There are a lot of incorrect statements and claims about the Royalorchidclub made in this thread. A one sided story is never a good source of information to make good judgments on. Here are some facts: Royalorchidclub is an American corporation run by American people with farms located in South East Asia. The company had growing Facilities in Florida but suffered damages in Hurricane Katrina and could not recover. Now the company only maintains a packing house to transship its plants from place to place including retail consumers in the US market. The website has the story for those who are interested. I am not saying we are perfect, and I am sure we have upset customers from time to time. I find that some people have a different expectation than we are prepared to fulfill and there is nothing we can do about it. But if you are fair to us we will be fair to you. We have great Customer Service headed by Miriam, my wonderful wife. If you are not happy about something and if we are in the wrong you can bet it will be fixed. No, we cant control the USPS or how they handle packages, but we are probably the biggest complainers in Florida and have made great progress in working with the USPS to improve package deliveries. That being said, if you send us instructions to ship your plants into a winter storm and the package is delivered to a porch or mail box and/or is left outside over night, how can you expect us to be responsible for that and send you replacements for free? Make sure you have your plants always shipped to a safe location that is not exposed to extreme weather conditions. If we ship the wrong item to you we replace it easily. This does not happen very often. If your plant arrives damaged and you send us digital photos we replace it free of charge. If you can't figure out how to grow it properly and it dies we will not replace it or refund you. OK, on Spikes or Bids, 90% of them will survive and product flowers for you. These plants are normally flowering or blooming sized plants (aka BS or FS). Spikes and Buds are fragile and can easily blast or abort. That is not a reflection on plant quality and it is not something anyone can guarantee any more than the weather. Normally if a bud or spike aborts, the plant will spike or bud again within a few months time depending on the variety. Offspring Hybrid plants from the same parentage do not have the same flowers all the time. They can vary greatly between colors and sometimes shapes. Clone plants (meristem or mericlone) will be 99.7% alike. You can expect these plants to produce the same flowers. On plant sizes, we have several. Flowering, Blooming, Near Blooming, Medium, Small (Plant-S), Compots and Flasks. There is a detailed plant size chart available on all our websites and online sales channels available. No we do not sell blooming sized plants for $4.00, those are small sized plants and you should pay attention to the plant size details in the plant information provided prior to purchase. If you order a small plant we will ship a small plant. Yes, we do have several eBay id's. We have had them for many years and it is not secrete or conspiracy. One id is the account for RoyalOrchidClub on eBay and we sell bare root plants. the other we sell potted orchid plants from time to time which are shipped from a different location. No we do not have retail outlets in the US, but will be opening facilities in Florida and Hawaii in the summer of 2010. We hope to expand as the economy allows in the next few years to most of the major cities in the US. If you want to buy bare root plants you need to make sure you are prepared to care and manage them when they arrive. Beginners should take the time to read the information provided by the grower before you purchase to insure you can properly take care of the plants when they arrive. Most of the plants we sell are hearty and easy to take care of as long as you do it properly. Intermediate and advanced orchid lovers will know what and how to take care of the plants and have finely tuned growing space to handle plants and are rewarded with low cost plants and beautiful flowers. This is a business that I love and it is something I do because it brings pleasure to people. I hope that you enjoy your orchid experience both with our company and other great growers. Each grower is unique with different focus and inventory. Find what you like and enjoy!

Don't get me wrong... I like the idea that amaryllis bulbs are being made available for spring planting in our northern gardens... but I do wish the companies that package these bulbs would make it a lot more clear on the packaging that these are tender bulbs requiring digging in the fall before frost hits! The general public only see these bulbs at Christmastime, and they might not be aware that the garden amaryllis are the same things... without explicit warnings on the packaging, I think the general public will be disappointed that their garden amaryllis didn't make it through the winter, and the retail business of selling garden amaryllis will be short-lived. It's a shame, really... with the proper instructions in large lettering on the back of the packages, garden amaryllis could enjoy the same popularity that cannas or glads or dahlias enjoy... I'd certainly be willing to dig and store a few bulbs to enjoy these beauties in my garden! I didn't check the sizes of the bulbs in the package I looked at... but just by the amount the label said the box contained, I'd say they were rather small. If they were Sonatinis, then most were probably large enough to flower this season. I may go back and get a package... and treat them like my canna tubers... lifting them for winter storage! You're so lucky, Elizabeth, to be able to plant them in your garden and leave them to grow and bloom... and you're very lucky to have had a color choice! The ones I saw were all the same... looking very much like small Minerva-style flowers.

My suggestion for you is not to Open the book at all, not even the packing it comes in. Write in big bold letters, RETURN TO SENDER! I'd also call or write and ask them to stop sending you the books..I found out the hard way about weight watcher books that come from Oxmoor House and are twice the price they are in the book stores. I only buy online from Amazon.com..They beat everybody's prices that I have discovered so far. Delivery is fast too.

After many years of observing GEM's extreamly poor service for Sam's Club member, the bank has hit a new low by redefining the meaning of a simple word in the English language. If I lost my credit card and it was replaced with a new one (new acciount number)I could understand the reason for reporting that fact to credit bureaus. When the primary account holder of my Sam's card passed away, Sams changed my standing from secondary (user) to primary, with a new account number and membership ID card. After reporting that I lost my credit card to the credit bureaus, GEMB refuses to correct the delibert insertion of false information to my credit file. The GEMB supervisor stated that I "LOST" my old credit card NUMBER when Sam's Club changed it to a new one. I never lost my existing card, nor was it ever stolen. GEMB's is violating the Fair Credit Reportring Act, and as usualy blames it on Sam's Club. It seems that Sam's club would have had to alow me to keep my old account number when changing my status from secondary to primary in order to keep GEMB from flagging my reports with untrue information. No wonder GEMB is at the center of so much fraud. The company simply has no ethics of its own. It does not help resolve fraud issues that people do have, while the bank insists on creating eronious credit information where there is no lost or stolen credit card involved. Someone asked what GEMB stood for. The name aboviously is derived from the parent company's corporate policy. GE (General Electric) Means ..... Whenever contemplating the purchase of any product made by GE, I think of the routine customer abuse it provides through GEMB and then buy any product but GE. It is a shame that Sam's club refuses to sever its relationship with such an arrogant, irresponsible, incompetent financial institution. It probly has something to do with the amount of money that Sam's makes selling GE products.