I forgot to mention, I have been trying to uninstall McAfee Site Advisor without success. I strongly believe it's a factor. Thanks.

Let me look at it.

Do you want all tool bars?

O3 - Toolbar: Yahoo! Toolbar - (EF99BD32-C1FB-11D2-892F-0090271D4F88) - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: MSN Toolbar - (1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414) - C:\Program Files (x86)\MSN\Toolbar\3.0.0988.2\msneshellx.dll
O3 - Toolbar: Google Toolbar - (2318C2B1-4965-11d4-9B18-009027A5CD4F) - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: (no name) - (CCC7A320-B3CA-4199-B1A6-9F516DD69829) - (no file)
O3 - Toolbar: AddThis Toolbar - (B43176CC-4D9E-493B-A636-D9CBFE39C6DA) - C:\Users\Ruth\AddThis Toolbar\Toolbar.dll
O3 - Toolbar: &Inbox Toolbar - (D7E97865-918F-41E4-9CD0-25AB1C574CE8) - C:\PROGRA~2\INBOXT~1\Inbox.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - (0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064) - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll

O2 - BHO: &Yahoo! Toolbar Helper - (02478D38-C3F9-4efb-9B51-7695ECA05670) - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: Google Toolbar Helper - (AA58ED58-01DD-4d91-8333-CF10577473F7) - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - (AF69DE43-7D58-4638-B6FA-CE66B5AD205D) - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll

O2 - BHO: MSN Toolbar Helper - (d2ce3e00-f94a-4740-988e-03dc2f38c34f) - C:\Program Files (x86)\MSN\Toolbar\3.0.0988.2\msneshellx.dll
O2 - BHO: Inbox Toolbar - (D3D233D5-9F6D-436C-B6C7-E63F77503B30) - C:\PROGRA~2\INBOXT~1\Inbox.dll

O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

There's a few of them. looks like a Tool Bar server. LOL

Please describe the exact problem you have?

Hi Zep~ Thanks for responding. I still can't log on easily. I turned the computer off last night and it took at least 30 min to log on. I try all the F#'s, sometimes when I get the Bios, if I 'Save Defaults & Leave' it logs on. This time before that happened, at one point a few lines of white letters at the top said 'Unable to Find Operating System' ~ don't recall how I got out of that one.

And 'no', I don't want extra toolbars

Ok,

There is no Malware, but a little add / ware. So please follow the next 2 instructions.

Next

Double click the hijackthis Icon on the Desktop, Scroll down to Open the Misc Tools section" Click it at the bottom under System tools click "Open Uninstall Manager" over to the right click "Save List"Save it to your Desktop so you may find it, copy and paste it in your next reply.. Post that then do your Malwarebytes scan.

Then

Please Download Malwarebytes:
Please download Malwarebytes' Anti-Malware to your desktop. Click here Free Version. If you already have Malwarebytes up date it before running it.
Double Click mbam-setup.exe to install the application.
Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy&Paste the entire report in your next reply.
Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.

That may take a bit to run, just do a Quick scan.

Zep ~ I'm still working on the first instruction :(
When it went to 'Save List' .....what list? I still have the one I sent you on Notepad - what's changed? Do I delete those Too Bars mentioned above???

I still have the one I sent you on Notepad

That's the hijackthis log you can delete that. I already have that.

The other instructions I gave should create a list of everything in your Program an features list, ust to be called the add / remove list. That's what I want.

Double click the hijackthis Icon on the Desktop, Scroll down to Open the "Misc Tools section" Click it at the bottom. Under System tools click "Open Uninstall Manager" over to the right click "Save List" Save it to your Desktop so you may find it, copy and paste it in your next reply..

Do not delete anything till I give you instructions to do so.

Relax and take your time...

If you still have issue, move on to the Malwarebytes scan. No problem!

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5742

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.19019

2/11/2011 12:09:53 PM
mbam-log-2011-02-11 (12-09-53).txt

Scan type: Quick scan
Objects scanned: 164275
Time elapsed: 3 minute(s), 13 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5742

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.19019

2/11/2011 12:09:53 PM
mbam-log-2011-02-11 (12-09-53).txt

Scan type: Quick scan
Objects scanned: 164275
Time elapsed: 3 minute(s), 13 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Here's one Zep

Is this your Homepage and did you set it that way,

home.mywebsearch.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.mywebsearch.com/index.jhtml?ptnrS=ZRxdm429YYUS&ptb=OlVzOWJJhupJS5igcdXMzA&n=77ce5d58

Acrobat.com
Acrobat.com
Activation Assistant for the 2007 Microsoft Office suites
ActiveCheck component for HP Active Support Library
AddThis Toolbar
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader X (10.0.1)
AIM 6
Apple Application Support
Apple Software Update
Compatibility Pack for the 2007 Office system
CyberLink YouCam
D3DX10
DVD Suite
EA Link
ESET Online Scanner v3
FLV Player
Google Analytics Opt-out Browser Add-on
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Update Helper
Hauppauge MCE XP/Vista Software Encoder (2.0.25149)
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Customer Experience Enhancements
HP Doc Viewer
HP Easy Setup - Frontend
HP Help and Support
HP Quick Launch Buttons 6.30 E1
HP QuickPlay 3.7
HP Update
HP User Guides 0088
HP Wireless Assistant
HPAsset component for HP Active Support Library
Inbox Toolbar
Java(TM) 6 Update 2
Java(TM) 6 Update 23
Junk Mail filter update
LabelPrint
Malwarebytes' Anti-Malware
McAfee SiteAdvisor
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office Live Add-in 1.5
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Works
Mozilla Firefox (3.6.13)
MSN Toolbar
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee autoProducer 6.1
My HP Games
NetWaiting
Network Print Monitor for Windows 2000/XP/2003/Vista
New England Snow Screen Saver
Picasa 3
Power2Go
PowerDirector
QuickTime
RICOH R5C83x/84x Flash Media Controller Driver Ver.3.51.01
SBC Yahoo! DSL Home Networking Installer
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2289158)
Security Update for 2007 Microsoft Office System (KB2344875)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft Office Excel 2007 (KB2345035)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Segoe UI
Slingbox Flash Tour
SlingPlayer
Spelling Dictionaries Support For Adobe Reader 9
Spybot - Search & Destroy
The Sims� Life Stories
tropicaltango_3151927 Screen Saver
TWC Customer Controls
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Viewpoint Media Player
Visual C++ 8.0 Runtime Setup Package (x64)
Visual C++ 8.0 Runtime Setup Package (x64)
Visual Studio 2008 x64 Redistributables
Webshots Desktop
Windows 7 Upgrade Advisor
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Mail
Windows Live Movie Maker
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Yahoo! Toolbar

"Is this your Homepage and did you set it that way,
home.mywebsearch.com"

No, actually MSN.com has always been my homepage - I know how to change it, just haven't ~ is that a problem?

Please enter the Programs & Features and remove these items.

Start>ControlPanel>Programs & Features, wait for the list to show and remove these programs in Bold

AddThis Toolbar
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Update Helper
Inbox Toolbar
Java(TM) 6 Update 2
McAfee SiteAdvisor
MSN Toolbar
Viewpoint Media Player
Yahoo! Toolbar

Let me know if any do not remove.

O.K. Zep ~ all uninstalled EXCEPT McAfee SiteAdvisor which I knew it wouldn't - darn thing.
I tried many times yesterday & today but I just get a Microsoft Windows box that says:

"SiteAdvisor has stopped working
A problem caused the program to stop working correctly. Windows will close the program & notify you if a solution is available.

Close Program (X)"

Don't worry about that for now.

Next

Please disable teatimer in Spybot S&D It could interfere with fixes, here's how:

* Launch Spybot S&D, go to the Mode menu and make sure "Advanced Mode" is selected.
* On the left hand side, click on Tools, then click on the Resident Icon in the list.
* Uncheck the "Resident "TeaTimer" (Protection of overall system settings) active." box.
* Click on the "System Startup" icon in the List
* Uncheck the "TeaTimer" box and "OK" any prompts.
* If Teatimer gives you a warning that changes were made, click the "Allow Change" box when prompted.
* Exit Spybot S&D when done.

(When we are done, you can re-enable Teatimer using the same steps but this time place a check next to "Resident TeaTimer" and check the "TeaTimer" box in System Startup.

Let me know when Tea Timer is disabled.

If you have issue here, go to the programs and features again And uninstall Spybot Search & Destroy. You / we can install it back when all done.

Zep ~ Spybot S&D is uninstalled. I followed your instructions but when I got to Resident-There was nothing anywhere that said "TeaTimer". I clicked on the System Startup icon and again no reference to "TeaTimer". Then per your last line I uninstalled Spybot S&D and it shut the computer down. Had trouble getting back on again. Had the black screen with blinking (blippin) curser. Finally hit Alt/Cntrl/Del & it went to black screen with F toolbar on bottom - tapped F8 several times.....and it started up! Do I need a new computer????

You defiantly have some issue going on. Lets try and finish what we started. We are just cleaning up some stuff here. Your boot problems sound as if they go a little deeper.

Important You will need to print these instructions out, or better view them on anther computer! because you will not be able to see them.

Please close all Browser windows including this one, close all running applications.

Then

Double click the hijackthis Icon on the desktop. Do a System Scan Only wait for the scan results to display. Once displayed, place a check mark in the following entries listed below in bold. Because we removed some toolbars you may not see all entries, take your time and go through the list. Just put a check mark in the box to the left of each entry.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.mywebsearch.com/index.jhtml?ptnrS=ZRxdm429YYUS&ptb=OlVzOWJJhupJS5igcdXMzA&n=77ce5d58

R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - (0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064) - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll

R3 - URLSearchHook: (no name) - (22e03916-85c5-44b0-8dc9-1830c11238d9) - (no file)

O2 - BHO: &Yahoo! Toolbar Helper - (02478D38-C3F9-4efb-9B51-7695ECA05670) - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: NCO 2.0 IE BHO - (602ADB0E-4AFF-4217-8AA1-95DAC4DFA408) - (no file)

O2 - BHO: FCTBPos00Pos - (9EBF8AAF-0A31-4786-909A-97A0EF101743) - C:\Users\Ruth\AddThis Toolbar\Toolbar.dll

O2 - BHO: Google Toolbar Helper - (AA58ED58-01DD-4d91-8333-CF10577473F7) - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar.dll

O2 - BHO: Google Toolbar Notifier BHO - (AF69DE43-7D58-4638-B6FA-CE66B5AD205D) - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll

O2 - BHO: McAfee SiteAdvisor BHO - (B164E929-A1B6-4A06-B104-2CD0E90A88FF) - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll

O2 - BHO: MSN Toolbar Helper - (d2ce3e00-f94a-4740-988e-03dc2f38c34f) - C:\Program Files (x86)\MSN\Toolbar\3.0.0988.2\msneshellx.dll

O2 - BHO: Inbox Toolbar - (D3D233D5-9F6D-436C-B6C7-E63F77503B30) - C:\PROGRA~2\INBOXT~1\Inbox.dll

O3 - Toolbar: (no name) - (7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA) - (no file)

O3 - Toolbar: Yahoo! Toolbar - (EF99BD32-C1FB-11D2-892F-0090271D4F88) - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll

O3 - Toolbar: MSN Toolbar - (1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414) - C:\Program Files (x86)\MSN\Toolbar\3.0.0988.2\msneshellx.dll

O3 - Toolbar: Google Toolbar - (2318C2B1-4965-11d4-9B18-009027A5CD4F) - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar.dll

O3 - Toolbar: (no name) - (CCC7A320-B3CA-4199-B1A6-9F516DD69829) - (no file)

O3 - Toolbar: AddThis Toolbar - (B43176CC-4D9E-493B-A636-D9CBFE39C6DA) - C:\Users\Ruth\AddThis Toolbar\Toolbar.dll

O3 - Toolbar: &Inbox Toolbar - (D7E97865-918F-41E4-9CD0-25AB1C574CE8) - C:\PROGRA~2\INBOXT~1\Inbox.dll

O3 - Toolbar: McAfee SiteAdvisor Toolbar - (0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064) - c:\PROGRA~2\mcafee
\SITEAD~1\mcieplg.dll

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [QPService] "C:\Program Files (x86)\HP\QuickPlay\QPService.exe"

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - Startup: Webshots.lnk = C:\Program Files (x86)\Webshots\Launcher.exe

O4 - Global Startup: McAfee Security Scan Plus.lnk = ?

O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\My HP Game Console\GameConsoleService.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater
\GoogleUpdaterService.exe

O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - c:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe

O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe

Once all the check marks are in place:

Click Fix Checked

Close Hijackthis.

Reboot The computer

Next

Post a fresh hijackthis log, That is do a System scan and save a log file this will be the new log after fixes.

I'm going to try again today, Zep. Yesterday my computer clogged and I couldn't delete the item in queue (still there) I plan to unplug telephone line and connections to reboot.

Off subject, I have a large aquarium with a 15-16" Black Ghost Knifefish & he's suddenly dying which breaks my heart - I've had him for over 12 years & average life span is 10. Then I found out this morning that someone I know & respect who was in his 20's died this morning of a freak fall. Feel sad. Puts things in perspective, doesn't it?

It sure does, I too have an aquarium 55G salt water.

Take your time. All i need is the new hijackthis log after the deletions. Do not do anything else to the computer as far as removing or installing anything while we are in the middle of this.

Thanks...

Joe

Correction ~ I meant to say my printer clogged

Hi Zep ~ I managed to get my printer going again and went thru the list you sent, carefully. Hijackthis 'fixed' 18 of the items but it looks like at least an equal number were not on their list. Can you tell me what to do now??

Hi,

I need to see a new log now. So do a system scan and save a log file. Post that log. I expect a few more entries to be there that we will need to fix. Where almost done.

Thank you for responding Zep ~ You're a peach! Will do that now, and yes, we're almost there - it's actually running pretty good (& faster) now but I'm still worried about shutting completely down and having it start up correctly. I'm just putting it in 'sleep' which is working well but I'd like to be able to just 'shut down'. But I want to get rid of as much junk as possible having gone this far in unfamilar territory with your help...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:09:17 AM, on 2/13/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.19019)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\HP\QuickPlay\QPService.exe
C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

O16 - DPF: (D27CDB6E-AE6D-11CF-96B8-444553540000) (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: (E2883E8F-472F-4FB0-9522-AC9BF37916A7) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: dssrequest - (5513F07E-936B-4E52-9B00-067394E91CC5) - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: linkscanner - (F274614C-63F8-47D5-A4D1-FBDDE494F8D1) - C:\Program Files (x86)\AVG\AVG10\avgpp.dll
O18 - Protocol: sacore - (5513F07E-936B-4E52-9B00-067394E91CC5) - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: wlpg - (E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324) - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: AG Windows Service (AGWinService) - Unknown owner - C:\Program Files (x86)\AGI\common\win32\PythonService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - c:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: PC Tools Startup and Shutdown Monitor service (PCToolsSSDMonitorSvc) - PC Tools - C:\Program Files (x86)\Common Files\PC Tools\sMonitor\StartManSvc.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: QuickPlay Background Capture Service (QBCS) (QPCapSvc) - Unknown owner - C:\Program Files (x86)\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
O23 - Service: QuickPlay Task Scheduler (QTS) (QPSched) - Unknown owner - C:\Program Files (x86)\HP\QuickPlay\Kernel\TV\QPSched.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared Files\RichVideo.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files (x86)\Common Files\supportsoft\bin\ssrc.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: XAudioService - Unknown owner - C:\Windows\system32\DRIVERS\xaudio64.exe (file missing)

--
End of file - 6457 bytes

Hi,

Looks like we are missing some entries or it just posted wrong. Please re-post the log. Or do a System Scan and save a log file again and post it.

Missing some RO'S, R1'S. 08'S & 09 ENTRIES, A few 04's are missing too.

I ran it again - hope it has everything:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:46:50 PM, on 2/13/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.19019)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\HP\QuickPlay\QPService.exe
C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe
C:\PROGRA~2\Webshots\webshots.scr
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=laptop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AGSearchHook Class - "0BC6E3FA-78EF-4886-842C-5A1258C4455A> - C:\Program Files (x86)\AGI\common\agcutils.dll
F2 - REG:system.ini: UserInit=userinit.exe,
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - "02478D38-C3F9-4efb-9B51-7695ECA05670> - (no file)
O2 - BHO: HP Print Enhancer - "0347C33E-8762-4905-BF09-768834316C61> - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - "18DF081C-E8AD-4283-A596-FA578C2EBDC3> - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - "3CA2F312-6F6E-4B53-A66E-4E65E497C8C0> - C:\Program Files (x86)\AVG\AVG10\avgssie.dll
O2 - BHO: NCO 2.0 IE BHO - "602ADB0E-4AFF-4217-8AA1-95DAC4DFA408> - (no file)
O2 - BHO: Google Analytics Opt-out Browser Add-on - "75EF13CE-B59E-41ba-8A5A-A944031BD8B4> - C:\Program Files (x86)\Google\Google Analytics Opt-Out\gaoptout.dll
O2 - BHO: SSVHelper Class - "761497BB-D6F0-462C-B6EB-D4DAF1D92D43> - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - "9030D464-4C02-4ABF-8ECC-5164760863C6> - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: McAfee SiteAdvisor BHO - "B164E929-A1B6-4A06-B104-2CD0E90A88FF> - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - "DBC80044-A445-435b-BC74-9C25C1C588A9> - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: HP Smart BHO Class - "FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856> - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: (no name) - "7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA> - (no file)
O3 - Toolbar: (no name) - "CCC7A320-B3CA-4199-B1A6-9F516DD69829> - (no file)
O3 - Toolbar: McAfee SiteAdvisor Toolbar - "0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064> - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles(x86)%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files (x86)\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\YouCam" update "Software\CyberLink\YouCam\1.0"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files (x86)\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SSDMonitor] "C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: Webshots.lnk = C:\Program Files (x86)\Webshots\Launcher.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - "08B0E5C0-4FCB-11CF-AAA5-00401C608501> - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - "08B0E5C0-4FCB-11CF-AAA5-00401C608501> - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
O9 - Extra button: Send to OneNote - "2670000A-7350-4f3c-8081-5663EE0C6C49> - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - "2670000A-7350-4f3c-8081-5663EE0C6C49> - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - "92780B25-18CC-41C8-B9BE-3C9C571A8263> - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Show or hide HP Smart Web Printing - "DDE87865-83C5-48c4-8357-2F5B1AA84522> - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O13 - Gopher Prefix:
O16 - DPF: "D27CDB6E-AE6D-11CF-96B8-444553540000> (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: "E2883E8F-472F-4FB0-9522-AC9BF37916A7> - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: dssrequest - "5513F07E-936B-4E52-9B00-067394E91CC5> - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: linkscanner - "F274614C-63F8-47D5-A4D1-FBDDE494F8D1> - C:\Program Files (x86)\AVG\AVG10\avgpp.dll
O18 - Protocol: sacore - "5513F07E-936B-4E52-9B00-067394E91CC5> - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: wlpg - "E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324> - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: AG Windows Service (AGWinService) - Unknown owner - C:\Program Files (x86)\AGI\common\win32\PythonService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - c:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: PC Tools Startup and Shutdown Monitor service (PCToolsSSDMonitorSvc) - PC Tools - C:\Program Files (x86)\Common Files\PC Tools\sMonitor\StartManSvc.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: QuickPlay Background Capture Service (QBCS) (QPCapSvc) - Unknown owner - C:\Program Files (x86)\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
O23 - Service: QuickPlay Task Scheduler (QTS) (QPSched) - Unknown owner - C:\Program Files (x86)\HP\QuickPlay\Kernel\TV\QPSched.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared Files\RichVideo.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files (x86)\Common Files\supportsoft\bin\ssrc.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: XAudioService - Unknown owner - C:\Windows\system32\DRIVERS\xaudio64.exe (file missing)

--
End of file - 12673 bytes

Very good! Looking better......

I need to make a list of several more entries that we need to fix just like we did before. This time we will need to boot to safe mode. I will get the list of entries and give full instructions in next post. I need time to look it over.

Hi SAR,

Please restart the computer now, during restart keep pressing the F8 Key on the computer, until you reach the advanced boot options menu (Black screen with white leters). Use the arrow key on the keyboard to select Safe Mode..Once the safe mode is selected (Hilighted) hit enter. Let the computer boot to the Safe Mode. Once in safe mode. Open Hijackthis from the Icon on the desktop, just like we did before. Do a system scan only Place a check mark in the following entries below be sure to get them all and no others,

O2 - BHO: (no name) - "02478D38-C3F9-4efb-9B51-7695ECA05670> - (no file)
O2 - BHO: NCO 2.0 IE BHO - "602ADB0E-4AFF-4217-8AA1-95DAC4DFA408> - (no file)
O2 - BHO: McAfee SiteAdvisor BHO - "B164E929-A1B6-4A06-B104-2CD0E90A88FF> - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: (no name) - "7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA> - (no file)
O3 - Toolbar: (no name) - "CCC7A320-B3CA-4199-B1A6-9F516DD69829> - (no file)
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files (x86)\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\YouCam" update "Software\CyberLink\YouCam\1.0"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QPService] "C:\Program Files (x86)\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: Webshots.lnk = C:\Program Files (x86)\Webshots\Launcher.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - c:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe

Once all check marks are in place.

Click on Fix checked
Close Hijackthis Program.
Reboot back to normal mode.

Then

Again do a System Scan & Save a log file ,

Post that log in a reply. Before posting you can review the log yourself to see if those entries are gone, if there not boot back to safe mode and try again. If any linger don't worry just post it.

What Anti Virus was installed on this machine prior to AVG?

Hi Zep,

I had a horrible time with F8 (didn't work) & getting to 'Safe Mode' - had to check Ask.com and go to msconfig. Finally got there and did as instructed ~ then, couldn't get OUT of 'Safe Mode' back to 'Normal'. Finally succeceded and here I am. Since this is getting long ~ I'm going to run scan again & post with a new title. I'll try 'No OS Found' ~ here goes.

Did you force a Safe Mode from msconfig. Never recommend. You're lucky you got out! It's getting clear you do have possible Hare drive issues here or something.

Rather have you stay in this thread, starting a new topic not needed.

The other thing here is if the drive is possibly failing or going to better to to get data off it know before running scans.

Just about to say 'uncle' here Zep. I just got a new hard drive on this computer about 3 months ago! I wish I didn't have to give up on this computer but it seems hopeless. You've been so patient and nice to stay with me but I feel like I'm swimming in deep water & can't see the land. I don't know if it's a virus or something else(?)insideous I picked up somewhere. I know I didn't screw up THAT bad.

That's ok we made a lot of progress. I hope you may have learned something in the process and I think you have. That Operating System not found error and the other boot problems you appear to have, I don't think relates to a Malware or Virus. I'm not sure what it is. I was never addressing that issue, only getting rid of all those Tool Bars and start up programs. The only other suggestion I could make is to run a hard drive scan from the Hard drive manufactures site. Or take it in to a shop.

I'd like to thank you for following directions so well. Even with a not so good machine. I know what that's like.