Check in the control panel under network connections for your dial up icon. Ok...done...now have shortcut...Thanks! To get back to your categories click on 'switch to category view' on the left side of the control panel. I used to be able to do that, but now there are the 34 things on a white screen, with nothing to the left of them. I have a choice of seeing them as thumbnails tiles icons list or details when I click on 'View' at the top of the control panel What now brown cow?

jean, I did that, as I said in my post, and couldn't find some of them, like blockbuster video. damcoy, when I tried to search for them, the computer couldn't find them either. The Search option didn't list desktop programs, so I wasn't sure where to look. It listed, "Pictures, music, or video", "Documents," "All files and folders," and "Computers or People." None seemed to be the one for desktop. I searched "Documents" and "Files and Folders" and came up empty.

If you have windows xp,,,you right click on your desktop,,a box will pop up and NEW is listed. Click on new and find NEW FOLDER,,,it will pop up on your desktop. Just drag your stuff into those. Good luck!

Hi Azinoh, Thank you for your advice. The amount of data is over 1TB once the video files are included. Pictures and text (word or pdf) files are much simpler - less than 10GB. I already have a new external hard drive attached to my pc. I've been copying-backing up files to there. I also have them backed up on the NAS - but I'm worried about not being able to access those if I can't figure out how to set up my synology diskstation right away. So I wanted to be sure to have access to the important files right away. I'm confident I can access the files on the new external hard drive from my new computer. I'll search the Canon site for my model. It's not that old - manufactured in the Windows 7-8 days. I actually thought it might have been too new for my XP computer to make that set up easy. Now I know I can check that out on Canon's site. In terms of putting the failing second drive in the new pc, I agree. I'm not certain it's actually failing. When this happened with another drive 2 or 3 years ago, I think it was a healthy drive. I think I was on the Tivo forums about this - and people thought the drive was fine. I don't recall why more files weren't displaying. So if this winds up being a limitation of my desktop's explorer program - or something that isn't a flaw of the drive, it might be worth keeping. But I never did risk it with that old drive, even though more knowledgeable people than me thought it was safe to use. So I probably won't use this one either. But I will try to pay more attention to what the problem is. Is Macrium Reflect something I can use on this XP computer now to copy files? would it be faster than using explorer? Thanks. Lynn.