Windows Vista Service Pack 2

owbist

11 years ago

Did you download SP2 as a standalone or try updating your computer from the internet?

If you do not have SP2 you can download it from the MS download centre

When you restored the computer did you take it back to the original factory defaults or use an image you had created at some point?

If it is only IE playing up you could consider another browser like Firefox, Opera, Chrome or any of the others available free

zep516

11 years ago

Also,

System Update Readiness Tool for Windows Vista (KB947821) [November 2012]

http://www.microsoft.com/en-us/download/details.aspx?id=504

Is that the tool you downloaded above?

We also need the exact error message you're getting.

Joe

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After much debate, I decided on XP because of software compatibility issues and information sharing between the new computer and the older XP. Both computers are used for work and must work together. I purchased the new computer to upgrade, down-the-line, to Vista. One problem I didn't consider was MS Office. The new machine was only sold with Office 07. The older machine has Office 03. All Word docs have to be saved at 03 docs on the new machine in order to be opened on the older machine. I guess it depends on what you use it for. I didn't have time to fool with getting Vista to work with what I need for work.

dee_can1

11 years ago

On my vista computer I have SP2 along with IE 9 (not 8), btw.

I dimly recall something similar when I restored my vista computer prior to giving it away. The updates did not all sequence at once but I just kept trying to install whatever showed up when I called for updates. It took about three weeks in total, with more stuff showing up on weekends and quiet hours. Probably most of needed SP2 is already there in dribs and drabs.

Iesha
Original Author

11 years ago

owbist yes I downloaded SP2 as a standalone and I also tried to download it from MS download center but neither worked I get the same error everytime Error 80073712

Iesha
Original Author

11 years ago

Yes zep516 that is the System Update Readiness Tool for Windows Vista that I used and the Error Message is 80073712 thanks

Iesha
Original Author

11 years ago

Yes I took the computer back to factory settings and that is when it uninstalled the newest ie and I also think this is why the trial for windows 7 won't install

zep516

11 years ago

OK. You need to focus on getting windows up date working first before anything,

The next thing to try is running System file checker,

To run the System File Checker, complete these steps:

1. Click Start, and then type cmd in the Start Search box.

2. In the results area, right-click cmd.exe, and then click Run as administrator. You will be prompted to type the password for an administrator account. Click Continue if you are the administrator or type the administrator password. Then, click Continue.

3. At the command prompt, type Sfc /scannow, and then press ENTER.

zep516

11 years ago

You need to have Service pack 1 installed first, before service pack 2, so might want to check that. Here's a link

Here is a link that might be useful: Learn-how-to-install-Windows-Vista-Service-Pack-2

corrine_mvp

11 years ago

Hi, Lesha.

If you are still having problems after following the instructions in the link zep516 provided, there are Windows Update experts at Sysnative.

Niemiro may not be around much this week but I believe Tom982 will be available. Instructions are in the link below.

Here is a link that might be useful: Windows Update Forum Posting Instructions

Windows Vista Service Pack 2

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