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American Range French Door Wall Ovens

Posted by ChefAddict (My Page) on
Sun, Jul 24, 11 at 8:35

I know this may have been posted before, but i looked through those and no one really posted updates on them. So whats the deal with them? still getting way to hot on the outside knobs and such? still issues with gas leaks? or not heating correctly? let me know im in the market for the AR and i'd rather hear from previous owners.. since there really is no local dealer that has these wall ovens.


Follow-Up Postings:

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RE: American Range French Door Wall Ovens

ChefAddict-my KD said the American Range gas wall ovens are good-I am strongly considering either the french door or the chef door 30". Also Blue Star as well. Blue Star offers variety of colors Will post when I make final decision. I have seen the AR french door at a local appliance store here in L.A. Interior oven space is great.


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RE: American Range French Door Wall Ovens

Following up -- did either of you go with the FD ARs? Feedback?

Thanks!


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RE: American Range French Door Wall Ovens

Trying to decide between the BS French door wall oven or the American Range. Would like to hear what the pros and cons are. Thanks!


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RE: American Range French Door Wall Ovens

American Range doesn't seem to garner any respect or interest on this forum. Could be lack of a dealer presence here.


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RE: American Range French Door Wall Ovens

Google American Range Reviews.

I would love to see more competition to the "High end" Ranges, (to me "High Price).

Add to that the fact that you have a more reasonably priced alternative if you are into the "French Door Oven Thing" (Side Opening).

Another "Plus" to me, is the fact American Ranges are made in California, and I'm a Native and like to keep the folks working here!

Even taking the above into account, after reading reviews of American Ranges on other web-sites, I would strongly recommend you look at the burner design (Open burners), American Range makes both. Unfortunately I found complaints of no simmer ability, and some complaints about heat going around the pan, (a common complaint about "many" sealed burners). I can't be sure of which burners these posters were complaining about, but looking at picures of "Suppossedly American Range Burners" it did "appear" that they would shoot a lotta heat to the edge of the pan, rather than the middle, buttttt----I would strongly suggest you either spend some time preferably looking at a real live one with open burners, or at least spend a fair amount of time on the net studying their open burner design. Perhaps if you call them, they would send you a picture of their open burner, then post it here, for ours experts here to look at and take our best "Wags and Swags" as to how it will perform with various size pots and pans, along with its potential simmering ability.

Anyway, I hope the few posts that I did find on the performance are erronious, and I would love to see American Range give Capital and Blue Star a run for the money, as "Competition" is what helps keeps prices in check. Without competition, we have Ranges and Fridges costing more than some new cars, totally rediculous to Me!

Gary


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RE: American Range French Door Wall Ovens


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RE: American Range French Door Wall Ovens

Thanks for that Ocean Girl, but It appears OP is only interested in the ovens. Not been a good day for me as far as "Reading Comprehension" goes, (LOL).

But other may be interested in the range so this should help them!!

Gary


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RE: American Range French Door Wall Ovens

I still appreciate the info on the range! I am still trying to find more info on the French door style with Blue Star and American Range. With my remodel, my wall oven will be near a doorway into the dining room and thought this style would work well for this location. I most likely will not locate an AR to see in my area. I have seen the BS. The other thing I am debating is that I have never baked in a gas oven. I know that restaurants use them all the time, so maybe just a learning curve. AR makes gas and electric. Concerned about doors getting too hot, or is that only on the ranges? I hope that I can hear opinions and suggestions on product performance and customer service. BTW, gaggenau is too $$$, so ruled that out.


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RE: American Range French Door Wall Ovens

ChefAddict,

I've just about decided to go with the AR double wall ovens (electric). I live not too far from the AR facility, and had questions about the ovens based on what I'd read here on GW, so I contacted them and asked if I could come and "test drive" one. They were very cooperative and invited me to come any time. So I did.

My main concern is with baking, so I made up a foccacia the night before, drove out to AR, and tested the oven. It got to temp (450) in about 25 minutes, which is longer than I'd hoped for, but still way faster than my current 60 minute O'Keefe & Merritt. The doors got warm, but not so warm that I couldn't hold my hand on the door while the bread was baking. More "comfortably warm." The bake was quite even, no hot spots, using the conventional bake. (The ovens also have convection bake, but I didn't try that.) Their engineer also showed me the graph he generated from one of their recent calibration tests showing oven temps as the oven cycled (i.e., when did the burners kick in and what was the temp swing), which seemed fairly standard - the burners kick in when the temp drops about 20 degrees from the set temp, & overshoots some on the way back up. He seemed quite pleased with the results; I have no idea whether they were "good" or not, but they were similar to what I've heard about other ovens, notably the Vikings.

Overall, I was happy with the oven (but I'm something of a minimalist and I'm looking for an oven without too many bells and whistles and electronic thingies to go wrong.) I know I considered some other elements as well (i.e., whether the 30" oven could hold a full size sheet pan, but I don't know how relevant to most folks that would be), so if you have a specific question, ask me and I'll let you know if I looked into that!

HTH


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Burntfingers: Hi! I would like to know if a full sheet pan fits into the 30" oven... I'm considering one myself. Seems like it takes a while to warm up... were you testing out the 30" oven at the factory?

All I have is the info on their website, and there aren't many reviews on this board!


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we've decided to pull the trigger on these for our remodel, ... french door gas above, electric with chef door below. The french door and ability to mix gas and electric was the initial thing that hooked us, and hearing the comments of competitors sealed the deal. Talking to reps in other manufacturers showrooms it was clear they were drooling over the American Range ... only thing bad they could manage to say about was to ask "it doesn't have self cleaning, does it?" Which is true, but not a deal breaker for us. It doesn't have all the master chef bells and whistles either,but I don't need the oven to tell me how to cook a roast.

The Am. Range website is kind of sparse The link below from a local retailer here in Nor Cal sees to have more info on the various configurations.

Here is a link that might be useful: american range ovens


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Theresa11, sorry for the delay in responding - I've been tied up making construction decisions and haven't checked inl ately.

I did test out the 30" oven, and no, sadly, it will not take a full sheet pan. I'm hoping to go back to the showroom sometime next week with a 3/4 pan to see if that will fit, though, and will post here the answer...! As for the heat-up time, it did take longer than the run-of-the-mill GE range oven I've been using in a rental, but no longer than some other heavy-duty ovens seem to. I'm test driving a Viking premier oven (VEDO5302) next week and can also post how long that one takes to preheat if you're interested in the comparison. (And according to the Wolf site, the difference in preheat times may reflect whether the oven claims to have reached temp based on just the air temp or whether it waits until the racks and everything in the oven has stabilized at the set temp...)

HTH.


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bumping this in case there's any new input....


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RE: American Range French Door Wall Ovens

Hi....

I'm researching the side-door ovens and came across your posts. Did y'all decide on the American Range after all..??..

Many thanks!


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Hi Jannz,

I did go with the double french door ovens (electric) but they haven't been installed yet. Still sitting in the middle of the floor. Hoping they'll be installed soon, and will let you know. Did you have any particular questions?


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I saw the AR French door double ovens on display at a big showroom, and the salesman warned me that they are extremely heavy, often requiring reinforcement of floors and cabs, and special lifts to get them into place. Of course, I don't know if that's true, just sharing what he said.


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Anyone here with feedback on how evenly the American electric ovens bake or how well they hold temperature? How does the convection feature compare to Wolf ovens, which are supposed to be very good?


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Hi burntfingers,

I'm considering doing a double oven with the French Doors - gas -- on top... and the Chef door - electric on bottom.

I sent an email to 'estimatedeyes' asking if they were happy with this choice. Her post was over a year ago so I'm hoping they liked it.

I have a separate post in this forum asking about how cooking in a 'gas' oven is compared to an electric oven and the response I got was really helpful. I'm still researching all the features as the responder suggested.

I'm new to webgarden but am so appreciative of the time and information that folks are contributing... makes building a lot easier when you can get some experienced feedback on specific questions / issues.


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RE: American Range French Door Wall Ovens

Kafka, my ovens have been installed, but we aren't in the house yet so I can't say how my particular set of ovens perform. BUT I did test-drive the 30" electric ovens at the AR headquarters (see earlier post above) and the bake was fine. No hot spots, the foccacia baked evenly and was uniformly golden. See post above as well regarding the data the engineer showed me about temp fluctuation. I don't remember now the exact numbers, but he was quite pleased with the oven's performance.

Janzz, I guess my response to Kafka may also help you decide. I only tested -- and bought -- the electrics. I did consider the gas and electric combo, but for my purposes I decided to just stick with all electric. (I'm a home-based artisanal bread baker and I've found that electric ovens tend to hold the steam better. I believe I posted somewhere online about this as well.) One thing you should also consider when making your decision. The double ovens are tall. I'm 5/4: for me to be able to reach the controls (which are all at the top), the base of teh ovens is about 12" off the floor. When I tried out a chef's door at that level, it was awkward. With the french door, I can put things in and out closer to the oven cavity.

Finally, I haven't seen you other post about gas vs electric, but if you have any specific questions, I'll try to help.

HTH


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Burntfingers: My husband reminded me that the gas ovens require more venting... which would take up cabinet space....and I need all I can get. So I'm leaning towards the electric also.
...
This is unrelated...
Is the artisanal bread baking a home business..??.. Just curious how you've worked that out.


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RE: American Range French Door Wall Ovens

Hi Janzz,

The venting is also the reason I went with electric. : > And yes, the bread baking is a home business, of sorts. Up til now, I was pretty much under the radar, baking for caterers and private clients who knew what/where I was baking and didn’t really care. But California just passed a “cottage food law” that makes it legal for home-based food businesses to operate after the producer has jumped through some hoops. I will be jumping thru those hoops and the house we’re in the process of building (and in which the AR ovens now reside) is where I’ll be permitted.

Where do you live? I helped write the California law and have been researching how people operate from their homes for a while, so I might be able to help you if you have specific questions….(Contact me off-board for this if interested.)


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RE: American Range French Door Wall Ovens

Does anyone here have and are using their electric double ovens yet? I was just about to go with Wolf when I saw these and fell in love and now I'm very, VERY torn.

And for those who chose American, did you go with the double french door or french on top, regular on bottom. I was thinking the latter might make more practical sense with a double, but french doors on both are also super cool.

Can't decide. Anything. Ugh! And have to soon ... Very, VERY soon.


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RE: American Range French Door Wall Ovens

Hi Applnut,

I have the AR double electric French door wall ovens. Yes, French door above and below. I thought about a regular door on the bottom and decided against it because you can get very close to the front of the oven with the French doors, so you can reach inside without having to pull the shelf out. (See above two posts.) But sorry, we still aren't in the house so I haven't been able to use them yet. (But see earlier post about having test-driven the ovens at the AR factory....)

Sorry I can't be more help, but this might help some....


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Thanks, I appreciate your post. That's what worries me about the American Range. So new. So untested. So many things that could go wrong that we don't know about yet. ;)


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Yes, but they have been making commercial ovens for a while now. I am hoping they have all the problems worked out. Our hybrid double French door oven is being delivered on Wed. I made a deal with them that they would uncrate it and bring it into the house. It weighs around 900lbs.

Two by fours go inside the cabinet for support. Cannot do a bottom drawer due to lumber and gas/electric which are about 5-6 inches off the floor. I have no idea how they will lift it into the cabinet.

I guess I had better find something to lift it. I don't even know what to ask for. Peke


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RE: American Range French Door Wall Ovens

That's my other concern. I have an existing standard opening for a double oven. By the installation specs it LOOKS like the all-electric will fit, but this one is a lot heavier than what we have now (current is 400 lb. according to maker). No drawer below or anything though in our current set-up. (We do have cab above.)


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RE: American Range French Door Wall Ovens

They installed my hybrid and it took six guys to lift it. We got a lift jack thing, but it started bending with the weight. We were afraid the oven would fall and hurt someone.

I also found out it is only 624 pounds....not 900. Still very heavy. We also found out that the lower oven does not work at all. Waited almost four months for it.


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RE: American Range French Door Wall Ovens

They installed my hybrid and it took six guys to lift it. We got a lift jack thing, but it started bending with the weight. We were afraid the oven would fall and hurt someone.

I also found out it is only 624 pounds....not 900. Still very heavy. We also found out that the lower oven does not work at all. Waited almost four months for it.


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I took a picture of my hand on the gas oven when it had been on 400 for about 45 min. Warm, that's all.


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RE: American Range French Door Wall Ovens

Peke: I'm very interested in your posts about the AR ovens... so please continue to post updates on your experiences.

I wonder why they are so heavy..??.. What are they made of that the other manufacturers aren't using..??..

Many thanks!!


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RE: American Range French Door Wall Ovens

I to am in the market looking..reading..have decided on AR after seeing them..now trying to decide on freestanding 48 range (but want the open burners,not sure the pro comes that big yet) or replacing an existing double wall ovens and going with a 48 inch drop in range. Its a second home we bought in Reno and will make the big move from Seattle in October. that being said am really looking for feedback on double electric french door wall ovens..love the look and looks easier than the bending over for a free range. any thoughts out there and hows the cooking in the wall ovens?


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RE: American Range French Door Wall Ovens

Hello Northwind,

I have the double electric French door AR ovens (30"). I love the convenience of the double French doors, and the oven itself is good. I wasn't aware of it when I test-drove the single wall oven at the showroom, but there is a fan that comes on as soon as you've turned the oven on, even at "warm." I wish it weren't there, and I found it quite annoying at first (to the point that I contacted AR's engineer, who supposedly is working on a "fix)", but I've more or less gotten used to it now. It's about as loud as my hood. And, It could depend on where/how you have the ovens installed. My top oven also seems to be off, temperature-wise, under about 400 degrees, but at 400 it is fine. (I've only baked things that need higher temps so far, so can't really tell other than by how things have cooked.) FWIW, I also don't have a good, proven-accurate oven thermometer at this point, so it could also be that the thermometer is off. Will try to post again when I have more detail.

Sorry I sound so iffy -- this is installed in a new (actually, not quite finished yet), vacation home, so we aren't fully moved in and I'm not there full time, and it has been over 100 for weeks now, so I haven't really wanted to bake or roast much lately!

If you have specific questions, I'll be glad to try and answer them for you - let me know!


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Burntfingers: Thanks for the follow-up posts about your experience with the AR ovens. I'm still interested in this French door feature which will be better in our kitchen layout/design.

Is there someone specific that you work with in the AR customer service that is addressing these issues that you find..??..


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RE: American Range French Door Wall Ovens

I looked at these too, and was really impressed by the design, but put off by a few other things: lack of self-clean, their short, short history and a few issues reported here. As far as I know, the eventual outcome was never posted, but you might want to check out the thread below before jumping in.

Here is a link that might be useful: Garden Web American Range Thread


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RE: American Range French Door Wall Ovens

So what's the "final" say on the AR French door wall ovens? Do the doors get super hot if the oven is on 500F for 5 hours? Can they hold full-size sheet pans? When the doors are open, how easy is it to manipulate trays--never used French doors and am curious if burning ones self is higher risk?. I bake a lot of bread that also requires steam--is there room on the oven floor for a pan to hold water (French doors mean I won't be cracking glass with drops of water)? Thank you for your help!


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RE: American Range French Door Wall Ovens

Hi Rustic,

The doors do not get super hot at all. One portion of the handle (not the part you grip, the bit that attaches the handle to the door) does get hot, but it hasn't been a problem.

The 30" oven will not take a full sheet, but it does take a three quatert sheet.

The french doors make it much easier to manipulate trays -- you can stand right up against the ovens instead of having to bend or reach over the oven door. The doors also open to (I think) 130 degrees, so they are out of the way. FWIW, many commercial baking ovens have french doors for this reason.

I don't think putting your steam box on the floor of the oven would be the way to go, at least if you are thinking electric as opposed to gas. The oven floor appears to have a glass or glass-like surface, which covers the heating elements. Don't know about the gas version. I also bake a lot of bread that requires steam. I just put one rack on the lowest positon and put the steam generator on that. FWIW, I'm thinking of ordering an extra set of racks so I can double up for flat breads.

Let me know if I can help with anything else....


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Burntfingers: So are you HAPPY with your decision to buy this product from this company..??... No regrets..??...

I really like the idea of the French Doors on the oven... but there are so many mixed/negatives reviews of this particular company it got me to rethinking my decision.


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RE: American Range French Door Wall Ovens

Hi Janzz,

Yes I am happy with my decision to go with AR, no regrets. I do think I need to have the thermostat adjusted on the upper oven, and I wish I could turn off the fan, but I love the French doors and the oven itself works well. Plus it looks so very classy! (Picture attached in the link)

Here is a link that might be useful: Double french door AR ovens


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Ah... good to hear 'burntfingers'. We're still in the design phase of the house so I have some time before I make my purchase... so I'll be following this thread.

BTW: Would love to see how they look but your link is giving an error message.


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Trying to post the photo again. Not sure why it gave an error message last time, because the preview looked just fine. Let me know if it glitches again... Sorry, all...


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RE: Burntfingers -- Thanks for the picture. They look great in your kitchen. Really encouraged by your experience... so thanks for sharing... and posting any updates.
...

Is that a 'stained concrete' floor ..??...


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RE: American Range French Door Wall Ovens

LOL, can't believe that after all my finegalling, the picture posted *sideways*!

Anyway. Janzz, that is a concrete floor but it isn't stained. Natural color plus a semigloss sealer. The sealer darkened the color somewhat and created visual depth. We love it!


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Thanks burntfingers. Don't mean to hijack this thread but stained concrete is one of our design considerations so your floor caught my eye. Did you do that throughout the house... or just in the kitchen..??..


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Janzz,,we did it Everywhere!


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Geeze, I missed "My Calling", I shudda studied to be a podiatrist, (foot Doctor)!

I wonder if I can invest in the podiatrist trade, obviously this will be a "Growing Business", if these concrete floors really "Catch On"

Gary


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I own the double hybrid oven, and it is doing well. They had to replace it finally because they couldn't find a repairman.

Here is a picture of the gas oven's lights. Pretty bright.


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gas on top and electric on bottom.


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RE: American Range French Door Wall Ovens

Wow... Peke -- that looks really nice.

However you do bring up a really good point; --> repairs. Do they take special skills to repair..??... I mean... I have an appliance repair guy that I use for all my current appliances... but they're pretty known brands. ie; Dacor... Sub Zero... etc


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RE: American Range French Door Wall Ovens

Width of the oven. This is a cookie sheet and a 9x13 casserole dish. It has more room than my last double oven even though it was a 30" too.

The AR double French door hybrid oven is the best thing in my kitchen. The gas oven has an amazing broiler. When using the bake cycle, the gas flames are under a metal panel. The oven is easy to clean. It is great for roasting meats. The upper cabinet doors get warm with the oven on.

If you go on AR's website you can see how to brace the ovens with 2x4's.

The electric oven is great for bread and cakes.

The oven is very heavy as I said earlier. It took six guys to lift mine into the cabinet. When my new one came two young 25-30 year old guys used those arm lifting straps and it looked so easy. Then they put the new one in the same way. So if you buy one, get a pair of those straps. About 20.00.

Let me know if there is anything else you want to know. Peke


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DISSATISFIED with my American Range choice :(

Just wanted to chime in here about my experience with my American Range electric double oven ----It's been an awful experience and now I'm left with a 600 pound piece of scrap metal.

I desired this oven for its French Door and promise of even baking.
**This is the most UNEVEN baking oven that I have ever used.
**The bottom oven's thermostat needed to be replaced first thing after install (ran @100F too hot).
**Takes 20 minutes for one oven to preheat to 400. Takes 45 minutes for both ovens to preheat.
**American Range promised a 'retro fit' kit but that hasn't come to fruition after 3 months of waiting.
**Bottom element of the top oven went out so now I'm left with a single oven.
**Bottom oven's broiler element seems to come on after the pre-heat cycle is over. This is incorrect - the broiler element should only come on during the pre-heat (assuming in Conv. or Bake mode) This has resulted in many burnt items.
**Bottom oven is running @50F too hot AGAIN (measured with standard oven thermometer and Infrared temp guage)
**American Range won't call or email me back except for empty promises.
**I think my next option is small claims court to recoup some of the @$5,800!!!

You can watch/read my FULL STORY at http://www.youtube.com/watch?v=WW9o7g3DC4g


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RE: American Range French Door Wall Ovens

Thanks so much for posting your experience!!

I've been on the fence about whether to purchase but now YOUR experience has convinced me that AR isn't ready for residential installations. It's a shame... because that French door option is really cool... and I'm not sure WHY other - more experienced residential manufacturers don't already offer it.

Appreciate you taking the time to post your experience. (Hopefully you'll be getting a REFUND)


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I wanted to echo thanks in posting. I know sometimes people who have a less than stellar experience get jumped on, so I wanted to make sure you knew it was valuable and your contribution appreciated.

I'm past my oven decision-making stage and I was really tempted by American Range but the experience here of "Peke"--the ordeal he went through getting working ovens--combined with the fact that when I called to ask a pre-sales question, and was promised a call back with an answer, I was twice ignored. Once is an accident/oversight. Twice is a pattern, to my mind. I figured if they couldn't be bothered to return calls BEFORE I bought one of their ovens, the odds they'd be there for me AFTER the sale were pretty slim. So sorry to hear from "Bakingmom" that, that notion was proven correct. Best of luck! I know what a nightmare such things can be.


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Did you see that Viking has a French door wall oven coming out now? There isn't a date listed, but that may be an option depending on when you need it.


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american range as pretty as the units are... thats all they are... like a pretty face. the heart (cooking) is terrible as the oven does not heat correctly in my case which would be ok if there were someone out there who would be willing to fix it. the company is just not willing after a year to do anything about it. The capital on the other hand is great. IMHO.....American Range should change their name to China Range for the sole fact that its broken out of the box.


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RE: American Range French Door Wall Ovens

Just an update. In December 2013, I accepted American Range's offer of a replacement double oven with their apologies for all the troubles that I have been having. They said they were getting a new element and testing it and to expect delivery in February 2014.

February came and went. When I phoned finally in March I was put in contact with a new person, Mr. Alfred Mendez since the previous VP, Mr. David Lafollette 'left for greener pastures'. Mendez said he would look into it and call me back in a week. It's now been 16 days. No call.

This post was edited by BakingMom on Wed, Apr 9, 14 at 23:39


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bakingmom yes...... someone to feel my pain. I know there are at least a dozen of us out there based on reports. Im sure there are more... these guys/girls at AMERICAN RANGE are not willing to help. Maybe they think that if they close their eyes long enuf that the problem disappears. Or option 2. they just dont care. I wish i went with blue star. or capital.. jeez I would take a kenmore at this point.


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@BakingMom still nothing?! This terrifies me. I have spent the past 10 months looking into the AR, Thermador and Viking and had pretty much settled on AR.

Too bad Wolf's new M series with knobs instead of the control panel won't come out until the end of 2014.


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RE: American Range French Door Wall Ovens

Update - after 17 days of waiting for a return call (which he said would take a week) I sent Mendez an email. He said it was passed off to someone else, Mr. Silva, who emailed me promptly that same day asking "Could you please provide me with the recipes that you are using for the bagels or the specific brand of mix you are using so I may follow the recipes on the box?". He needs these to ascertain that AR products are working correctly. I expressed that it doesn't matter what is put in the lower oven - the broiler element comes on mid-cycle and burns EVERYTHING (when the oven is set to <450). And remember my top oven no longer works at all. He said he'll get back to me in a week after testing.


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