| I was looking at these grills as well and finally picked one up last night. All over the inside the boxes are tapes up with tape from "SureHeat". After doing more research online, it turns out that SureHeat makes several grills and sells them under different names, names they hope people will recognize and help sell them. They aren't necessarily bad, but it is a little low of a tactic I think. Anyhow, about.com has a couple of their grills reviewed from a year or two back and they scored rather well, the only caveat was the price on some of them. However, since this grill (the X2000) is $299 it's quite a bit lower than the others in the range. Costco apparently also sells these grills under a different name, and typically for $399. The sureheat website has been down all day, but I'm sure they will have a similar grill listed with a different name on their website. As far as the Cascade X2000 goes, here's my info so far: First off, get some help with the box as it's pretty damn heavy. Second, take the time to carefully open everything so you don't damage anything, and set it all out on a counter or somewhere. I put it together in a couple hours by myself, the most difficult part being the placement of the top half onto the bottom half, it being quite heavy and bulky I was still able to do it myself, though if you have help I do suggest it. Right away I noticed I was missing a large bolt, it was part of page 1 of the instruction page. Connecting the back panel to the base of the unit. After going on further I found that the back panel doesn't hold the bulk of the weight so I went on without it. I'll contact SureHeat and have them send me another. The instructions are kind of odd and not written that well. Parts of the manual weren't as clear as they could be, but I was able to figure it out with some common sense and guesswork. I haven't fired it up yet so I can't give my opinion on it, but for a sub $300 grill I don't think you can go wrong. I got mine for about $240 after an employee discount so it was a killed deal for me. Here's hoping the SureHeat website comes back online soon to compare grills as there is ZERO information out there for Cascade Grills. Hope this info helped and answered some questions! I'll check this thread for the next couple days if you have any more I'll try my best to answer. | 
