Return to the Appliances Forum | Post a Follow-Up

 o
Profile Freestanding Gas Range design issues

Posted by kitchen2011 (My Page) on
Sun, Jan 29, 12 at 21:59

Hi All -

I thought others would benefit from the learning experience I just went through with my new freestanding GE profile all gas range. (http://products.geappliances.com/ApplProducts/Dispatcher?REQUEST=SpecPage&Sku=PGB980SETSS)

I just had this range installed in my new kitchen. The kitchen is not yet done, so I haven't used it yet, but I have high hopes for its performance. I picked it specifically for what seemed like a great set of features, especially the large griddle and two ovens.

But while I wait for my kitchen to be finished to try the range out, I wanted others to know that it does NOT sit flush against the wall as promised. There is a "bump out" behind the electronic controls that keeps it a bit more than 1" from the wall. It's very strange because the rest of the range seems to be carefully designed so that it is totally flat and the range would sit just about flush (within 1/4" or so) were it not for this bump out.

Because the bump out is over an inch and my backsplash is 3/4" this left an unsightly gap where you could see air space between the backsplash and the back of the range. It also caused the range to sit about 1" forward of my cabinets. Since the sides of the range are black (not stainless) and my cabinets are white this left an ugly 1" black strip projecting beyond the cabinets.

My appliance store wanted GE to come look at it, which they did, and sure enough the service tech said "yep, it doesn't sit flush against the wall". He told me to call GE Customer Relations, which I did. However, they were not able to tell me whether any other Profile ranges would truly sit flush against the wall. Apparently all they have to go by is the same specs you can get on line and those all say the ranges all sit flush and don't show this bump out.

After considering a few other options, and deciding we really wanted this range, we resolved the situation in my kitchen by cutting a hole in the wall to receive the bump out (being careful to make sure there was plenty of air space around any louvers) and it looks much better, but this seems like a design flaw to me. I'm really surprised that GE engineers didn't find a way to design this range so that the bump out wasn't necessary and it could sit flush to the wall as its specs say that it does.

Anyone considering this range should either plan for the wall to be recessed slightly to accept the bump out, or accept that they will have a gap between their backsplash and their range. I suspect this may be a problem for other GE Profile freestanding ranges, so caveat emptor!


Follow-Up Postings:

 o
RE: Profile Freestanding Gas Range design issues

Kitchen2011 - thanks for the for warning. I will bet getting this same stove when our build is done in June. I will see how it looks and possibly follow your lead with the wall.


 o
RE: Profile Freestanding Gas Range design issues

Well, here we are 2 years later and GE still didn't fix this problem. I just bought a PGB940SEFSS gas range at a price of almost 2 grand and it doesn't fit flush against the backsplash because of this "bump out." I wish I had know about this design flaw because I certainly would have bought something else.


 o Post a Follow-Up

Please Note: Only registered members are able to post messages to this forum.

    If you are a member, please log in.

    If you aren't yet a member, join now!


Return to the Appliances Forum

Information about Posting

  • You must be logged in to post a message. Once you are logged in, a posting window will appear at the bottom of the messages. If you are not a member, please register for an account.
  • Posting is a two-step process. Once you have composed your message, you will be taken to the preview page. You will then have a chance to review your post, make changes and upload photos.
  • After posting your message, you may need to refresh the forum page in order to see it.
  • Before posting copyrighted material, please read about Copyright and Fair Use.
  • We have a strict no-advertising policy!
  • If you would like to practice posting or uploading photos, please visit our Test forum.
  • If you need assistance, please Contact Us and we will be happy to help.


Learn more about in-text links on this page here