I am always amazed when people say they have loads of photos or music that they do not want to lose or cannot replace yet have never backed up these valuables. If your hard drive fails tomorrow you have a very real problem. You are not alone in this and I am not trying to be mean spirited but if you fail to look after you and your possessions then who will? For less than $50 you can buy a name brand DVD-RW and for under $20 you can buy 100 blank DVDs. You can buy a lesser amount of blanks of course, that is a choice you can make. The DVD will come with software you install to use it. Or if you already have blank CDs you could use those in the DVD burner. If you back some of that stuff up and remove it from this computer it may well run faster because you will have more free space on the hard drive for the swap file to work better. Does your activity light come on frequently and stay on for long periods? If so this is an indication the swap file is have a problem. Then if you really want to get carried away you can visit Big Lots where they have (or did recently in the Buffalo, NY store) CD or DVD labels and the software to create your own labels for $10 or $11. Another option would be to install this hard drive as a slave in the new computer you intend to buy. You would need to check that there are compatible data connections in the new computer. Older hard drives are IDE or ATA but the newer and faster technology is SATA.

granms, it took me quite a while to study/read through your posts. I see what you mean and I do know that there is a difference between trying to do a recovery and doing a restore. I am trying to protect myself in case the same thing happens to me as happened to you and when zep mentioned the "Vista installation disk"......well tlhat sounded like something I needed to have. I DO have the Factory recovery disk. I asked for them when I bought my computer from HP, and they were sent with the computer. I also made recovery disk myself, so I have two sets of recovery. Thanks for taking the time and effort in giving so much detail and info in your posting, I'm sure I'm not the only one who has studied it and gotten good information from it.

Let's start with a couple more questions. Where or how did you "give your account a new name"? Have you ever done a year-end? Click on File on the Toolbar. On the appearing drop down menu locate the originally named file and click on it. Did it open? If it did look across the top of the register. Does it say the new name or the original name? Again click on File and select the new name. What does it say above the register? Old name or new? I am starting to think you might have to go back and undo your rename as Quicken is not recognizing it or locating the file by that name. Just dawned on me. You reported an older version. Are you backing up n a 1.44 MB floppy disk or a CD-ROM? I'd almost bet you a beer it's a floppy. DA

If you did not have them before and they suddenly appeared I would get rid of them, the fact they both say they are in beta is yet another reason to get rid of them. I would also run malwarebytes free to see if you have any malware on your pc that may be responsible for this. Do you by any chance have Advanced System care on your pc? If so that is probably where it came from. This is not a reputable company it is by IOBIT which has been in the news for stealing the code from other companies like malwarebytes and others. Also if you have the registry cleaner I would definitely get rid of it and stay away from registry cleans period. If you feel the need to use some type of clean up utility use ATF ATF-Cleaner follow directions and it is safe. How to download and install Malwarebytes' Anti-Malware application for Windows computers