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ralmoy

Mercury Mountaineer electrical issue

ralmoy
14 years ago

Hi all hope someone can help...my 2002 mercury moutaineer. All of a sudden on friday. The following stopped working...The instrumentement cluster is dead..The Windows all don't go down nor up, The sunroof is dead also and the Radio is dead...The headlights work but only when i turn them on by hand the automatic is not working. also seems all interior lights don't work. I checked all fuses in the passenger compartment fuse box next to the steering column under the dash...all fuses are OK...someone from a parts store said it could be a main fuse in the engine compartment...I checked all the fuse in the engine fuse box all seem fine...someoone suggested it is a relay or a module...the only thing i cound narrow down was what is called a PTEC relay...but can't tell if it bad because its a black box that fits into slots like a fuse in the fuse box in the engine...any ideas...Thank you!

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