar: (no name) - (CCC7A320-B3CA-4199-B1A6-9F516DD69829) - (no file) O3 - Toolbar: AddThis Toolbar - (B43176CC-4D9E-493B-A636-D9CBFE39C6DA) - C:\Users\Ruth\AddThis Toolbar\Toolbar.dll O3 - Toolbar: &Inbox Toolbar - (D7E97865-918F-41E4-9CD0-25AB1C574CE8) - C:\PROGRA~2\INBOXT~1\Inbox.dll O3 - Toolbar: McAfee SiteAdvisor Toolbar - (0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064) - c:\PROGRA~2\mcafee O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [QPService] "C:\Program Files (x86)\HP\QuickPlay\QPService.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - Startup: Webshots.lnk = C:\Program Files (x86)\Webshots\Launcher.exe O4 - Global Startup: McAfee Security Scan Plus.lnk = ? O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\My HP Game Console\GameConsoleService.exe O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - c:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe Once all the check marks are in place: Close Hijackthis. Reboot The computer Next Post a fresh hijackthis log, That is do a System scan and save a log file this will be the new log after fixes. |
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- Posted by sanantoniorose (My Page) on Sat, Feb 12, 11 at 10:44
| I'm going to try again today, Zep. Yesterday my computer clogged and I couldn't delete the item in queue (still there) I plan to unplug telephone line and connections to reboot. Off subject, I have a large aquarium with a 15-16" Black Ghost Knifefish & he's suddenly dying which breaks my heart - I've had him for over 12 years & average life span is 10. Then I found out this morning that someone I know & respect who was in his 20's died this morning of a freak fall. Feel sad. Puts things in perspective, doesn't it? |
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| It sure does, I too have an aquarium 55G salt water. Take your time. All i need is the new hijackthis log after the deletions. Do not do anything else to the computer as far as removing or installing anything while we are in the middle of this. Thanks... Joe |
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- Posted by sanantoniorose (My Page) on Sat, Feb 12, 11 at 10:52
| Correction ~ I meant to say my printer clogged |
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- Posted by sanantoniorose (My Page) on Sun, Feb 13, 11 at 11:26
| Hi Zep ~ I managed to get my printer going again and went thru the list you sent, carefully. Hijackthis 'fixed' 18 of the items but it looks like at least an equal number were not on their list. Can you tell me what to do now?? |
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| Hi, I need to see a new log now. So do a system scan and save a log file. Post that log. I expect a few more entries to be there that we will need to fix. Where almost done. |
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- Posted by sanantoniorose (My Page) on Sun, Feb 13, 11 at 18:57
| Thank you for responding Zep ~ You're a peach! Will do that now, and yes, we're almost there - it's actually running pretty good (& faster) now but I'm still worried about shutting completely down and having it start up correctly. I'm just putting it in 'sleep' which is working well but I'd like to be able to just 'shut down'. But I want to get rid of as much junk as possible having gone this far in unfamilar territory with your help... |
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- Posted by sanantoniorose (My Page) on Sun, Feb 13, 11 at 19:07
| Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 10:09:17 AM, on 2/13/2011 Platform: Windows Vista SP2 (WinNT 6.00.1906) MSIE: Internet Explorer v8.00 (8.00.6001.19019) Boot mode: Normal Running processes: O16 - DPF: (D27CDB6E-AE6D-11CF-96B8-444553540000) (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
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| Hi, Looks like we are missing some entries or it just posted wrong. Please re-post the log. Or do a System Scan and save a log file again and post it. Missing some RO'S, R1'S. 08'S & 09 ENTRIES, A few 04's are missing too. |
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- Posted by sanantoniorose (My Page) on Sun, Feb 13, 11 at 23:54
| I ran it again - hope it has everything: Logfile of Trend Micro HijackThis v2.0.2 Running processes: R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&b
d=Pavilion&pf=laptop -- |
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| Very good! Looking better...... I need to make a list of several more entries that we need to fix just like we did before. This time we will need to boot to safe mode. I will get the list of entries and give full instructions in next post. I need time to look it over. |
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| Hi SAR, Please restart the computer now, during restart keep pressing the F8 Key on the computer, until you reach the advanced boot options menu (Black screen with white leters). Use the arrow key on the keyboard to select Safe Mode..Once the safe mode is selected (Hilighted) hit enter. Let the computer boot to the Safe Mode. Once in safe mode. Open Hijackthis from the Icon on the desktop, just like we did before. Do a system scan only Place a check mark in the following entries below be sure to get them all and no others, O2 - BHO: (no name) - "02478D38-C3F9-4efb-9B51-7695ECA05670> - (no file) Once all check marks are in place. Click on Fix checked Then Again do a System Scan & Save a log file , Post that log in a reply. Before posting you can review the log yourself to see if those entries are gone, if there not boot back to safe mode and try again. If any linger don't worry just post it. What Anti Virus was installed on this machine prior to AVG? |
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- Posted by sanantoniorose (My Page) on Tue, Feb 15, 11 at 11:39
| Hi Zep, I had a horrible time with F8 (didn't work) & getting to 'Safe Mode' - had to check Ask.com and go to msconfig. Finally got there and did as instructed ~ then, couldn't get OUT of 'Safe Mode' back to 'Normal'. Finally succeceded and here I am. Since this is getting long ~ I'm going to run scan again & post with a new title. I'll try 'No OS Found' ~ here goes. |
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| Did you force a Safe Mode from msconfig. Never recommend. You're lucky you got out! It's getting clear you do have possible Hare drive issues here or something. Rather have you stay in this thread, starting a new topic not needed. |
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| The other thing here is if the drive is possibly failing or going to better to to get data off it know before running scans. |
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- Posted by sanantoniorose (My Page) on Tue, Feb 15, 11 at 20:41
| Just about to say 'uncle' here Zep. I just got a new hard drive on this computer about 3 months ago! I wish I didn't have to give up on this computer but it seems hopeless. You've been so patient and nice to stay with me but I feel like I'm swimming in deep water & can't see the land. I don't know if it's a virus or something else(?)insideous I picked up somewhere. I know I didn't screw up THAT bad. |
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| That's ok we made a lot of progress. I hope you may have learned something in the process and I think you have. That Operating System not found error and the other boot problems you appear to have, I don't think relates to a Malware or Virus. I'm not sure what it is. I was never addressing that issue, only getting rid of all those Tool Bars and start up programs. The only other suggestion I could make is to run a hard drive scan from the Hard drive manufactures site. Or take it in to a shop. I'd like to thank you for following directions so well. Even with a not so good machine. I know what that's like. |
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