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Miele Oven Temperatures - Please Check Yours

Posted by baver (My Page) on
Wed, Feb 23, 11 at 15:20

So I'm back. I'm on my second Masterchef oven, after a horrendous experience with the first. Several issues with temps being off on the first oven(by a lot), along with the broiler not working correctly. My latest oven has had temperature probe issues(probe was replaced by Miele) and temperature variations on each of the numerous settings. I asked for people to test their Miele ovens before, using a couple of different settings to see what other thermometers were registering. I got at least one person to report that they were registering the same temperature as on the Miele readout for each setting.

This does not occur for me. I resigned myself to the fact that this oven was always going to be off, consistently by about 25-30 degrees. I made a turkey loaf the other night using Surround Bake at 375. The oven never got above 305. I switched to Convection Roast and the temp went back up to 350. Still not 375, but the 25 degree difference I had become accustomed to.

I got out the manual and see that Surround Bake is to be used for rather delicate items, which leads me to believe there is some reasoning for these temperature differences. Am I off base here? My warranty is about up, so I will probably make one last attempt to call for service, but I am curious as to others' experiences with using thermometers to verify oven temperatures using different settings.

Specifically, Convection Roast, Convection Bake, Surround Bake at 375. What do your other thermometers read? I had two (placed in the center of the oven cavity-one dial type, one "mercury-like") in for over 1 hour to come up with my readings.

Thanks for your assistance...again.


Follow-Up Postings:

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RE: Miele Oven Temperatures - Please Check Yours

baver - I remember your earlier posts. I'm sorry your new ovens haven't solved your problems. If I remember correctly, Miele offered to buy back your oven instead of replacing it but you didn't want to do that because you didn't want to make cabinet modifications. Frankly, if you're still under warranty and they're willing to buy it back, that's what I would do. You could get a Wolf or Gaggneau or some other brand and not have these problems. You should be cooking and baking and enjoying your oven - not driving yourself crazy with cotinually taking oven measurements. Just my 2 cents.


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RE: Miele Oven Temperatures - Please Check Yours

I agree. However, they made it pretty clear that there would not be another buy back opportunity.


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RE: Miele Oven Temperatures - Please Check Yours

Here's a post you may find interesting, and hopefully using this along with other info, will help you to reach the right Decision.

I wont post the results here as I probably would be accused of "Miele Bashing" as happen to another poster here that Cried "Wolf"

Good luck I agree, like Rhome, you deserve to start enjoying your kitchen.

Kindest Regards!

Gary

Here is a link that might be useful: Miele Oven Temps


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RE: Miele Oven Temperatures possible source

In googling Miele oven temps, Measuring Miele oven temp etc etc (You get the idea), one of the first "Hits" I got, was from Anthony's Company. There He expounds on the virtues of the Miele Ovens, and shows actual pictures of the ovens installed in his showroom.

Maybe He would be so kind as to perform the tests you are asking for.

We see a lotta his commercials here, How bout some "Real Help" for a user that really needs it???????

Gary


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RE: Miele Oven Temperatures - Please Check Yours

I bought my first MasterChef double ovens in about 2002. They were beautiful, but never worked from day one. Well they worked, just not very well. The first problem was that it would always say Preheating. If I set it to 350 (any program) it would go to about 348 or 349 and then stay there. Miele replaced something with the computer controller. Fixed. I tried MANY thermometers, and they were always showing 15-30 degrees lower than what Miele said.

2007, bought a new house and I pulled the new Wolf Ovens out and put in a Miele 30" MasterChef and a Miele Speed Oven. The Speed Oven...BEST, BEST, BEST appliance I have ever owned. Right way, the new 30" MasterChef started having correct temperature problems. Miele came out 2x, and could not find a problem. Finally, on the 3rd visit, they pulled the oven out, took it apart and replaced A LOT of pc boards, and "tron" looking stuff :) Since mid 2009, the oven now preheats MUCH faster, but I still find the temp to be way off. If I bake cookies or a cake, I ALWAYS have to add time. Sadly, this gives me dry ends and still a wet middle. I LOVE the way my Miele 30" oven looks, but I do think they are NOT hot enough. Sorry, you are having problems still. I can recommend the Speed Oven 1000% percent though!!!


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RE: Miele Oven Temperatures - Please Check Yours

Baver, I know you're fixed on the thermometer being the same as the set temp.

And I know I have a different oven. But I think you're onto something with the questions you ask.

I know most of the recipes I use regularly and I know my oven. I don't think Convection Bake will be spot on the temp because the purpose is to do multiple rack baking and there has to be an adjustment of some kind to have the temperature more or less equal top and bottom. Heat rises so it stands to reason that to keep the distribution even there will be an adjustment.

I've always been surprised that trailrunner uses that setting for pizza as I find it a bit wimpy. With that one, which I will use for cake and pie baking, I found it works better increase my oven temp by 10 degrees -- better than baking longer.

I have never been able to figure out the difference between convection roast and convection bake. If it's in the manual I missed it but I've always assumed they are the same. To be honest, I use autoroast for savories, which is a powerhouse and so reliable.

This has been such a burr in your side, I know. But I'm thinking it's easier to just tweak the temps until the setting agrees with the thermometer readings vs trying to make it do something the oven doesn't do.

In principle it's infuriating. But from a practical standpoint the result should be better.


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RE: Miele Oven Temperatures - Please Check Yours

I have miele master chef ovens. I'll admit that it has taken a bit of getting used to the oven settings to properly bake. I've had no problems with any of the roast funtions. I will also agree that the oven never feels "mascara melting hot". That said, boxed mixes are done at exactly the time indicated. I have successfully baked bread, rolls, quick breads, cookies, bars, pitas and other flat breads, pizza, brownies, meringue type cookies, crisps etc - you get the picture. (I haven't had great success with PIES - but then again I never have). I am not the baker that trailrunner, rococogurl, loves2cook46, or the other great contributors are, but I still bake often. I have decided that the oven temperature may not actually be as hot as the degrees on the readout, BUT it bakes AS IF IT IS that temperature. Crazy, right? It's the only explanation for why when I open the door after a preheat of an hour for pizza I'm not blasted to the back wall with heat, and yet it bakes perfectly well. I don't know about your oven, it sounds as if you may well have an issue, but I think the questions surrounding the oven temps in general can in part be answered by the idea that with convection the oven is not going to actually be, for example 350, but will bake as if it is 350. I always preheat for 1/2 hour, and if using convection, I will place the rack slightly higher than for a conventional oven.


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RE: Miele Oven Temperatures - Please Check Yours

If I had only known that German electronics were problematic......

They nailed it on the head when they talk about the electronics being too complex.

Here is a link that might be useful: German Automobile Reliability and Electronics


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RE: Miele Oven Temperatures - Please Check Yours

Just happened to see this thread. I baked 4 loaves of Challah a little over a week ago. They each weighed almost 2 # . I put 2 braids on each baking sheet and used 2 racks in the oven. I preheated at 350 convection bake, only until the tone signified it was ready . I never ever preheat longer unless I am using the stone in the lower oven. ( it lives in there). Anyway since the loaves were larger than usual, I usually make 6 not four from a double batch, I baked for 35 min. They were perfect. I have made this same recipe in every oven I have ever had....right at 35 yrs now. They always bake the same and in the same time.

I used auto roast on a 4 1/2 # chicken a couple weeks ago also. I don't usually use that setting but remembered others saying it worked really well. It performed perfectly. I loved the feature that counted down and the probe was perfect as I double checked the internal temp with my digital thermometer.

As for pizza I have started preheating with convection and then switching to surround. I like the 550 better.

Anyway just one more voice that is very pleased with the Miele ovens and the performance and the quality. I have used mine hard for 5 years in April and am very pleased. c


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RE: Miele Oven Temperatures - Please Check Yours

trailrunner,

Your's is the no longer available in North America, Perfect Clean model, isn't it? Most of us who seem to have issues, have the Self-Clean models.

I did a 425 degree auto-roast on a 3.5# chicken on Friday, timer went off indicating it was done. Looked done, took chicken out, let it sit for 10 minutes. Started cutting it up and it was nearly raw where the wing connects. Go figure. I officially hate my oven.


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RE: Miele Oven Temperatures - Please Check Yours

Oh no ! Yes I do have the Perfect Clean. After having self clean and rarely ever using it due to the horrible odor and then it messed up my oven....this was in our other house I decided that I would never ever have self clean again. I bet the mechanisms are different in the PC oven and that may well make a huge diff. I am SO sorry. I still would contact Miele and make them take the whole kit and kaboodle back. I would raise so much sand. I bought the extended 3 rd party warranty for $100 when I first got the ovens. I used it 2x and it expires in Aug....have had it 5 years. I was offered the extended again for 3 more years and I have snapped it up ! On all my appliances. It is not as cheap but with my service person 1 hr away it is $120 to come out and then repairs and labor so I will be ahead if the DW or the Twins or the Miele ovens go out one time. I know folks don't think they are worth it but I can't afford to replace $4000 ovens and the warranty will if they can't fix them. I sure hope you get some satisfaction . c


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RE: Miele Oven Temperatures - Please Check Yours

How long did the chicken cook baver?


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RE: Miele Oven Temperatures - Please Check Yours

Till it quit "clucking"

Dodge (exits Expeditioulsy, stage Right)


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RE: Miele Oven Temperatures - Please Check Yours

I have the same issues with the Miele Master Chef double ovens we bought as part of our kitchen remodel last fall. The ovens are beautiful, but they have never worked as well as the 11 year old Jenn Air ovens they replaced.

We noted very quickly that the preheat signal and the temperature display on the new ovens were totally worthless as they had no relationship to the actual oven temperature. I found that preheat on BAKE took 20-30 minutes AFTER the preheat signal went off to actually reach the set temperature. All that time the temperature display on the oven reported that they were at the set temperature. We had Miele out 3 times to address this. The service people were nice, but kept insisting that this was how the ovens were supposed to work. But they backed down when they put their temperature probes in the oven and saw how long after the preheat signal it took for the ovens to reach near the set temperature (the last 20-25 degrees took the longest). They replaced pretty much everything that could be replaced on the ovens to no avail. Finally, they agreed to replace the units.

The new units perform the exact same way, which has led me to conclude that this is a design flaw, not a defect in the ovens I had. I have a request pending with Miele for them to buy back the ovens so we can start over. I am supposed to hear from them this week, but they told me the same thing a couple of weeks ago too. We're not happy about the need to replace the ovens since we're concerned about how they may fit in the custom cabinets, but we're also not happy with ovens that cost over $5000 that require us to rely on a $10 oven thermometer in order to gauge when the oven in ready to bake.

In the interim, I have learned that the fastest preheat is on INTENSIVE BAKE. I just baked something tonight at 450. When the preheat signal went off the ovens were actually at about 375. It took another 15 minutes or so to get to 450. For some foods I preheat on INTENSIVE BAKE and then switch to another setting, but I find that the ovens tend to lose heat and then are VERY slow to recover.

Anyway, I'll let you know when I hear a decision from Miele, and I would welcome advice on a replacement.

John


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RE: Miele Oven Temperatures - Please Check Yours

JOhn you might want to post a note to rhome410....she has been in oven replacement H#$% and come out the other side and and is pleased with her choice. She has email through GW and also looks at Kitchens on a daily basis. Good Luck, c


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RE: Miele Oven Temperatures - Please Check Yours

LOL Gary. I was depending on you.

jk makes a good point. Trailrunner and I have different ovens which clearly explains the different experience.

rhome seems happy with her Wolfs.


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RE: Miele Oven Temperatures - Please Check Yours

An update. Miele now claims there will be a software update available by the end of the month that will hopefully address the temperature issues. They appeared to be stalling in answering my direct request for a buy back. I agreed to wait for the software update since buying new ovens will not be easy since the new ovens will need to fit into the custom cabinet cutout.

We'll see if this makes a difference or is just a stall.


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RE: Miele Oven Temperatures - Please Check Yours

Is this software update going to be made available to all?


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RE: Miele Oven Temperatures - Please Check Yours

Wow, a potential fix. This is news. The question remains, why does this problem not seem to exist for those with PerfectClean ovens? Of course, is the software update just for the stupid preheating algorithm (which isn't correct), or is it for all of the weird temperature issues?


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RE: Miele Oven Temperatures - Please Check Yours

Do we know which Miele oven models this forthcoming software update is for? Single ovens? Double ovens? Speed ovens?


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RE: Miele Oven Temperatures - Please Check Yours

I'm not sure what models the update may apply to. We have the double MasterChef. The guy I spoke to was pretty cagey about whether this was an update for all units, I think he was trying to avoid admitting to a systematic problem. But, since he told me the update was coming from the engineers in Germany, it seems highly unlikely that this is just an update for me. I suspect only those who complain will get the update since it will require a service visit to install new software or a new control board.


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RE: Miele Oven Temperatures - Please Check Yours

So, after months of waiting for Miele to call me with the availability of the software update, I called them a couple of weeks ago. They said there was a firmware update that would correct the heating/temperature problem. Great!! Except, it did not work. The Miele technician came today and installed a new "updated" power control board. He then tested the oven and the same heating issues were there as before. For example, he tested on convection bake at 325. The preheat signal went off when the thermocouple in the oven read about 225 and the over did not heat above 260 in the time he waited. He also tested in surround bake and the performance was even worse. He gave up when the oven got to 280 for a 375 setting.

Hopefully this saga will come to an end soon for us since he admitted he had no further suggestions for how to fix this problem. To recap, we installed the new double ovens as part of a kitchen remodel last summer. We immediately noted problems with oven heating/temperature accuracy. Miele replaced essentially every replaceable part on those ovens to no avail. They also had us take out all the drywall behind the oven to improve ventilation, similarly to no avail. Finally, they replaced the ovens with a new set. Same problem. Now the firmware update that we've waited many months for has also failed.

We plan to demand our money back and move to some other brand. This is sad since we like the look of the Miele ovens in our kitchen and I'm very concerned about finding another high quality oven that will fit in the same hole in the custom cabinets. I'll post separately for recommendations for a replacement.


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RE: Miele Oven Temperatures - Please Check Yours

I am just sick for you. And feeling very lucky about mine since it is a replacement. Been there and it's no fun.

All I will say is: Wolf.


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RE: Miele Oven Temperatures - Please Check Yours

jkjjpc - it doesn't really sound like you need spine-stiffening advice; you sound like you have your rights under control. But I just wanted to note that the 'buy back offer standing only once' doesn't really sound reasonable. If they offered once, and there is all this broohaha for so long, they should offer twice.

good luck. I'm sorry for your mess.

And while this isn't directly relevant, I thought it dovetailed with the notion that German electronics are too complex. I have the lower-end speed oven and it comes with a completely useless manual. Figuring out how to use the thing is a huge problem. I know it sounds racist, but I would expect this sort of manual uselessness from a non-Germanic-language company, but from Germans I expected they could hire someone to write in a way that was explanatory in, say, German and then just translate it easily-enough. When the native language is composed of pictograms, I could see there might be a translation-issue, but German-English? I don't get it. I asked and was told "oh, but we sell to so many with so many languages, blahblahblah....". Bottom line, I think, is the speed ovens even at the user-level, never mind the electronics one, are too complicated, apparently, to even write about.

Weird....

Plus, btw - there are all these good writers on GW. Why can't one of you write a manual for the speed ovens??? ;)


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RE: Miele Oven Temperatures - Please Check Yours

Mojavean would be the best bet for a good writer, and it should be a "Good Read" too, Goooooo MoJO er I Mean MoJA!

Gary


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RE: Miele Oven Temperatures - Please Check Yours

Any update on the software update? Has this issue been fixed yet? We were leaning toward the miele speed oven and would prefer to have an oven that matched.... or at least looked nice with it.


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RE: Miele Oven Temperatures - Please Check Yours

bump

We are thinking of pulling a trigger on a double oven Miele. MOdel # H4892BP, it's NOT the latest model. It's a floor model. Anybody have any info?


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RE: Miele Oven Temperatures - Please Check Yours

I wouldn't be anywhere near "pulling the trigger". Given all of the nightmares reported here, I wouldn't even be "setting my sights" on the Miele ovens until this problem is resolved.

1) If it were just one person reporting the problem it would be entirely different, but there are SEVERAL on this forum reporting the temperature problems

2) Furthermore, there are pretty detailed discussions on Miele trying to fix the problem(s) to no avail

This has to be a nightmare to spend this kind of money on what you hope is going to be a "BMW" oven only to find out your particular car won't come out of 2nd gear!

We have been totally pleased with Miele dishwasher and are getting ready to purchase Master Chef Speed Oven but I would not touch a Miele Oven having read this (and other) threads re. the temperature issues.


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RE: Miele Oven Temperatures - Please Check Yours

I wouldn't buy the regular Miele oven. We have had one since April 2011 (along with the speed oven). The big oven has had bad temperature problems (actual temperature is much lower than stated temperature). We have had repair people in 4 or 5 times, most recently a few weeks ago. We have had the electronic guts replaced and most recently the temperature sensors. Can't say whether the most recent repair has fixed the problem yet. For an ultra premium product, the machine should work better.


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RE: Miele Oven Temperatures - Please Check Yours

I moved into a house last year that had the Miele oven and cooktop built in's installed. I was so happy to see them, as I've been a big Miele fan since having one of their vacuums, and once I saw the cost of the oven I thought it must be amazing. Well...it took some getting used to as far as which mode to use for which application. I think I have that part down now and very happy with the results BUT, it is SUPER slow to preheat. I used to preheat in surround, but even that seems to be slower than ever to start out now. I find if I start with broiler for 15 minutes then switch to surround it's pretty good, but the first 300 degrees is painfully slow. I'm tempted to call a repair man in to see if something is wrong, but after reading this thread, I wonder if it's just a piece of crap oven. Yes, it produces great results, but for day to day use, a 45 minute preheat is pretty long and likely a huge waste of energy. I mean sometimes it just sits at 84 degrees for 5 minutes and slowly starts to add a degree here and there....pretty sad for any oven, let alone a high dollar oven. Anyone have any ideas as to what I could check? Could it be wired incorrectly?

I find it interesting how the various modes work. Some are gentle heat, others blast...very cool oven, but the warm up time is just sickening.


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RE: Miele Oven Temperatures - Please Check Yours

Like several others that have written in, my Miele ovens (separate, not double), have been very reliable. I did check oven temps at first, and admittedly, they were always about 25 degrees off. However, they reliably produce a good product within the time frame stated on most recipes. If a recipe says 25min. or until lightly browned, it's almost always spot on 25min. I just use the "Rapid Preheat" mode, then for insurance leave it on the selected mode for a few minutes (NOT 45min. as 1 person stated). I do not have the Master Chef ovens, just Chef.


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RE: Miele Oven Temperatures - Please Check Yours

Just wondering if the issues with Miele ovens have been rectified. I've been debating between wolf and Miele and am now thinking gaggenau. I'll be so angry with myself if I spend this kind of money on ovens and am not happy with them!


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RE: Miele Oven Temperatures - Please Check Yours

Just wondering if the issues with Miele ovens have been rectified. I've been debating between wolf and Miele and am now thinking gaggenau. I'll be so angry with myself if I spend this kind of money on ovens and am not happy with them!


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RE: Miele Oven Temperatures - Please Check Yours

panzer1, not sure if the Miele temp issues have been corrected, but i do have gaggenau double ovens and they are magnificent! I swoon every time I look at them and using them is a breeze! If you are going to spend the money, go with Wolf or Gaggenau and you will be happy!


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RE: Miele Oven Temperatures - Please Check Yours

Thanks Clarygrace, do you know if the gaggenau's have something like the masterchef on their ovens? Or even the ability to program once you have a favourite?


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RE: Miele Oven Temperatures - Please Check Yours

Also, can you tell me what you love specifically about the gaggenau?

I'm wondering if I will hate the side swing, how do you feel about it?

Does it come with a probe like the Wolf and Miele or how does it know when its done cooking?

One of the things the website says is the preheat is really fast. Do you find that?

What about service? have you had any issues?

I'm just looking at their website and their induction cooktop has the ability to program in favourites, I'm guessing if their ovens had that ability it would be mentioned!

Do you have a gagg induction cooktop? If so, do you notice if it has the loud buzzing that some people notice with their induction units? I'm also looking at the full 36" cooktop, but how do you monitor if you want to cook two different things at different temperatures? I also like that I can get the gaggenau griddle as a single unit, which I cant with Wolf (I can also get this as a single unit with Miele).

Thanks again for your feedback!

The other thing I like about


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RE: Miele Oven Temperatures - Please Check Yours

I actually love the fact that the doors have a side opening, you can open them and be right in front of the oven to pull items out and you don't get a blast of heat coming at you! I believe you can preprogram, however I have not done so yet. It definitely comes with a probe and it has a rotisserie, which is a great feature! Used it this weekend and it was easy to use, my filet mignon was cooked to perfection! the preheat is fast on convection, and that's how I usually start and then change the setting if need to. It cookes evenly and quickly.

I have not had any service issues, but did call c/service after install since it was in demo mode, they quickly emailed me instructions and voila', up and running.

I do not have induction cooktop. I love gas and have a six burner Bertazzoni cooktop which I love. I lived in Italy for a number of years so it makes me feel like "home"!

Good luck with your purchases. You will not be disappointed in a Gaggenau -- they are simply the best, it's what you can expect from a company that has been in business for 300 years and invented the enamel process that you see in ovens today.


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RE: Miele Oven Temperatures - Please Check Yours

Thank you so much Clarygrace! I've got some calls out to the places listed on the gaggenau website to get a feel for their opinions on service. One thing they said about Miele specifically was that it takes a long time to get parts because they have to order them from Miele directly, but I think I would have that issue with Gaggenau or Wolf too, so if thats the only issue they mention, it would be the same strike against all of them!

The rotisserie was something that I thought I would use tons too, which was why I was leaning towards the Miele over the Wolf. I just can't seem to get past the reviews on here, so I started looking into what else was available. I would have gone with the Wolf, but I've talked to people I know personally who have one and say they have the same issues with the temperature (although I don't think anyone here has had that issue).

Thanks again for your opinion.

Spring


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RE: Miele Oven Temperatures - Please Check Yours

IMHO, the reason why you don't see a lot of reviews may be that folks who own gaggs aren't necessarily plugged into review boards much. I would also posit that the oven is almost in a class of its' own, much like uber upper end french ranges etc.

I know many here will tout the virtues of their appliances over others, and will cite the high price tag as deterrent, but would not trade my ovens for any other, and I did my homework, just like you.

Cheers!


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RE: Miele Oven Temperatures - Please Check Yours

I have not seen any postings dated after July 2012 regarding the Miele oven temperature issues. Does anyone know if this means Miele has everything fixed? I have terrible oven heating issues with my Miele double ovens, which I have owned for about 3 years. I have not been as persistent with Miele as many of the others who have posted here. But now I plan on taking this on as a project, because I thought I was buying such a wonderful product. I am disappointed, to say the least. The Miele dishwasher I had was a dream, as is the top of the line Miele vacuum. I find it hard to believe that they would allow the oven temperature problem to continue. Would love to hear from anyone with current updates.


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RE: Miele Oven Temperatures - Please Check Yours

^Miele has fixed the problem. See the page 80 of the linked service manual.

Here is a link that might be useful: MasterChef service manual


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