Bought the model SLG2006G six burner grill about 20 months ago. While the grill cooked well, the burners have rotted out and because of they way they are put in, the screws cannot be removed to take them out.

It is a Lowes exclusive, but lowes doesn't even carry parts for it.

Customer service appears to be a joke.

Get a Weber, at least they have parts available at many locations.

To hell with Lowes and its Perfect Flame

The grill was bought April 2, 2006. Even worse than I thought.

But after being on the phone for 45 min, finally got someone. With proof of purchase, they'll send five new burners. But I have to deal with five frozen screws.

Not well made or well designed.