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KitchenAid wall ovens KEBS277SS

Posted by ruthwebb1 (My Page) on
Mon, Mar 4, 13 at 14:45

Has anyone else run into these problems?

In December 2012 we installed new double wall ovens with a convect option in the upper oven.

Problem 1: We have the newest version of this model and it has 4" cooling fans instead of 2" which were upsized to fix some overheating problems on earlier versions. They are extremely LOUD.

Problem 2: The convect fan at the back of the top oven runs all the time - even in bake mode. From talking to people at Jenn-Aire, KitchenAid & Whirlpool this is standard on all new Whirlpool ovens. Why???

Problem 3: The oven will have to be replaced as the temperature is very random. KitchenAid has already agreed to replace it, so this is not really an issue - just annoying that I didn't get an oven that actually works! I am not sure that this oven will ever be what I want since the top oven doesn't have a true bake mode, but am willing to give it one more try.

Follow-Up Postings:

RE: KitchenAid wall ovens KEBS277SS

Since no one else has answered, I will jump in with what little I know. I have a double oven but my top unit is a convection/microwave. You seem to have already answered your question about the larger louder fan. KA has had issues with self cleaning overheating/failures. The extra circulation is obviously there to keep the electronics cool. My unit is not very loud and I would think doubling it would not bother me. I wonder if there was something slightly loose and vibrating.

I also looked up your oven and as far as I could tell, both ovens have regular function. For one thing, it would be silly not to be able to turn a convection fan off.

RE: KitchenAid wall ovens KEBS277SS

I agree that not being able to turn off the convect fan in the bake mode is just plain silly, but that is the way this particular model works. The noise problem isn't that something is loose -- we have had an authorized service man out twice and it is the fan/air noise, not anything rattling. I've talked to the Whirlpool people and it seems that the convect fan issue is really planned into some of their units. I think it's ridiculous and I hope they carefully identify that this is the case. Some people may not care, but I wanted a clear choice between bake and convect.

Other than that, though, these ovens were just too noisy to keep and KitchenAid has agreed to take them back.

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