I just ordered a full Thermador package on the 1,2 free promo. I sure hope they're good. Many seem to feel the problem days are behind them. I like that they now do a 2 year warranty, I also got a 3rd year from the dealer doing the install. The appliances seem well made, had the features I wanted, dealer was positive, so I bit. Time will tell.

I have read lots of negative comments about Thermador on Consumer Complaints.

I have also asked two really good appliance managers about it and they both said that they'd had practically zero complaints about Thermador. The way the conversation was going, they has no reasons to lie to me. I was not going to buy Thermador, we were just discussing different brands.

One of them said that some of the problems occur b/c of using the appliances incorrectly. She personally owned Thermadors and was happy with them.

The other one said he personally did not like Thermador fridges, though he disliked Sub-Zeros more.

So, just FYI.

Joc6820, another hopeful here!! I had no intention of getting anything but a range, and DH liked the fridge, and so we wound up with the whole kitchen. I hope I can get local service if I need it......

14 years ago we installed a thermador dbl 30" both convect,
use both ovens 3+/wk (family of 6) and not needed severice
ever!

We are now considering the thermador package too. Seems like a really good deal. I am planning on getting the 36" gas cooktop and now I am trying to decide if I should go with their double ovens and DW. Anyone have any experience with either?