here's a (pretty lengthy) video i found also that shows what the grab n go thing is: http://www.youtube.com/watch?v=rAc8pss3R4Y

Here is a link that might be useful: video showing the grab n go feature

I have a kenmore elite Model # 795.7103. Have had it about 6 months and love it. We had side by side before and never had enought freezer space now we have tons. Like everything about it.

Check with your Sears sales person and find out which manufacturer makes this refrigerator for Kenmore--usually it's Whirlpool, Samsung or LG. Then you can better narrow down how the appliance will perform based on the manufacturer's other refrigerators. Also check to make sure you don't have to open the refrigerator doors to get anything bigger than 6" out of the freezer compartment. It looks cool, but really, what is the advantage--you're still opening the door to get something out. What is the upcharge for this grab n go vs. the same refrigerator without it?

I remembber sxs fridges that had this same kind of feature. There issue was that the extra hole was not very energy efficient.

That feature is really cool! But the video made me laugh, does she really spend all day in a dress and heels in the kitchen! :)