-- When the cooktop shows every speck of dust in your kitchen fifteen seconds after you clean it

-- When a grain of salt that lands in the wrong place under a sliding pan causes the cooktop to shatter

-- When the cooktop gets greasy you have to use two different cleaners, one to break up the grease and the second that has to be applied, dried to a powder and rubbed up

- When after doing all the above you still get streaks and every streak you clean causes another streak

- You decide to put water on to the boil at 8:30 pm and by 10:30 pm it still doesn't have any bubbles forming

- You decide the heat is too high and have to put the pan on a trivet because there's no other way to lower the heat fast enough

-- You smile broadly when you realize people will defend any appliance that's in their kitchen no matter how wretched it is

-- You smile even more broadly when you realize you will never, ever have to cook on such a POS again

LOL, thanks marcolo!

- re cleaning issues, maybe you're more of a neat freak than I am but I just don't have them. Yes, I frequently use two cleaners as you described but so what? Once in a while I find myself chasing a streak, but with a few extra seconds and - more importantly - a clean cloth I always win. I never just leave it there and call it "seasoning" or "patina."

- A stray grain of salt can shatter a cooktop? Smells of internet rumor to me. Yeah, perhaps there's a perfect storm that can cause this freak accident. But if it were a general concern people would be shattering their cooktops twice a day.

- re boil tests, I believe it's generally accepted that electric beats gas overall. Like I said above, my tests have always rivaled what I see posted about Bluestar and Culinarian. Dunno what you cooked on, but if your experience is with cheap builder grade ranges or in hotel efficiencies, then yeah, those suck.

- re cooling down, now THAT I'll give you. My number one complaint by a mile. Perhaps they should sell trivets as $20 options? (I just slide my pan to the side for a few moments.)

- I've got no reason to defend my kitchen. It's been "about to be remodeled" for about ten years now and it's a disgrace. (That's why I haven't bothered to replace the shattered top and probably won't unless I find one cheap.) I'm just suggesting that electric cooktops don't deserve nearly all the bad rap they get. They're relatively cheap, relatively effective, and very reliable. I don't know the name of the president of Frigidaire, nor the head engineer, nor anyone else who works for them or represents them. And I like it that way. In my opinion the best customer service is not needing any.

I had one I hated but have cooked on my SIL's, a Profile and liked it. Mine seemed to have high and off but hers did go from high to simmer.

I don't know the name of the president of Frigidaire, nor the head engineer, nor anyone else who works for them or represents them. And I like it that way. In my opinion the best customer service is not needing any.

Very true. Unfortunately every appliance we bought except Wolf range needed service --3 needed total replacement. I do think it had something to do with our dealer though.

Not an internet rumor. It happens. A small flaw in tempered glass can eventually cause it to shatter.

And mine was a Frigidaire, also. I actually have had two Frigidaire ranges, one CC and one dual-fuel, and really don't think they're bad machines at all. It was just the wretched CC I hated.