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HELP! Ceramic cooktop is scratched after 6 weeks!

angiebangie
11 years ago

I bought a Frigidaire hybrid induction range 6 weeks ago. A couple of nights ago I was making Mac and cheese on the front radiant hob with a nonstick saucepan. I didn't move the pan while cooking expect picking it up to stop a boil over (no moving it across the surface). When I was cleaning up the cooktop a couple of hours later I noticed a 3 inch scratch in the hob. I'm so disappointed, and I have no idea how it happened. I even wiped water off of the bottom of the pan before cooking, so I'm not clear how anything would have been on the bottom of the pan to scratch the surface.

Is there any way to buff it out? Does the warranty cover scratches? I'm too far out to buy a fair trade warranty. :(

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