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Gaggenau side opening 30" wall oven moisture between the glass

Posted by inga239 (My Page) on
Sat, Oct 6, 12 at 17:56

I'm having trouble finding my original message and the replies. However, I have decided to write to Gaggenau instead of phoning them. I did so a week ago but so far have not heard from them. Thought a letter might be better.


Follow-Up Postings:

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RE: Gaggenau side opening 30" wall oven moisture between the glas

Here Ya go!

Click the link at the bottom of my post to see your old posts.

Gary

Here is a link that might be useful: Inga's Post


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RE: Gaggenau side opening 30" wall oven moisture between the glas

Hello all

I finally received a reply from Gaggenau. Just rying to find their address is mysterious. They clearly don't want to be contacted.

Basically they told me my oven was out of warranty---I already knew that, and they suggested I call service to have the door/glass cleaned and have them tell me why it is getting moisture between the glass. In other words, they don't have a clue. Personally, I find it unbelievable that a company does not know what might cause this problem. I certainly did not do anything to cause this. My guess is the service rep isn't going to have a clue either.

With what they charge for their products, I would think they would understand how things operate. Obviously not. So, I don't really know where to go from here but I would suggest to everyone, be careful about buying Gaggenau. It's a fine product as long as nothing goes wrong :!!


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