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Canon printer and scanner

10 years ago

I bought a Canon printer and scanner last year. It is a PIXMA. I just bought new printer ink and so far have not been able to put the new ones in. When I open up the place where the ink goes and turn the printer on, the old ink cartredges come out from where they are suppose to but go back in very quickly. So far I have not been able to put the new cartredges in. This is a new problem as I have not had any trouble before. I use my printer a lot and this is very anoying. Please help me.......Grace

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Comments (4)

PKponder TX Z7B
10 years ago
I just watched a Youtube on the MX340 and see what you mean, it scoots to the side. The video showed that it does move back to the accessible position after a minute.

Here is a link that might be useful: Change ink in MX340
mystic_2008
Original Author
10 years ago
Thank you for your great suggestion. I got into the file and was looking at it, then I decided to try once again myself. Much to my amazement it worked, I got both ink cartridges in and working. Grace
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mystic_2008
Original Author
10 years ago
Thank you for your suggestion. I got into the site and was reading, then decided that I would try once again. To my amazement it worked and I was able to put two new ink cartlidges into my printer. So thank you........Grace
chas045
10 years ago
I have had canon pixma printers for many years and they more or less all do that double move. I don't know why it sometimes takes longer to reset to the load position.

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