Return to the Appliances Forum | Post a Follow-Up

craftsman 18570dm garage door opener

Posted by hogandog (My Page) on
Thu, Dec 19, 13 at 16:35

just installed this and door will not close.Lights are on both safety reversing sensors but door reverses about 12 to 16 inches before fully closed.It is the sensors causing the problem bcause if i pull the trolley release arm the cairrage will travell to fully closed position when not hooked up to the door any ideas, can i somehow bypass these sensors

Follow-Up Postings:

RE: craftsman 18570dm garage door opener

Make sure the sensors are tightened in place so the beam is consistent. I have a different brand and it was professionally installed but I had problems similar to yours. Mine was under warranty and they came out to check it. The guy showed me that one of the sensors was a bit loose and needed to be tightened.

RE: craftsman 18570dm garage door opener

Also, check the colors of the lights on the sensors. My lights were both on but the wrong color which meant the beam wasn't connecting properly because one sensor was loose.

RE: craftsman 18570dm garage door opener

 o Post a Follow-Up

Please Note: Only registered members are able to post messages to this forum.

    If you are a member, please log in.

    If you aren't yet a member, join now!

Return to the Appliances Forum

Information about Posting

  • You must be logged in to post a message. Once you are logged in, a posting window will appear at the bottom of the messages. If you are not a member, please register for an account.
  • Please review our Rules of Play before posting.
  • Posting is a two-step process. Once you have composed your message, you will be taken to the preview page. You will then have a chance to review your post, make changes and upload photos.
  • After posting your message, you may need to refresh the forum page in order to see it.
  • Before posting copyrighted material, please read about Copyright and Fair Use.
  • We have a strict no-advertising policy!
  • If you would like to practice posting or uploading photos, please visit our Test forum.
  • If you need assistance, please Contact Us and we will be happy to help.

Learn more about in-text links on this page here