Return to the Appliances Forum | Post a Follow-Up

 o
Problem with Electrolux induction range

Posted by LRy511 (My Page) on
Fri, Sep 27, 13 at 7:11

I purchased an Electrolux induction range 2 years ago and I must say I love it. However, two days ago I started to get an E 15 error code on the stovetop. I contacted Electrolux and went through their procedure of shutting it off at the breaker and turning it back on and it worked. However, this morning it did the same thing. There was nothing on the panel and no water whatsoever ever was on the stovetop. Has anyone had this problem and what did you do to resolve it. Thanks for your help


Follow-Up Postings:

 o
RE: Problem with Electrolux induction range

I tried googling Electrolux Induction range E 15.

I found a lot of info, but so far, I have not found a "definitive fix" for the problem. Many circuit boards had been changed without fixing the problem, also the touch pad, (which is very expensive, about $800).

About the best I can do for you is "This".

Posted by Chris Polk on 2011-06-22
I apologize for the inconvenience and concerns this oven unit has been
causing you. I would like to further assist you but in order to do so,
will you please email me directly at Chris.Polk@Electrolux.com with your
unit's model/serial information, personal name, address, phone number
and date of purchase of the unit?

Chris used to post here in the Appliance forum but we have not seen him in quite a while.

You might want to send the following link to him also, Unfortunately, it looks like quite a few folks have the same problem as you do.

http://appliantology.org/topic/40940-electrolux-induction-range-e15-fault/#ixzz2g6GIbHhN
Follow us: fixitnowsamurai on Facebook

I hope Electrolux takes care of your problem and soon. Their ovens, induction cooktops, and (finally) their fridges all seem to be reliable now~~~~hopefully they "get a handle" on the Induction Range problems.

Gary


 o
RE: Problem with Electrolux induction range

Looking at purchasing the Electrolux cooktop. Any new problems. What about other cooktops any problems. I want a good one no noise. Any problems with noise for Electrolux.


 o Post a Follow-Up

Please Note: Only registered members are able to post messages to this forum.

    If you are a member, please log in.

    If you aren't yet a member, join now!


Return to the Appliances Forum

Information about Posting

  • You must be logged in to post a message. Once you are logged in, a posting window will appear at the bottom of the messages. If you are not a member, please register for an account.
  • Please review our Rules of Play before posting.
  • Posting is a two-step process. Once you have composed your message, you will be taken to the preview page. You will then have a chance to review your post, make changes and upload photos.
  • After posting your message, you may need to refresh the forum page in order to see it.
  • Before posting copyrighted material, please read about Copyright and Fair Use.
  • We have a strict no-advertising policy!
  • If you would like to practice posting or uploading photos, please visit our Test forum.
  • If you need assistance, please Contact Us and we will be happy to help.


Learn more about in-text links on this page here