Dee, There are Windows XP compatible drivers at the Visoneer Europe link below. Have you tried to run the Pagis Pro 3 in compatability mode? Just curious. HTH. Terry Here is a link that might be useful: 2400u support page

Hi berk, I found this under the help section in Kodak easy share. I will print it out here. Hope this helps. Resolve Problems Transferring Pictures If you are having problems transferring pictures from your camera, dock, printer, or card reader, try the suggestions below. § All devices. Make sure all batteries are fresh. Make sure all cables are securely connected. § Camera. If an error message indicates that no pictures are on the camera, make sure it is turned on. § Camera dock or printer dock. Remove the camera from the dock, then securely replace it. Press the dock Transfer button. § Photo printer. If printing starts but doesn't complete, press the Transfer button on the printer. § Card reader. Use only one slot at a time in a multiple-slot card reader § EasyShare software. Make sure the Kodak icon is in the lower-right corner of the desktop. If not, choose Start ® Programs or All Programs ® Kodak ® Kodak EasyShare ® Kodak EasyShare software. If EasyShare software doesn't open and display the transferred pictures, do the following: 1. Right-click the Kodak icon in the lower-right corner of the desktop. 2. Select Open and click the Add Pictures icon. 3. Select your device from the Select a location list. If the problem persists, visit www.kodak.com/go/easysharesupport. Hope you are able to resolve your problem. I went to help, then chose transfer pictures. then went to the bottom of that page and chose Resolve problems transfering pictures. That is how I found the information above. thirdfrt!!!

It's possible that the file is too large for your machine. You might try the same process but save a file that is small enough to have plenty of room in your largest hoop and see if the machine recognozes the design.

Well, it's much past April 15 and no answer, so maybe it's time for this one to scroll off ... I have no experience w/TaxAct, but H&R Block's TaxCut is the same whether you buy a CD or download it.