I know this is going to sounds nuts, but I don't think I have ever HATED an appliance, or anything or anyone, for that matter, as much as I hate my dishwasher. Consider this a public service announcement. Right out of the box, it was a complete pain, it never really got my dishes clean, no matter what. And the machine was expensive to boot! Approximately $1300-what was I thinking? This supposedly state of the art dishwasher does not do its job. I have to rinse (practically wash) everything before putting it in the dishwasher. If I don't, everything will come out with baked on food - with every cycle, including sanitize or heavy wash! And every cycle is an eternity...not one "quick wash" cycle. Before our house burned down, I had a Bosch, which I loved dearly. I would never have broken up with my beloved Bosch, but for the unfortunate fire. I could put dishes and silverware directly into the dishwasher without ever rinsing them off and they would come out sparkling clean. Isn't that what you expect from a dishwasher! I have to basically wash everything before putting it in the crappy JennAir dishwasher, and many times wash it all again after I remove things from it! I have tried it all, dishwasher cleaners, vinegar, dishwasher detergent with phosphates, dishwasher "boosters", JetDry. I am disgusted, and I think I have been beaten. I want my Bosch back, boo hoo! I understand that this is supposed to be more "green" and use less water. Hello, JennAir??? If I am essentially washing one load THREE times, that is a tremendous waste of water! Nothing green about it. About the only nice things I can say are that it is an attractive appliance, and very quiet. But I don't need something pretty, quietly sitting there, taking its sweet time, NOT doing it's job in my home! (I've worked with enough people like that!) I have contacted Jenn Air, their customer service is awful and dismissive...they got my money, won't do anything further and they don't care about pleasing the customer...simply awful.