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gwer2007

Would you get an appliance if you couldn't get parts?

eleena
12 years ago

I am sorry if this is a stupid question but I have never gotten any major appliances online (b/c I wanted them to be "service-able" locally) and don't know the logistics.

It turns out that the only dealer around here who used to carry Gaggenau appliances, has discontinued the line b/c they couldn't get parts (IDK why).

I have read many reports here about buying from AJ Madison, Ebay, and others. Let's assume that the product is not a "lemon" and is purchased from an authorized out-of-state dealer.

We all know that any appliance may need service and/or parts down the road.

What happens then?

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