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Costco Virco Grill 'The Classic' Part 2

Posted by spambdamn_rich (My Page) on
Sun, Jun 23, 02 at 15:16

The first thread on this great Costco Virco Stainless BBQ grill, "The Classic", is about to hit 100 messages, so here's a continuation thread. And here is the original thread (which will eventually disappear).

Here is a link that might be useful: Costco Virco Grill Part 1


Follow-Up Postings:

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RE: Costco Virco Grill 'The Classic' Part 2

I found that the thumbscrew on the rotisserie spit hit the warming shelf support, so I got out my trusty Dremel tool and beveled and rounded the edge of the support. Here's a photo. The warming shelf still has plenty of support; it just looks like they made the supports a little too long.

Here is a link that might be useful: Beveled Shelf Support


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RE: Costco Virco Grill 'The Classic' Part 2

Clearly a manufacturing defect. I had no such problems with my Member's Mark.


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RE: Costco Virco Grill 'The Classic' Part 2

I called Virco and they were appreciative of my information about the interference between the left shelf support and the rotisserie spit thumbscrew. They also agreed to send me a new right door to replace the slightly dented one on my unit, as well as a replacement ignitor cable for the frayed cable between the ignitor button and the rear burner.

I spun a 4.5 lb chicken on the spit yesterday, got great results. Best of all, no smoke in my eyes or in the house this time. I used Pappy's Choice seasoning, which is mostly paprika but has some extra kick from chili, fines herbes, and I even detect some star anise in it. I removed the grills and put a large aluminum baking pan under the chicken, resting on the burner flame tamers. It did a great job of catching all the grease and drippings. I'm also planning on sending Virco a check for the natural gas conversion kit, which I will store for future use if I ever need it.

I was at the Santa Clara Costco at lunch time. No sign of the Virco there. Just the "Big Easy". My local store in San Leandro sold out their supply of four within a few days last week.


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RE: Costco Virco Grill 'The Classic' Part 2

Is members mark a real grill? Only if lpsage isn't using
one! Clearly both grills are great. Matter of choice.


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RE: Virco Grill

virco!


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RE: Costco Virco Grill 'The Classic' Part 2

just unboxed my virco!!!!
2 questions: - the larger brass burner ring on the side burner has a very fine saw cut nearly through the burner ring. The toll free # says it is present on all the units. True? Do you all notice the same saw cut? what is the purpose?

Also, the black control knobs seem very loose on such a solid grill. I pulled the knobs off and spread the stems. Now the knobs are tight to the stems, but the stems themselves giggle quite a bit... lots of play in the valve stems, esp the rear burner stem. No adjustment visible to tighten the stems. Do you guys also notice the same thing?

BTW, my other grill is a TEC, and this Virco is built even better!! now if it only gets as hot to really sear!!


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RE: Costco Virco Grill 'The Classic' Part 2

No issues here on the knob thing that you mentioned.


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RE: Costco Virco Grill 'The Classic' Part 2

The cut in the brass ring is on mine. It looks like it's there to accomodate thermal expansion, and prevents more serious cracking or deformation.

There is some play in the controls but it's not bad, IMHO. The knobs to the side burner and rotisserie have horizontally split shafts, and these seem looser thanthe verically split shafts of the other burners. I spread mine a bit and they are tighter, but I don't think they need to be real tight anyway. I prefer knobs that aren't frozen on and I can remove for later servicing of the valves.


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RE: Costco Virco Grill 'The Classic' Part 2

One knob on my Virco was also loose and I had to spread the shafts with a butter knife. My grill reached 550 in less than 5 minutes. I lowered the controls to low and opened the lid. The heat was so intense that it scorched the hair on head. This is one serious grill.


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RE: Costco Virco Grill 'The Classic' Part 2

Zbull: Was that 550 on the hood thermometer? I've just used mine a couple of times now and can't get it past about 450-475. Opened the venturis all the way (I think) and still can't hit 500 (after 25 min.). Still also getting blue flame when first lit, then lots of yellow after 10 minutes or so. Bluer = hotter. Wondering if I have a regulator problem. Food and performance have been great, other than that, but we've just cooked burgers and fish so far so high heat hasn't been necessary.

Any suggestions from anyone? Thanks!


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RE: Costco Virco Grill 'The Classic' Part 2

Mine goes over 550 as per the hood thermometer.


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RE: Costco Virco Grill 'The Classic' Part 2

Why do you need temps higher than 475 anyway? That's hot enough to sear the outside of anything, and really the heat should be lowered within 10 minutes to complete the cooking. 300-325 is best for meats anyway. High heat toughens meat.

Also, get a good glass oven thermometer and put it on the warming shelf, to double-check and calibrate the built in Virco thermometer. The Virco one is a metal spring type and it won't be as accurate as a fluid filled glass one, and the spring type can go out of adjustment with time. Electronic thermometers with sensors at the end of heat resistant wires are handy also, and pretty accurate, but I'd still check them from time to time with a good glass thermometer.


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RE: Costco Virco Grill 'The Classic' Part 2

The reading was from the hood thermometer after only several minutes. I have not had a chance to check it again but the weekend is coming and I will have time to relax and cook on the grill.


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RE: Costco Virco Grill 'The Classic' Part 2

Nice to see the grill availible online for every one.


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RE: Costco Virco Grill 'The Classic' Part 2

I called virco customer service to buy a spare set of burners (don't wish to wonder if they will be available in 10 years) and was told they handle warranty claims ONLY. they said if the burner is bad, they would happily ship a replacement upon receipt of the defective one. Said they do Not have spare burners available. Any ideas how to get spare burners now? other contact numbers? Thanks


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RE: Costco Virco Grill 'The Classic' Part 2

I did a hood thermometer calibration today and on my Virco grill at least, the hood thermometer is _very_ inaccurate. For example, after 20 minutes with all three main burners full on, the hood thermometer rose to about 450F but rose no further. I put a glass oven thermometer on the warming rack and it registered about 575R, and rising. That's a 125F difference.

I may ask Virco for a replacement hood thermometer but meanwhile I'll be double checking with a good oven thermometer. Also, most of my roasting will be done using the rotisserie, for which I don't really need to use the hood thermometer anyway.


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RE: Costco Virco Grill 'The Classic' Part 2

I understand that this grill is on casters, but is it easy to move about?

We don't leave our grill out at night, but rather roll it back into the garage after use.

Sue


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RE: Costco Virco Grill 'The Classic' Part 2

This is a great grill, but not selling you any replacement parts is real scary. I hope you guys don't get stuck with $800 stainless steel boat anchors in a few years when one part goes bad. I often wonder if parts will be available from these less known grill makers. I have been burned by this phenomenon with other products and it is no fun. Now I will only buy from companies that I have confidence in them being around and having parts for the lifetime of the product. I wonder about Virco. Only time will tell...


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RE: Costco Virco Grill 'The Classic' Part 2

Sue,

The Virco is on very thick high quality casters. They are fine for paved surfaces but probably would not work well on dirt or grass.

Barel,

I suspect the limitation on parts is due to the heavy demand for this grill during its first few months of introduction. Hopefully in time Virco will release its tight grip on parts and make them available for sale. After all, parts sales vs. warranty replacements would be another profit source.


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RE: Costco Virco Grill 'The Classic' Part 2

bbarel - It doesn't make sense. Do you think they misunderstood you? If you offered to buy the burners, why would they not sell them to you. Maybe call again in hopes you get a different person? Might work - you never know.


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RE: Costco Virco Grill 'The Classic' Part 2

Meagain,

I was told the same thing when I tried to get some spares "just in case".

At least they are serious about honoring their warranty!


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RE: Costco Virco Grill 'The Classic' Part 2

The hood of my grill discolors after several uses. It gets a light brown tint on the outside. It has to be cleaned and polished to return to its normal color. I have only heard of one other complaint about this. Does anybody else have the same problem?


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RE: Costco Virco Grill 'The Classic' Part 2

May I ask:
1--When you assemble the Virco classic there is a warming tray--it has one side curved. Does the curved part got up or down, does it go next to the inside wall or out facing the chef?

2--I was planning to use ceramic or other flavored brickettes, but it says do no use any kind, nor any type. has anyone tried the bricketts? Any suggestions?

3--Do I understand if under warranty you ask for a part they ask you first to send back the old one? how about if a part is missing?


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RE: Costco Virco Grill 'The Classic' Part 2

1 - Warming rack. I don't know about anyone else, I suppose it is a personal preference, but I have mine curve side up towards chef. This keeps stuff on the rack from rolling off, ie corn-on-the-cob etc..

2 - I beleive the reasons for not using briquettes are many. You don't need them for heat. You can't place them evenly everywhere because the ss plates are uneven, so the result would be uneven heat. The plates are angled by design to deflect heat to the areas of the grates between the burners, so covering them would defeat this. Why would you want them?

3 - I am sure if a part is missing, you can go back to Costco and they will give it too you from another grill. If they are out of grills, I am sure that Virco would send you one. What part are you missing?


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RE: Costco Virco Grill 'The Classic' Part 2

It may be that Virco does not make the stainless steel burners, as this is a pretty common part probably shared by many models/manufacturers? They look identical to those in other grills (see allgrills.com) so would there be a match with another distribution channel?

I guess you could ask Virco who makes the burner, and your concerns of replacement in 20+ years if it came up, but maybe that is top secret? Otherwise you could remove on and go to a BBQ shop and look for a match. All the other parts except cabinetry are pretty generic.

PS. I know this is antedotal, but our friends have a built in with SS burners that was installed 12 years ago. Those burners still work fine.


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RE: Costco Virco Grill 'The Classic' Part 2

And if the burners ever go, and you can not get replacement parts just return the entire grill to Costco and buy a new one. Why worry about it now?


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RE: Costco Virco Grill 'The Classic' Part 2

Geez, I may be able to pick one up on Monday, but I have no way to get it out of the store, nevermind pick it up and hoist into a truck. Come to think of it, I don't know anyone with a pickup.

Any suggestions (I am NOT paying $224. for delivery as quoted on their website). My local store said 'first come, first serve' and 'cash and carry'. They won't even hold it in the back so I can arrange for pickup.

Sue


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RE: Costco Virco Grill 'The Classic' Part 2

Go to home depot and rent their truck for $75


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RE: Costco Virco Grill 'The Classic' Part 2

U-haul for less


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RE: Costco Virco Grill 'The Classic' Part 2

Thing is, there's no guarantee that the grill will be there and they won't hold it after I pay for it. Quite the quandry.

My Dad has a Grand Cherokee that I asked him to measure, but I recall someone saying it doesn't fit in the Jeep or even in an Explorer (which a 6' 7" friend of mine drives).

Sue


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RE: Costco Virco Grill 'The Classic' Part 2

If your Cherokee or Exporer can fit 48" between the wheel wells, then it should fit. If not, then you may have a problem.


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RE: Costco Virco Grill 'The Classic' Part 2

OR!!! You can uncrate it at Costco. The Store Manager told me people do this. If you have soft blanets/padding - it should be fine on its back.


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RE: Costco Virco Grill 'The Classic' Part 2

Dad's friend has an Avalanch (I think that's what it is) which he said will have no problem accomodating the grill. Just hope I don't have to fight over the last one. I'm just not made for that. Wish me luck!

Sue


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RE: Costco Virco Grill 'The Classic' Part 2

Actually I was in the same boat as cookingrvc and it was the end of the month so you couldn't rent a truck from UHaul or anyone. I went across the street to Home Depot and rented their flatbed pickup for $19.95 for 75 minutes. Unlimited mileage. The truck even had a set of ramps that allowed us to slide the carton on and off with minimal effort.


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RE: Costco Virco Grill 'The Classic' Part 2

Sounds like Costco has different 'hold' policies at different locations. They held our Virco grill until we returned at the end of the day with a trailer. And when we inquired about another patio product, the manager called a Costco near our summer home and we had the product held for over a week until we picked it up. When we inquired about the parts issue, we were told that we could return it for a full refund if the product ever fails, no time limit. Just save your receipts. We returned a defective television that was several years old, no fuss, no muss.


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RE: Costco Virco Grill 'The Classic' Part 2

I got my Virco into my explorer. I took off the wooden palate, but left it in the box. It was a tight fit, but it fit.


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RE: Costco Virco Grill 'The Classic' Part 2

Why would anyone care if Costco had these grills in stock or not if they alread owned one?

I am confused as to why people who already own one of these grills badger the managers and help a their Costco to see when they will getting more grills in, which Costcos have what quantities etc...
Who the hell cares if you already own one.
You must have a really shallow life if you have to track gas grills every day.

I have looked at both the Member's Mark and the Virco.
Tough call. I am going to buy one of each at this point. One will be built in, the other free to move about my patio and pool/spa area. Correct me if I'm wrong though, most of you post on this forum are blue collar? Or???

Eldridge


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RE: Costco Virco Grill 'The Classic' Part 2

Eldrige,

Maybe people are tracking the grill availability because people without them are asking about it, and we are just trying to be helpful. There have also been claims that Virco is discontinued, so we are also looking into that claim (it looks like it is groundless).

Good luck with your grills.


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RE: Costco Virco Grill 'The Classic' Part 2

I just bought one on Saturday, so I decided to try it on Sunday and within the first 10 minutes that I had the grill on HIGH, the temperature gauge(the one on the hood) shattered. The glass or plastic cover broke into pieces. Also, is it normal for the grill (grid) that is stainless steel to turn very dark after the first use?


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RE: Costco Virco Grill 'The Classic' Part 2

Sounds like your grill might need adjusting. Excessive darkness after only one use might indicate a great deal of soot, which could be the result of not enough air. Did you adjust the venturis? You might need to crank them all the way open. The guage sounds obviously defective though. I am sure that Virco will send you one out immediately.


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RE: Costco Virco Grill 'The Classic' Part 2

Thanks for the reply. How do I adjust the venturis? What is the venturis? As far as the gauge, I already called them and they just took my name and number and said that they would get back to me later.


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RE: Costco Virco Grill 'The Classic' Part 2

ATTN: safety issue!!!!!

There has been a thread here about adjusting the 3 phillips screws to get a bleu flame. I was under the grill this weekend, and I believe the original poster was in grave error!!!! The screws are factory tight to properly secure the valves to the main fuel feed line. Loosening the screws will add oxygen to the mix, but it does not appear to be a venturi-type adjustment!!! Instead, you have loosened the connection to the point where there is a gap between the valve and the fuel feed line, and air is being drawn into the mix solely because the valve is not sealed against the fuel line----gas can leak from the loose connection!!!! Try looking for a true venturi adjustment, most likely located along the burner somewhere, not at the point of gas entering the valve!!!! Your comments appreciated


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RE: Costco Virco Grill 'The Classic' Part 2

Atdruc (And anyone else that doesn't know),
You are concerned with the wrong screws. You are speaking of the screws that are directly under the front edge of the control panel and are more of a "bolt" type head. Yes, it would indeed be dangerous to mess with these as they hold the valve sealed against the manifold which carries the gas into the valve.
The screws which should be adjusted are only visible AFTER removing the drip tray and looking up to the burners from inside the lower compartment doors. The only purpose THESE screws have is to hold the adjustable collar in one position, controlling the amount of air flow mixing with the gas. They ARE clearly venturi adjustments, because they are about 50% open from the factory. As long as you are loosening the correct screws, sliding the collar around the end of the burner tube to increase or decrease the amount of airflow, then tightening them back up, the only problem you could have is either overtightening these screws (stripping them), or misadjusting the airflow which can only result in either too much air (hard to stay lit) or excessive soot and orange flames (not enough air).
Other than that you have nothing to worry about!!
Please atdruc don't scare people about something you are not completely sure of or inacurate about!!
All the threads that I have read about this describe how to perform this adjustment clearly and I really don't know how you could mistake one for the other. Remove your drip pan and you will clearly see what I am talking about.


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RE: Costco Virco Grill 'The Classic' Part 2

bsbqq

Thanks for the tip on the venturi adjustments. I tried to remove the yellow tips by increasing the air opening, but even in the max opening position, there's still some yellow/orange tips. Any other suggestions?

Also, one of the burners won't lit automatically, any suggestions?

thanks a lot


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RE: Costco Virco Grill 'The Classic' Part 2

A little yellow is ok, you just don't want any soot build up. I had the same results. I also had to adjust the ignitors slightly. All you have to do is bend the probe on the ignitor in question a bit more towards the burner. The gap is too wide and won't create a spark. That should take care of it.


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RE: Costco Virco Grill 'The Classic' Part 2

I got about 1/3 yellow, so I gave them a call and they say I probably needed 'smaller' orifices' and they volunteer to send me something, not sure what.

I will also receive a new regulator due to the hissing sound some people have described. Overall, seems like excellent customer service so far.


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RE: Costco Virco Grill 'The Classic' Part 2

I swapped the original 130(20,000 BTU) orifices on the main burners for the smaller 115(15,000 BTU) orifices supplied by Virco due to very yellow flame with wide open venturis here in Denver. The flame is very nice(all blue) on both high and low settings. I checked the temp with a probe type thermometer (the hood unit is questionable) through the rotis. opening and was hitting 550 after 15mins. with 2 burners on. I did notice that the flame did get a little more yellow the longer the grill was on-not near as bad as before.


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RE: Costco Virco Grill 'The Classic' Part 2

I bought a Virco on Wednesday morning at the Pompano Beach, FL Costco. They got eight in overnight. Only had two on the floor by 10:30am. I saw one going out the door as I was getting mine. I would assume that they had several stored in a different location.

I cooked strip steaks for 23 people on Wednesday evening. It was the first time I cooked on a gas grill. Fortunately, some of my guests were gas grill veterans and walked me through the differences grilling with gas instead of charcoal. All the steaks turned out great.

The thermometer glass shattered while I was cooking. It had started to rain lightly at one point, I assume this is what caused the glass to shatter. I will be calling Virco for a replacement, but it is no big loss since hood thermometers are notoriously inaccurate.

I bought a Virco because of this forum. I was looking at the Member's Mark grill. Because I live in humid (!!) S. Florida, I preferred an all stainless steel unit. Thanks for all the input which made purchasing the Virco a reasonable alternative to the $1,500 Sam's stainless steel unit. The Sam's unit certainly has a few more bells and whistles, but I also like the cash I saved at this juncture.

I was concerned about the reliability of this relatively new and untested model, but the comments about Costco's liberal return policy helped alleviate that concern.

Thanks for all the comments.


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RE: Costco Virco Grill 'The Classic' Part 2

1--On the roller or caster on the bottom is there a feature or lever which stops or makes the Classic stand on that spot?

2--When you request a replacement part does Virco require always the old damaged part returned? How about if the part was missing? In our case the electric motor for the roti daw not in the box.


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RE: Costco Virco Grill 'The Classic' Part 2

The two wheels on the end where the pull handle is attached, these are the ones that have locking levers. There is an instructional label low on the cabinet as well. I've found it's a bit difficult to see and manipulate the levers, though, but they are there!

On the replacement issue, the best thing is to call Virco and explain to them your problem. They will advise you of the next step to take (usually to send them a copy of your receipt with a letter explaining what the replacement is needed for).


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RE: Costco Virco Grill 'The Classic' Part 2

Is there an email address for Virco customer service/ warranty?


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RE: Costco Virco Grill 'The Classic' Part 2


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RE: Costco Virco Grill 'The Classic' Part 2

I am new to this forum and I must say that the bantering between some of the readers is quite hysterical. Do I dare follow such wit? Well, here goes.

From what I have read, I feel comfortable with my decision to purchase a Virco. I am a firefighter and we use our current unit endlessly at the station. Our two year old one is falling apart. Its time to upgrade to something that will last.

After reading the previous threads, it seems that I need to be almost as lucky as winning the lottery in order to find a unit in stock (CA, Bay Area).

I must ask, why hasent anyone suggested purchasing a unit 'on line'? I would appreciate any input from anyone who has gone through this mail order process and if they recommend it.

Thanks


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RE: Costco Virco Grill 'The Classic' Part 2

I think it would be because of the $224.00 freight and the 4-6 week lead time.


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RE: Costco Virco Grill 'The Classic' Part 2

Yep. That would do it!


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RE: Costco Virco Grill 'The Classic' Part 2

Another positive word on Customer Service.

I just got my grill home an hour ago. The knob for the side burner was missing. Called Customer Service at the 1-909 number and a new knob is on the way. No hassle. Easy.

Another note: The grill got a lot of attention while I waited for a second friend to bring his truck (it didn't fit in the Trailblazer brought by the first friend).

Only one women commented, but a number of men stopped to look at the grill which was taken out of the box for loading. I commented to my friend that here we had wasted our younger years on makeup and fancy clothes, when all we had to do was either stand next to a gril or dress like one to get a man's attention.

My husband doesn't know I got the grill. I expect it will be getting a lot more attention tonight when he gets home.

Sue


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RE: Costco Virco Grill 'The Classic' Part 2

Woo Hoo - Called all over the state and FINALLY was told that 4 arrived at my local store. By the time I got there 2.5 hours later - THEY WERE GONE. Saw a guy bringing one out as I was walking in. Decided to try one more store about 20 miles from this one - and low and behold --- They didn't put them out on the floor yet and a wonderful Costco employee wheeled one out right from the loading docks. NOW I AM COOKING WITH GAS!!!!
Comparing the Virco to the Member's Mark at Sam's though - I wasn't crazy about the ceramic grids and the ONE YEAR WARRANTY!!! Can't beat Virco's 5 year AND Costco's LIBERAL "INFINITE" return policy.
I have been buying ALL my major purchases at Costco because of that for years. I recently was able to returna 3year old Toshiba TV and buy a new one (returned a 27", bought a 32" - heehee)
I am so giddy or can't you tell???


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RE: Costco Virco Grill 'The Classic' Part 2

WHERE DID YOU GET ONE IN NJ?

I'll go and pick one up tonight if you can tell me where to find one?


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RE: Costco Virco Grill 'The Classic' Part 2

HAZLET, NJ. (732) 335-3804


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RE: Costco Virco Grill 'The Classic' Part 2

He shoots....HE SCORES!

I actually called them before you posted! (I was calling all over NJ once you said one of the stores had them in.) Hazlet said they had one left in the box, and "Tanya" was nice enough to hold it for me until I got there.

Let me guess...you FIRST went to Edison. ;) I also called there, and they said they had a number come in today and were sold out. I currently live in Livingston, which is only about an hour from Hazlet, so not too bad. Much better than the 300 mile round trip I was figuring I'd be taking to Harrisburg, PA later this week...if they came in.

FYI, one of the CostCo reps (forgot which store) said they expected a large shipment near the end of August...in time for Labor day weekend. So for anyone else still looking for one of these grills around the U.S. you may need to wait another month, but they should be coming in.


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RE: Costco Virco Grill 'The Classic' Part 2

Congratulations Joe.

To All:
I have a couple of questions.

First one is for grilling basics:

What do you do when cooking for 2? Do you pre-heat with all burners and keep them going through cooking or do you preheat then turn off the ones that will not have food cooking directly above?

Lighting the Virco burners:

When lighting the burners, only the first one that is placed on 'high' lights, the others don't when turned on after the first one is lit. It doesn't matter which one I select as the 'lighting burner', it is the only one to light.

We successfully did the flame adjuster thing (almost made the same mistake as another poster and adjusted the forward screws), and i can see starter sparks on all three burners. Any ideas?


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RE: Costco Virco Grill 'The Classic' Part 2

First, I only use the burners that I am going to cook over, unless I am cooking indirectly.

Second, did the burners light ok before you adjusted the venturis? I ask because I had a similar problem after adjusting mine. I had opened them up all the way and was getting too much air. I only discovered this after lighting the burners manually and noticing that the flame near the end of the tube by the ignitor was intermitant. Once I closed the venturi just a bit, the gas traveled a bit further and lit fine. The other idea is to bend the ends of the ignitors a bit towards the holes in the burners, that seemed to help me. Good luck.


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RE: Costco Virco Grill 'The Classic' Part 2

The ignitors are paired in circuitry, so if you bend one closer then it may spark but its "mate" may not. So all need to be adjusted carefully. Also check that the ignitor wires are firmly pushed into the ignitor module - if they are backed out at all the spark may short circuit at that point and never get to the burners.


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RE: Costco Virco Grill 'The Classic' Part 2

Ron89xj or anyone else:

How do you replace the smaller orifices on the burners? I got them already, but if you can give some advice where to look for the originals. Thanks


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Kimwipes-Orifice change

Kimwipes,
1st-remove the burners. At the rear-bottom of the burner there is a nut and washer which needs to be removed from the stud welded to the bottom of the burner. At this point the burner is loose. Lift/twist the burner up and back (away from the front or the grill) to remove the burner. 2 of mine came right out, one had to be manipulated to get it out. If you look where the burner inlet was set around the valve, you will see the brass orifice facing directly to the rear of the grill. I used a small(don't remember the size-deep socket) to remove. This all took about 20 minutes. Good luck.


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RE: Costco Virco Grill 'The Classic' Part 2

I have been lurking on this board for awhile. I just purchased a Virco about 3 wweks ago. BTW, the Brick Twp. store in NJ seems to have them routinely.

Anyway, now that people have had them for awhile, a few problems seem to be percolating to the surface especially re: burner operation.

I don't know, they are not really complex pieces of equipment and surely the quality appears to be there on the rest of the grill. I hate to think I have to return it because the burners do not function correctly.
Also, I tend to burn everything I cook.


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RE: Costco Virco Grill 'The Classic' Part 2

Well, I've have ignitor problems, and the center grill (with the notch) warped a bit, and a few other relatively minor flaws, but I have no complaints about the burners. They seem to function perfectly well for me. The rotisserie/rear burner is fantastic; what a relief not to have to deal with indirect heat from below, either from gas or coals. I can use a disposable aluminum pan to catch the drippings. Viva Virco!


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RE: Costco Virco Grill 'The Classic' Part 2

Overlord - I'm not seeing any burner issues. The only posts I see in regards to the burners are in regards to switching to natural gas, the kit, etc.

About the ignitor issues. I don't think they'd fall into the category of "problem". Seems they just need adjusting. When we first purchased ours, I *think* all 3 burners lit up the first time, but the 2nd and subsequent times, only one or 2. It seems they either need adjusting or fall out of adjustment a bit in the packing/shipping process.

All you have to do is remove the grates, bend over and with your thumb, push down the little implement to be closer to the other sparky thing (sorry for my terminology). They need to be a certain distance away for the mini-lightning bolt (sorry again but it's more interesting than saying "spark") to "talk" to the other sparky thing & make the connection. :) Since doing this, all 3 burners light instantly every time.

OK - Look, I didn't have my coffee yet, but I think you get my drift.

Overlord - did you get a Virco yet? Are you having problems with this? Not to worry!

Spambdamn - I'm finding the Rotisserie burner to be a godsend in cooking ribs, etc. I've been using it alot in combo with the bottom burners. I.e.; To cook 2 full slabs, I put each slab on the ends of the grill with the burners under them off, have the center burner on along with the rotiss. burner. They are coming out so perfectly even. Don't know how I lived without a rear burner as it is making all the difference in the world. Sorry about your warping problem. It's hard for me to fathom this is possible given the serious thickness of these grates.

Can you believe I've not used my rotissarie yet? Shame on me. I'm planning on trying a pork roast within the next few days. Would you all advise putting the bottom burners on low in combo with the rear burner? Or is full blast rear burner enough? The roast is relatively small. About the size of a more elongated honeydew melon.


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RE: Costco Virco Grill 'The Classic' Part 2

Rear burner only, with a drip pan underneath it. Use a nice rub and you will get excellent results.


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RE: Costco Virco Grill 'The Classic' Part 2

Meagain,

Got a few questions as I'm new to serious grilling.

About the ribs. Do you have the rotisserie burner on high to cook them? What is the setting on the center burner?

Also, are you using a rib rack or just placing them over the unlit burners.

How long did it take for the two racks to cook, and do you turn them or leave them be for the full cooking time.

I'm still having a problem with the igniters but have to give it more attention tonight.

I did have orange flames while cooking some marinated chicken last night. Not sure if the flame was reacting to the food or if it needs further adjustment. Is an orange flame expected during cooking?

Sue


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RE: Costco Virco Grill 'The Classic' Part 2

Yes, I use the rotis rear burner only and get great results. Having the bottom burners on sort of defeats a large part of the purpose of having a rear burner, IMHO. With just the rear burner one can use a drip pan without having anything boil away or burn into the drip pan. Also, The Virco manual says not to use the bottom burners at the same time as the rear burner. The only time I'd use a bottom burner might be one on the left side, to heat a smoker box full of wood chips. I'd advise against using the right hand rear burner along with the rotisserie, as this can overheat the rotisserie motor.

I recently cooked a 14 lb turkey using the rear burner only on the rotisserie. It cooked in record time, about 2 1/2 hours. It was nicely browned and quite tender. I use a meat thermometer and cook poultry to a minimum temp of 165 for the white meat and 175 for the dark meat.


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RE: Costco Virco Grill 'The Classic' Part 2

Wooo! Lots of info!

Bsbbq - Any suggestions for a rub for this pork roast? I haven't explored what I'll do with it yet.

Cookingrvc/Sue - On the ribs... I turn on the rotiss/backburner about 75% up. The center burner at about 50%. The ribs go right on the grates over the unlit burners. No turning. Bone side down. I've been mostly going by the thermometer on the cover with this to create an "oven" temp of about 375ish. Can't remember how long they took. I think about 1.5 hours? I really need to write this stuff down! I do a similar setup with wings.

I think I tried doing 2 slabs of ribs with just the center burner on full blast, but it didn't get quite hot enough? Also the inner edges of the ribs seemed to cook more. I suppose I could have rotated the ribs around, but found that cutting down the center burner & adding the back burner created a more even heat so I ran with that.

Sounds like you might need to push those ignitors in a bit more. I'm sure you won't have a problem after that. Did you 'open' the flame adjustor thing all the way? Seems like that's what people do to get the blue flame. I have a nice blue flame but still see an occasional piece of yellow. My DH did the adjustment so I don't know if he did it all the way or not and it's so minor that I've been lazy about checking it out.

I'm pretty sold on the rear burner/bottom burner combo, but I'm only cranking one bottom burner about 1/2 way. I suppose if I had all 3 burners on that that might be more of what the manual is referring to. Anyhoo - I'm going to keep using this method.


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RE: Costco Virco Grill 'The Classic' Part 2

He's back, I figured as much when his memberpage said "Arizona", but he was talking about Vircos available in New Jersey. So let's see, we have Lpsage....cgirt172, .... and now overlord258. Obviously this guy has no life. TROLL ON sageman!! Or wait a minute...maybe it is Sagebitch!! Or maybe, nobody knows for sure. (except IT'S therapist) You just can't help yourself can you? Now, with this latest identity change, I doubt this entity even HAS a grill, much less the mental capacity to know how to operate one.


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RE: Costco Virco Grill 'The Classic' Part 2

LLLLOOLOLLLLL!!!!! Good call bsbbq. Strangely however, the guy is actually growing on me. :) But my sense of humor has always been on the wacked side for a young lady such as myself.

I do want to thank lpsage and Alek (not exactly sure who posted it first & too lazy to look) for the Bar Keepers Friend suggestion. My grill looks like the day I unpacked it. :)


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RE: Costco Virco Grill 'The Classic' Part 2

Meagain, are you using Barkeepers Friend on the outside only or are you cleaning the innards with it.

I have a stainless steel Dacor cooktop and backsplash in my kitchen, and I just use Windex to keep them clean. Used it on the Virco outer to remove fingermarks and schmutz from grilling.

Also, I hadn't heard from you so I went ahead and wung it. I did two racks of babybacks using the rotisserie and the back burner only. They came out wonderful. To feed a crowd though,the rotisserie doesn't do it. Your method may be better in that instance.

I have made the adjustments to the flames and have a nice quiet blue, however, we are still having problems with the ignition, even the rotisserie doesn't light consistently.
Will have to place a call to the technical support folks.

Sue


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RE: Costco Virco Grill 'The Classic' Part 2

Some of the orange/citrus based cleaners work well to maintain the shine. Formula 409 Orange etc... Another solution is WD-40. It will clean your grill up pretty well, although the "oily" stainless cleaners tend to attract dust and airborne particulates.

Stainless Steel Magic is more of a wax/polish then a cleaner but it leaves the best protection.


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RE: Costco Virco Grill 'The Classic' Part 2

Cookingrvc/Sue - Sorry I didn't see your post fast enough. How many slabs did you do on the rotissarie? How long did they take? I have a friend that does ribs on the rotiss but I figured setting up would be more of a pain & something more to clean. You have a Dacor cooktop? Nice! When the time comes to remodel my kitchen, I'm hoping to get a Stainless Dacor Epicure range. :) The Viking is nice but I have a problem with the concept of not having sealed burners.

I used the Bar Keeper's Friend on the outside. For the Stainless. I was getting some discoloration that 409, Fantastic et al didn't clear up. I couldn't find Stainless Steel Magic but purchased a similar product at Home Depot to finish it/shine it up. It was an oily type product that I felt was very similar to WD-40 - just maybe not as intense.

I'm afraid I haven't been too diligent in cleaning the inside of the grill. Have to get to it.

Question for the board: Has anyone followed Virco recommendations and put sand/basic kitty litter in the drip tray to collect grease? Is it a good idea?


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RE: Costco Virco Grill 'The Classic' Part 2

Meagain,
I cooked two slabs of ribs and they took about 50 minutes.
I lined a cookie sheet with foil and used that as a drip tray under the rotisserie. The rotisserie is somewhat unweildy but was a quick cleanup.

I am curious how often folks cleans the inside of their grill and how they go about it. I was thinking that perhaps it should get somewhat grungy to impart more flavor but not to the point where there are hunks of pertrified food collecting on the burner covers.

Sue


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RE: Costco Virco Grill 'The Classic' Part 2

The best way to deal with annoying insects here is to call in Spike the exterminator.

In regard to stainless steel cleaning, I found that Kitchenaid Stainless Steel cleaner/polish worked great on the exterior of my Virco.

I don't worry too much about the interior of the grill. I put the grill grids in the dishwasher once in a while; i'm not too worried about black carbon building up on them. It's like seasoning. The discoloration and buildup on the flame tamers and the grease deflectors under the burners is pretty much unavoidable and not worth trying to clean up. Of course large chunks of food are best broken off and discarded.


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RE: Costco Virco Grill 'The Classic' Part 2

Speaking of annoying insects, I hope everyone is double checking for spider blockage if their grills have been left out for a while and they can't seem to light the burners. All it takes is one little spider to block an air intake and the gas can build up fast. (OK, spiders are arachnids, not insects, but that's besides the point).

Oh, and thanks to Spike for promptly handling the latest "case".

I'm rotisserying a 10 lb fresh turkey today... rubbed it down with McKormick Cajun spice and authentic Indian curry powder and let it soak in overnight in the fridge. Filled a Charbroil cast iron smoker box with wet hickory chips and put that over the left hand burner, got that going good and then added the spit plus turkey. I found the chips kept on going by themselves after the flames died down, so I haven't had to keep the left hand burner on during most of the rotisserying.

My office window is right by the Virco and I can tell you the combination of light hickory smoke, cajun spices, curry, and turkey smells great!


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RE: Costco Virco Grill 'The Classic' Part 2

Sue, you should call the appliance store you purchased your kitchen appliances from. We were told never to use harsh chemicals such as Windex, Fantastic, etc. on our stainless steel. I imagine this is the same with an outdoor grill. The store recommended Bar Keeper's and any brand of stainless steel spray polish.

I generally clean the interior of my grill once or twice a year. I probably would just brush burnt residue off the flame tamers if it accumulates. My old grill had briquets and I used to just flip them every now and then.

Spambdamn, When cooking with the rotis. did you have the lid open or closed. I have not used the rotis. yet. With my old MHP, I used to leave the lid partially open by propping it up with a rock on the side between the grill and the lid. Is this neccesary with the Virco? Also, what temp. did you cook the turkey on?


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RE: Costco Virco Grill 'The Classic' Part 2

spambdamn - Did you have the rotissarie burner on full blast?


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RE: Costco Virco Grill 'The Classic' Part 2

Zbull,

Thanks for the info. I have been using Windex daily to clean my stainless cooktop, backsplash and monster Vent-A-Hood vent (of course this gets cleaned less often than daily) for 4 years and they look as good as the day they were installed.
It doesn't appear to harm the surface at all.

Sue


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RE: Costco Virco Grill 'The Classic' Part 2

I usually follow the Virco instructions and leave the rear burner on full blast. However, this seems to cook larger birds perhaps a bit too quickly so I'm going to experiment with lower settings.

I leave the lid closed - there is plenty of air circulation throught the bottom and rear vents. The hood thermometer doesn't register more than about 150F, but since it's wildly inaccurate I'm not sure i believe it. I think I'm going to replace it with a better one, such as available fro the New Braunfels smokers. This will involve drilling out the mounting hole on the hood, but it should be ok.


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RE: Costco Virco Grill 'The Classic' Part 2

Question about the smoker boxes. Would you believe I've never tried smoking before? Anyway - I ran across some at Expo and Home Depot and they are these tiny little boxes about 4-5" wide x 8" long x 2" tall.

Is that normal? They seemed so terribly tiny to me.

Also - where do you put the smoker box? Do you rest it under the grates on the tamers if the grill is full? And does it really impart some flavor? I need to broaden my horizons here with this. Is it possible to smoke say - a full salmon filet with these?


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RE: Costco Virco Grill 'The Classic' Part 2

meagain,
Yes it is posible to do what you say. I have two of these smoker boxes from Lowes. I found though that they allow too much air to the chips and they burn too quickly. A way around this is to wrap the lid of the smoker box in foil and then use your bbq fork to poke a couple of holes through the foil and slots in the box, just enough to let the smoke out. I was able to get some nice smoke for about 30 minutes doing this. The size is fine, I found this size is adequate for imparting a smoky flavor in most meat items. For longer cooking I bought another one and I leave the left grate off when I do long cooking and rotate them using my spatula. I sit them right on the flame tamer on the left burner. I had real good smoke from hickory, apple and mesquite chips. See me site for more info.

Here is a link that might be useful: Smoking on a gas grill


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RE: Costco Virco Grill 'The Classic' Part 2

meagain
I have used basic kitty litter in the drip tray to collect the grease for the past year. Works great and is very easy to clean up I just dump it in the garbage can and then add more.

I have used "sheila shine" to keep the stainless steel looking good. But it is a little oily and I have found it attracts dust outside. But you don't have any finger prints showing. It was given me by my salesman when I bought my kitchen Dacor Epicure oven range.


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RE: Costco Virco Grill 'The Classic' Part 2

GrillIt - How do you like your Epicure? What size did you get. That's the range I plan on getting if/when I remodel the kitchen. What a treat that must be to have!


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RE: Costco Virco Grill 'The Classic' Part 2

The Epicure oven range is great. I have the 36 inch oven range. With the dual fuel the oven heats up super fast and I find that everthing I cook in it turns out great. The gas range is super fast heating up and the control is amazing. I thought that my Thermador barbecue with it's 2 burners were going to be similar to the Dacor - its burners don't even compare to the Dacor even though the BTU's are comparable. It may be because Thermador spent more on prefecting the grill than on the two side burners.


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RE: Costco Virco Grill 'The Classic' Part 2

Drool drool drool


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RE: Costco Virco Grill 'The Classic' Part 2

This thread is rapidly approaching the 100 message limit, so I created part 3. The link to it is below:

Here is a link that might be useful: Virco Grill Part 3


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RE: Costco Virco Grill 'The Classic' Part 2

Received my knobs from Virco and still had a problem with the rotisserie knob. Seemed the stem was different and therefore the standard knob did not fit.

Turns out the stem was broken (where it has that slit, the top part was missing). Had to send them a copy of my receipt and their sending me a new rotisserie valve.

Ceasar over at Virco has been very helpful and said he would walk me through the valve change once I received it.

Sue


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RE: Costco Virco Grill 'The Classic' Part 2

Kitty litter in the grease try. Any chance of that catching fire? ALthough, I guess the grease can catch fire too.

Anyone have an opinion on safety issue?

Sue


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RE: Costco Virco Grill 'The Classic' Part 2

This thread has reached its message limit. Please post any new Virco messages in Part 3, which has already been created.

Here is a link that might be useful: Virco Grill, Part 3


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RE: Costco Virco Grill 'The Classic' Part 2 - the limit

Well, 100 is *supposed* to be the limit, LOL!


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RE: Costco Virco Grill 'The Classic' Part 2

Maybe it was all those messages from "lpsage" and company that had to be deleted...?


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RE: Costco Virco Grill 'The Classic' Part 2

Please Post Cooking experences. ie
does the grill sear well? does it get to 600+ temp
how does it look after a few months of grilling?
how about low & slow cooking?
are you owners still happy after a few months?

Thank You!
Pete_l


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RE: Costco Virco Grill 'The Classic' Part 2

I wonder if anyone might be willing to share with me what they know about the Virco natural gas conversion kit for The Classic? I would like to convert my Classic to natural gas, but the kit is no longer available. I've watched a very informative video on youtube behind the general process of doing it yourself from scratch, but someone did post a reply to that video, mentioning the need to also change the burners to natural-gas-friendly versions to prevent "yellow flames" and "sooting", which the video did not address. So it gives me pause. It would sure be helpful is someone could tell me what parts their Virco natural gas kit included. I would be very grateful!

Many thanks,
David Noble
Sammamish, WA


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