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| If anyone has a GE Cafe french door refrigerator, could you help me? We just bought a new GE Cafe 25.1 cu ft french door refrigerator. Love the look, love the interior (well, not a lot of room for tall things but I think this is common with all FD models?), but this unit makes a LOUD whirring noise I can hear 50 feet away. It stops when I open the door. It originates from inside, top left area near the rear side raised fan vent. Say the word "were" out loud, and hold the "ere" sound. Make it a bit raspy and you have the sound. It is on seemingly all the time, not just when the compressor cycles etc. Two Ge reps, one just this morning told me it is normal and GE will not do anything because this is a normal sound. It is supposedly the sound of the refrigerant flowing back. Really? I've never spent so much on a fridge, and I've never had this loud of a unit. Other noises are all really quiet and expected, like ice machine etc. Would you please listen to yours and let me know? I'm all ears.......thanks! |
Follow-Up Postings:
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- Posted by SparklingWater (My Page) on Tue, Mar 12, 13 at 15:18
| Bad customer service on GE's part. They should trouble shoot with you. Make a tape, or download the decimal recording app on your smart phone and report it back to them. Don't take their "no" for an answer as yet. This doesn't sound right. GE should do better if they want our business. |
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| Fridges make noise - they are not quiet. New fridges , especially those with variable speed (efficient) compressors make a different sound than your last fridge or the one your momma had. You may not like the noise, or find it louder than your last model/brand - but that doesn't make it abnormal for a particular model. Even if you choose to disagree with me or simply cannot stand the sounds the unit makes - you are not going to get a new fridge from GE. Your choice is to live with it -or- sell it and get another brand. Be sure it comes with a $$$ back guarantee so you can try it in your kitchen to see if it passes your sound test. |
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- Posted by breezygirl (My Page) on Tue, Mar 12, 13 at 16:20
| I used a GE cafe FD fridge for a year in our temporary house during your whole house reno. I hated the thing. The noise was so bad that it bothered me quite a distance away in the family room where we spent our evenings. I don't know from where the noise emanated. I just know I couldn't wait to get away from it. I also discovered my intense dislike for French door fridges when using that one. Sorry you're dealing with this! |
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- Posted by jellytoast (My Page) on Tue, Mar 12, 13 at 19:10
| That is ridiculous that GE tells you that the noise is "normal" without even looking at the refrigerator. They need to send someone out to look at it. My KA makes a variety of different noises, but it also remains completely quiet for long periods of time. My last fridge was a GE. I complained about excessive noise when it was new and they sent a service tech out ... he said it was normal. The noise continued and I called again. The second guy determined that there was something wrong with the evaporative fan. It was replaced and the noise stopped. If you feel that the noise is excessive and constant, call and insist that they send someone out. Customer service cannot diagnose the problem over the phone. |
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| My Electrolux CD FD also makes more noise than my old fridge (a 8 year old GE), but it's not horrible, and the manuel tells you that how you know it's working efficiently ;) Ridiculous. But I love it, and it is silent at times. I think I'd go nuts if it was louder. I'd go through GE again. |
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- Posted by Jumpilotmdm (My Page) on Wed, Mar 13, 13 at 18:48
| Set aside 2 hours and take that back plenum/shroud off around the evap fan, which is what is probably making that noise. You may find something loose, or ice around the fan or some other [maybe legit] reason for the noise. Waiting for GE might only yield gray hair. Take responsibility for your own situation and see if you can fix it yourself. |
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| I have a GE Adora French Door 29cu.ft. refrigerator. I read mixed reviews about it being loud before I bought it. I don't think it is loud at all. My refrigerator is in a wood cabinet enclosure that covers the sides all the way to the door hinges. Maybe this makes it slightly quieter. There are some pops and other noises that it makes occasionally but not too often and it isn't in any way too anoying. It does run most of the time so there is always a hum when it is running but nothing too bad. I think my couch is about 20 feet away from the refrigerator. I can hear the refrigerator if the tv isn't on but unfortunately that is rarely is the case in our house. The refrigerator is quieter than any microwave or exhaust fan on low that I have seen. It controls temp perfectly although it took 2 days to get the temperature stable when it was first plugged in. The real issue I have is with the icemaker on the door. Half the time the ice gets stuck behind the door and I end up lifting the door to the chute manually. I still need to call for service to see if they can fix it. It seems like the door should open farther than it does. I can open it wider by hand than it does automatically. |
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- Posted by desertdance (My Page) on Wed, Mar 13, 13 at 20:10
| You "just bought," like how long ago? I'd call the appliance company and tell them you want to return it for something else. We have a Frigidaire that periodically makes terrible noise, and an appliance dude (that we are on a fix it program with) comes out and fixes it. I'll NEVER buy another Frigidaire! We are looking at a french door counter depth, and it will be either Samsung or Kitchen Aid. Good luck! Noisy appliances suck! The killer is, we're keeping the old Frigidaire for extra storage in the garage where only the rats will hear the noise!! The new sweet noiseless one will go into the kitchen. Suzi |
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- Posted by cluelessincolorado (My Page) on Thu, Mar 14, 13 at 0:11
| Huh, feel like I'm going to jinx myself here, but my Cafe FD doesn't make that noise. Every once in a while I notice sound when the ice is doing its thing, but nothing like what you're experiencing. That would make me crazy, and I'm sure that I would have noted anything like that. Have used the unit since December 2010. |
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