Yes, but it's running on the machine here, O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\ccSvcHst.exe Here; O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED & here, O2 - BHO: Symantec NCO BHO - (602ADB0E-4AFF-4217-8AA1-95DAC4DFA408) - C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\coIEPlg.dll Check that second link out from bleeping computer in post above.

Here is the direct link from AVG on exactly how to upgrade your AVG. As Owbist says do not remove your current version. direct from the FAQ page on AVG "To install AVG 8.0 Free Edition over the current AVG 7.5 Free Edition please proceed as follows: * Download the latest AVG 8.0 Free Edition installation file from our website. * When you are prompted, please do not open this file directly from the Internet, but click the "Save" button and choose a location, where the installation file should be stored (we recommend saving the file to the Desktop). * Reboot your computer. * Close all running applications, locate the downloaded AVG 8.0 Free Edition installation file (it has a four color square icon and its name starts with AVG_...) and launch the installation. * Follow the installation wizard to install the new AVG 8.0 Free Edition(previous version of AVG will be automatically removed during the installation process). * If a restart is required after the initial configuration, please reboot your computer to finish the installation" Here is a link that might be useful: AVG directions on how to upgrade to AVG8

I wanted to thank "Nellave" for the post on the Windows XP security update issue! After a week of pulling my hair out from the lack of response from Singer-USA, coupled with the inability to find any "real" information on the CE-100/Autopunch problem I was having, the information was a GODSEND! I just wanted to post an update to the information I found, for those as equally frustrated as I was. I did some research on the XP security update "KB917422" that Nellave mentioned, and found that Microsoft acknowledged that certain programs requiring the use of the "CDCOPS.DLL" driver were affected. It appears that the security update was originally meant to provide protection for the datalink (USB) connection between the comnputer and, in this case, the CE-100/200. This way, no harmful code could be tranfered to/from each other. Microsoft has issued a Hotfix for this issue, which will let users fix the problems with drivers affected by the original security update, without having to delete anything. I've enclosed the link below. If the link doesn't work, go to Microsoft.com, Knowledge Base (left menu), select "Windows XP" (Not with SP2), and type KB924867. Select the first knowlegebase article that appears and scroll down to select the "Windows XP" package download. (Make sure the article is talking about the problem I've described above, before downloading anything!) Before downloading the fix, my suggestion would be to delete the basic Futura (and all add-on software) through the Control Panel "Add/Remove Programs" utility first. Then, go to the location (Drive "C" was the installation default for me) where the Futura folder is installed and drag it to your Recycle folder to delete it. If you have the ability to clean your registry, I would run the program and delete anything related to the Futura software, but it's not really that important. Restart the computer, download the Hotfix, follow the instructions for intalling it in the appropriate system location and restart the computer again. Install the basic Futura software package, restart the computer and check to make sure that the newly installed software is functional. Close the main application and install Autopunch or other add-on package(s). Make sure to restart after all installations are complete. I found that, depending on how fast your system is, it may take a few seconds longer than normal for the Futura software to open, but it will, and your Autopunch or other add-ons should appear in the "Create" menu. Good luck and God Bless this forum! Here is a link that might be useful: Microsoft Hotfix KB924867

kudzu, you might be surprised about performance changes that have been made. I'm a longtime satisfied Norton user but I know there are several other equally capable choices. Norton does its scans and other work when the PC is idle, and stops when someone starts to use it, so there's no effect on performance at all. The few times I've manually triggered a scan, it had a light touch and didn't overwhelm or interrupt normal use in any way. I'm sure this performance/activity approach is also used by other programs. Brushworks is right, several of these programs have proprietary removal tools that are very comprehensive.