Return to the Cars Forum | Post a Follow-Up

 o
Nissan Consumer Affairs Problems (Long)

Posted by cheerful1 (My Page) on
Mon, Sep 25, 06 at 8:05

When we went to trade in our Nissan Maxima, we discovered the title incorrectly had Nissan Acceptance Corporation (NMAC) as lienholder (our lien release letter was from the bank we made payments to). It took days of phone calls to NMAC to issue a letter stating they did not have an interest in the vehicle. In the meantime, we sent a letter of complaint to Nissan Consumer Affairs stating the above. Their response was "we can't complete any request without an account number"! Of course, there's no account number since there was no lien to begin with! We are disgusted enough to bring this to another level, but are not sure who to send a letter to.


Follow-Up Postings:

 o
RE: Nissan Consumer Affairs Problems (Long)

Timing is everything. Your problem is old history, so no one wants to get involved. Had you noticed the error when the car was new, and witheld a loan payment until the matter was resolved, you would have received immediate attention. Surely someone at your bank must have noticed the discrepancy, but that person apparently did nothing to resolve it.


 o
RE: Nissan Consumer Affairs Problems (Long)

What are you trying to do? Just vent? Obviously somebody at the DEALERSHIP made a mistake and put the wrong leinholder on the title. So where does Corporate come into play?
What do you want them to do about it now?
THe DEALER did it, not corporate.


 o Post a Follow-Up

Please Note: Only registered members are able to post messages to this forum.

    If you are a member, please log in.

    If you aren't yet a member, join now!


Return to the Cars Forum

Information about Posting

  • You must be logged in to post a message. Once you are logged in, a posting window will appear at the bottom of the messages. If you are not a member, please register for an account.
  • Please review our Rules of Play before posting.
  • Posting is a two-step process. Once you have composed your message, you will be taken to the preview page. You will then have a chance to review your post, make changes and upload photos.
  • After posting your message, you may need to refresh the forum page in order to see it.
  • Before posting copyrighted material, please read about Copyright and Fair Use.
  • We have a strict no-advertising policy!
  • If you would like to practice posting or uploading photos, please visit our Test forum.
  • If you need assistance, please Contact Us and we will be happy to help.


Learn more about in-text links on this page here